FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,591

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,845
shipping
245
quality
12,370
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Arkansas
1 review
1 helpful vote
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Small
March 11, 2018

The trees were smaller than expected. If they produce fruit, I will be happy. But if I have to wait for years, I will not be very happy

Date of experience: March 9, 2018
Texas
2 reviews
1 helpful vote
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Payment issues
March 11, 2018

PayPal being down was very frustrating i don't like using my card on websites and choose to go through payment systems with one time payment applications.

Date of experience: March 9, 2018
New Jersey
1 review
1 helpful vote
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Satisfied customer
March 11, 2018

The customer service reps went above and beyond to help me. I will definitely order ftgs products again and recommend their plants and services to everyone i know.

Date of experience: March 9, 2018
Georgia
1 review
0 helpful votes
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FGT was prompt and took care in sending our trees. We look forward to watching them grow into beautiful, colorful and well balanced mature sources of shade. We recommend them for all your planting needs.

Date of experience: March 9, 2018
Georgia
1 review
1 helpful vote
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Love this company
March 11, 2018

Ordered 3 4' hybrid willows, trees arrived promptly and healthy. I'll be doing much more shopping here.

Date of experience: March 9, 2018
Maryland
2 reviews
1 helpful vote
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Trees arrived promptly
March 11, 2018

I ordered same type of tree before. It has done well, so I came back to order 2 more. They arrived in good shape and seem healthy. Have not had cooperative weather to plant yet.

Date of experience: March 9, 2018
California
2 reviews
1 helpful vote
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Excellent Service
March 11, 2018

My trees arrives in great condition and after being planted are thriving after only 1 week. I just ordered several more trees to build my privacy perimeter around my home.

Date of experience: March 9, 2018
Oregon
1 review
1 helpful vote
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Damage
March 11, 2018

First shipment arrived fine.
Second arrived, a lot of but I planted them hopefully they will take.
Third shipment arrived 2 days ago. 2 Avocado trees. Box torn completely at top and bottom. Trees were uprooted from containers and snapped in Fe ex threw the box on my porch and ran back to their truck. Fast growing trees wont return my calls or answer my e-mails. No customer service at all. Will never buy again from these crooks.

Date of experience: March 9, 2018
Pennsylvania
1 review
1 helpful vote
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Ordering and delivery
March 11, 2018

I found website gave me smooth ordering, payment. Grape vine I ordered came on time in good condition.

Date of experience: March 9, 2018
New York
1 review
1 helpful vote
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I called up customer support and was connected with Elvis. He was amazing! All of my questions and issues were resolved right there. Love working with you all!

Date of experience: March 9, 2018
New York
1 review
2 helpful votes
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Disappointing
March 11, 2018

Plant arrived uncared for/no pruning and after the scratch test was assessed as dead... BUT customer service (ELVIS) handled the situation very proficiently. NEVERTHELESS receiving this product was VERY DISAPPOINTING.

Date of experience: March 9, 2018
North Carolina
1 review
1 helpful vote
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Straight forward with lots of good advise for planting and caring for trees and plants... wonderful

Date of experience: March 9, 2018
Washington
1 review
1 helpful vote
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Fantastic
March 11, 2018

My tree and planting kit arrived promptly. Very easy to plant. Iwill order again! My heartbreak occurred the next morning: someone broke my tree off at the ground.

Date of experience: March 9, 2018
Virginia
1 review
1 helpful vote
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Autumn red maple
March 11, 2018

No fuss ordering delivered on time planted and looking good extremely. Happy. I would recommend this company to anyone wishing to plant new grees or shrubs

Date of experience: March 9, 2018
California
1 review
1 helpful vote
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Olive trees
March 11, 2018

The trees arrived on time I was little disappointed they way they were packaged but otherwise the service and price were excellen

Date of experience: March 9, 2018
Texas
1 review
0 helpful votes
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Great experience
May 5, 2021

Great experience! Just planted our tree. Hope it turns out well - we are off to a great start so far.

Date of experience: March 9, 2018
Pennsylvania
1 review
1 helpful vote
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Ease
March 11, 2018

Best, easiest website to use and order from. Great products. Hope to order more soon. Haven't had to deal with customer service but I assume it's equally as good.

Date of experience: March 9, 2018
North Carolina
1 review
1 helpful vote
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Great experience
March 11, 2018

Timeshia was great! Knew her stuff, personable. Good job. Tree arrived in good shape and is as promised.

Date of experience: March 9, 2018
West Virginia
2 reviews
1 helpful vote
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Trees
March 11, 2018

I bought two Russian Pomagrantes last year, they don't look so good. I've ordered a Japanese ornamental which I haven't received so I reserve comment.

Date of experience: March 9, 2018
Arizona
1 review
1 helpful vote
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Tree received
March 11, 2018

I was somewhat disappointed, I wanted to surprise my wife with the tree but when we received them, they are dead and were cut in a kind of funny way, it's hard to explain, we're giving them the benefit of the doubt, followed the instructions and planted them but we're not holding any hope.

Date of experience: March 9, 2018