FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 26,762

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,886
shipping
245
quality
12,369
This company does not typically respond to reviews

Instant Feedback

137,720 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow shirley w.
Unfollow shirley w.
Share Review
Report Review

Product was overpriced for its quality. The olive tree purchased did not live up to the standards advertised.

Date of experience: July 5, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Shirely- I am sorry to hear that your olive tree wasn't up to standard. I will have our customer care manager Jackie reach out to you to see if we get some additional information to help resolve your issue. We appreciate you taking the time to give us this feedback.

New York
1 review
0 helpful votes
Follow Karen C.
Unfollow Karen C.
Share Review
Report Review

Mixed review
July 6, 2018

We were very satisfied with the prompt delivery, the proportionately sized root balls and the care with which our trees had been packed.
The one tree was squarely within the range of the advertised size and was nicely leaved and healthy, however, the second tree was very small, literally had only one or two leaves and a broken branch; to our surprise it still survives.
Had both trees been similar to our healthy one, this would have been a 100% review, and given the health and size of the healthy tree, two healthy ones were clearly within the capability of the shipper.
A bit pricey, perhaps, but one expects that for the convenience of shipping to your front door. In fairness, I didnt pursue the issue; complain, ask for replacement, etc.

Date of experience: July 5, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Karen- Thank you for reaching out. I hate to hear that part of your order arrived in poor condition and not up to par. I will have customer care reach out to assist you further and get some more information from you so we can make sure this doesn't happen again.

New York
1 review
0 helpful votes
Follow Victoria P.
Unfollow Victoria P.
Share Review
Report Review

Trees arrived in great shape. I had to leave them in the pots for almost 2 weeks, just set them in the shade and watered daily until I planted them. They are growing beautifully!

Date of experience: July 5, 2018
Nebraska
1 review
0 helpful votes
Follow Martha N.
Unfollow Martha N.
Share Review
Report Review

Great service. High quality.
July 6, 2018

The tree arrived promptly and in excellent condition. This tree replaces one that died. This time I bought the extended warranty. The piece of mind is worth it.

Date of experience: July 5, 2018
Illinois
1 review
0 helpful votes
Follow Gail M.
Unfollow Gail M.
Share Review
Report Review

Great Quality
July 6, 2018

I have purchased many plants and Have never been disappointed with the quality of the plants and speed with which I have received my plants. Thanks for a great experience. I recommend this company for quality, ethics and great customer service.

Date of experience: July 5, 2018
Alabama
1 review
0 helpful votes
Follow Kevin W.
Unfollow Kevin W.
Share Review
Report Review

Fast Growing Trees is great!
July 6, 2018

I ordered multiple types of shrubbery for hedges, so far after 2-3 months they are all doing quite well and growing wonderfully. fast-growing-trees.com is the first stop for me on plant related orders.

Date of experience: July 5, 2018
Ohio
1 review
0 helpful votes
Follow Vicki P.
Unfollow Vicki P.
Share Review
Report Review

Can't Complain
July 6, 2018

The evergreens I ordered are doing great even in the abnormal "hot" weather we have been experience. Seeing new growth after a couple weeks planted. So far so good.
No, complaints about shipping. All went well.

Date of experience: July 5, 2018
Virginia
1 review
0 helpful votes
Follow Marsha C.
Unfollow Marsha C.
Share Review
Report Review

I bought 10 Thuja Green Giants and all are thriving but one. It is dead. I planted them all in the same location, same day, etc. I should have bought your insurance during checkout.

Date of experience: July 5, 2018
Texas
1 review
0 helpful votes
Follow Gail g.
Unfollow Gail g.
Share Review
Report Review

Roses are knock outs
July 6, 2018

Just planted them this spring and they have more flowers than the 2 year old plants my sister has. All the neighbors commit on the amount of flowers for the size of the plants.

Date of experience: July 5, 2018
New York
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review

Redbud
July 6, 2018

Easy process; accurate description; prompt shipment and receipt. Tree is doing well and growing quickly.

Date of experience: July 5, 2018
Texas
2 reviews
0 helpful votes
Follow Penelope J.
Unfollow Penelope J.
Share Review
Report Review

Fast Growing Pawpaw Trees
July 6, 2018

I was disappointed that both of my Pawpaw trees died. I babied those trees, and was very disappointed.

Date of experience: July 4, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Penelope- I am so sorry to hear that your trees have died. I will have customer care reach out to you privately to see if we can get a resolution for you.

New Hampshire
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

Fiddle leaf fig
February 18, 2021

The Fiddle leaf fig arrived with brown edges on many leaves. I gave the tree a bigger pot, straightened out the main stem, did not over water it and the brown edges are getting worse. Since the leaves are large, it will be a while before it can grow new leaves that are not brown. I am not sure if I can make it look better.

Date of experience: July 4, 2018
Ohio
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

First time buyer of 5 trees.
July 5, 2018

I bought 5 trees. One was shipped broken. The band that holds the root ball had broken during shipping/packaging and one tree was broken in half. The company QUICKLY sent a replacement which made it right. All the trees seem to be doing well so far and have new leaves. I would highly recommend buying from this company and I will be buying more from them I. The future as well.

Date of experience: July 3, 2018
Texas
1 review
0 helpful votes
Follow laurinda a.
Unfollow laurinda a.
Share Review
Report Review

No Root System for the Oak
July 5, 2018

THe Oak tree I ordered came with a crumbling root system that did not take root once replanted. It came in the same box as the other tree on the opposite side so the soil came out and roots crumbled. I planted it anyway but it died. This was the first time I ordered trees online. I should get my money back.

Date of experience: July 3, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Laurinda- I am so sorry to hear this. We will be reaching out to you privately to assist you further and to gather more information.

Texas
1 review
0 helpful votes
Follow Toya A.
Unfollow Toya A.
Share Review
Report Review

Impressed
July 4, 2018

Our honeycrisp tree arrived in great shape, full of leaves and an abundant roots. None of the branches were bent or damaged. There was even a small bud growing upon arrival.

Date of experience: July 2, 2018
Texas
1 review
0 helpful votes
Follow JoAnn O.
Unfollow JoAnn O.
Share Review
Report Review

Cherry Bloosom trees
July 4, 2018

Very small and trees died after 1 month
Trees were half died when they arrived
Poor quality and very disappointed

Date of experience: July 2, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

JoAnn- Thank you for taking the time to provide us the feedback. I am very sorry to hear that your Cherry Blossom trees didn't make it. I will have our customer care manager Jackie reach out to you privately to see if we can get more information from you to assist you further.

Delaware
5 reviews
1 helpful vote
Follow Robert p.
Unfollow Robert p.
Share Review
Report Review

Very reliable Company! The merchandise is delivered in a box and is in very good condition upon arrival, there wasn't any damage to the plant or the container.

Date of experience: July 2, 2018
Florida
1 review
0 helpful votes
Follow Kyle M.
Unfollow Kyle M.
Share Review
Report Review

Tree is growing well
July 4, 2018

Love the tree! Already producing fruit, although I am told to not let it in the first year! We love it!

Date of experience: July 2, 2018
Virginia
1 review
0 helpful votes
Follow george o.
Unfollow george o.
Share Review
Report Review

5 stars
July 4, 2018

Replacement with no problems, good timing, tree looks good so far! Tree looks healthy, good directions.

Date of experience: July 2, 2018
Illinois
1 review
0 helpful votes
Follow Adam F.
Unfollow Adam F.
Share Review
Report Review

Great experience
July 4, 2018

I ordered two rose trees. They showed up on just 2 days. The plants were alive and healthy and have since grown quickly and are beautiful.

Date of experience: July 2, 2018