On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The tree arrived okay, but did not survive the first year. We followed the instructions, but the tree was not a success!
The visit to your site is always great. I love the quality of your trees and selection.
Easy to order from site. Well packaged, fast delivery. Good service.
They are so healthy. I just need more to my collections. Love it
Amazing experience. Love the variety and descriptions. So much to choose from.
Just order another item today, hoping come at least day apart!
I've ordered quite a few plants this year and have nothing but success. On the 1-2 plants that died I was able to get replacements with their guarantee
When several trees died, fast growing replaced quickly with ease of some photos.
Our Taylor juniper trees have grown fast and they are so beautiful around our house and in our landscape! I came to but more!
I ordered 8 trees in total, out of the 8,7 are thriving within 3 months of being planted, my weeping willow has grown 13" already, my pear tree has grown 5" my peach tree has grown 3" and the others are doing just as well, however I have a pink lady apple tree that hasn't been handling things, I was afraid I was gonna be up the river without a paddle when it came to the tree, I called and was answered almost immediately by a woman named karmela who assisted me through the entire process, she recommended we give the tree some time to see how it would go with their care advice, while also extending my warranty knowing the tree was having issues, 3 weeks go by and the tree is dead, we all figured it wasn't going to make it, so I called and was greeted again by karmela which was a pleasant surprise, she quickly assisted me and handled the warranty process, my new tree is on the way and I will 100% use fast growing trees again while happily recommending it, it seems like a large company with how they handle things with shipping, inventory etc. but when it comes to customer service it has a small town mom and pop vibe.
The tree arrived in great condition and is doing very well!
The tree we ordered is now 3 years old and is doing great! The same one we bought locally didn't survive.
When my Daylilies arrived, both plants looked 80% dead! After trimming the brown, two weeks later, I had my first bloom.
Order shipped very quickly, and trees mostly looked great. I had 3 that had been total dumped out of pots. Probably from the shipping. I like that they have a year quarantine.
Easy to navigate site. Many options in ways to pay.
Excellent from ordering to shipping
Have ordered several times from your company.
Previously, I ordered butterfly bushes and hydrangeas, which are doing well. I am ready to order willows and other perennials.
I buy most of my plants from fastgrowingtrees.com and am a satisfied customer for several years! They are the first place I check for myself or for gifts. They have larger sizes available and there are often discounts. All the plants I have received are as described.
Their plants are fresh and healthy but the shippers might not be as careful with your trees as they are. Think ace Ventura in pet detective.
CD was good overall we just had to have 1 tree replaced
We are waiting for replacement tree
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members