On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Since purchasing the trees and we have watered as per directions but we have seen no growth! We were surprised since the promise is that the trees will grow several feet per year.
I am satisfied with the service that I got.
The deliveries were prompt.
Trees were in good condition.
Came quicker than expected! Arrived in excellent condition! My mom got her mother's day gift early!
My trees came on time and in good condition. Great service and value! I would definitely recommend Fast-Growing Trees!
No complaints, have ordered twice, much better experience for mail order trees than expected, all arrived without damage and are nice, healthy specimens
I purchased the lemon tree when it was still cold in Colorado. It would have been nice if the person that I spoke on the phone would have adviced me to hold off until it got a bit warmer.
Quality product Quality productQuality productQuality productQuality productQuality productQuality productQuality productQuality productQuality productQuality product
We have ordered about 6 trees so far over a period of 3 years and are happy with the overall quality. A couple have been very slow to grow and it could be environmental factors we overlooked but I'd recommend them to my friends.
The selection and convenience of free shipping beats our local nursery prices.
Received my plants in a timely manner... planted within 48hrs and the trees seems to be alive but the leaves are dried which gives the appearance of them being dead and no new growth.
Hi Stephanie- I am so sorry to hear this! I would like to have our customer care team reach out privately to get more information from you so we can assist you further! We appreciate the feedback!
Delivery and packaging was good but 2 of 12 willow trees arrived dead. I emailed fast-growing trees with photos and never got an answer back nor did they replaced the dead trees.
Andres- I am so sorry to hear this! I will get our customer care team to reach out privately so we can help you get this resolved!
Wonderful little live oak came in perfect condition and I only wish I had ordered another one. The tree is such a joy to me and I thank Fast Growing Trees. Hope to get another when I can. Mary
The 1st lemon tree did not get here. I called and they quickly replaced it with another and it is growing beautifully. My gardenia is blooming but it is a slow grower but healthy.
I bought one banana plant, and 2 palm trees in early May. They arrived in good condition, I followed the planting directions and my plants are growing and looking healthy! My climate is very hot and humid (central Texas) up to 100 degrees in June therefore, I suggest you water the palms every morning until they become established.
I made a number of mistakes with my order including loosing the first shipment of 2 trees - FGT replaced them and then when I found the original trees told me to keep them and if I could nurse them back to health give them to someone who would appreciate them. Ill never buy trees from anyone else. Linda Fosler
Fast delivery, great product! I'm very happy with my purchase of a fig tree, growing fast! Would definitely buy from them again and I recommend them to my friends.
The tree came as a tall stick, about 36" high. It has been healthy since I planted it, but all the leaves are at the top and not too many leaves so far. Will have to wait to see how it is next year.
No appearance of growth. Somewhat concerned at this point. --------------------------------------------------------------
Hi Alan- Thank you for taking the time to reach out. I am sorry to hear you are concerned so I will have customer care reach out to assist you in getting your concerns addressed.
The tree arrived as promised and in good shape.
Both trees have new growth and several lemons that will be ready in the fall hopefully. I will need to call about how and when to trim to get a good shape in the future.
It's not doing too well now... I think he overwatered it! It had a great root system and was reproducing until it grew mold!
Hi Melanie- Thank you for leaving us feedback. Our on staff plant specialist can reach privately to help you with your concerns to see if we can help you turn your plant around. Fingers crossed!
I have ordered several times and have been very satisfied. Timely shipping and quality flowers, trees and plants.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Arlden- Thank you for the feedback. I am very sorry that your trees are not growing. I will have my plant specialist reach out to see if she can assist with what the issue may be.