FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,765

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,886
shipping
245
quality
12,369
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Minnesota
1 review
0 helpful votes
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Great little Boxwoods!
August 3, 2018

The 6 little green bushes arrived packaged very well and were bigger than expected. They've now been in the ground for three months and have stayed green and are slowly growing larger. So far, I'm very happy with the purchase.

Date of experience: August 1, 2018
Illinois
1 review
0 helpful votes
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Good tree
August 3, 2018

I am very happy with the tree I ordered. In just a few months the tree is established and growing well.

Date of experience: August 1, 2018
Pennsylvania
1 review
0 helpful votes
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A very bad start
August 3, 2018

I ordered a patio peach tree when it was delivered the fedx guy dumped it on it's head and broke the tree i called and a very nice customer service person sent out another the other one came and was infested with mites that killed everything in my greenhouse 8 pepper plants two cherry trees a cucumber plant customer service tried to help me save them but the tree was to infested and wreak havoc in my garden I lost a lot of money everything had to go they gave me a credit for what the tree cost which to me was not enough compared to everything I lost I refuse to buy another peach tree so I bought a glen mango tree and it came and it's absolutely beautiful and it's doing really good it's also the only thing in my greenhouse because everything else is dead so I'm not exactly happy with fast growing trees and I will probably never order from them again

Date of experience: August 1, 2018
Minnesota
1 review
0 helpful votes
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Green Giant Tree
August 3, 2018

The order arrived on time and was healthy. I planted it in the sun with added fertilizer from your company. We also put the tree on a drip line. We have struggled however to keep it alive. The tree has turned mostly brown and looks unhealthy. We are still optimistic that the tree will survive and flourish.

Date of experience: August 1, 2018
Virginia
1 review
0 helpful votes
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Fast delivery and viable plants
August 3, 2018

Have ordered several plants from this site. Plants come well packaged and healthy looking. Have had no issues with plants not taking off after planting.

Date of experience: August 1, 2018
Virginia
11 reviews
6 helpful votes
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One out of two trees made it
August 3, 2018

The gardenia is doing fabulously. It's in a pot on my deck. The red dogwood, however, did not survive. It did have a couple of severe trials weather-wise with 2 very large thunderstorms that came with 6 or 7 inches of rain early on, not long after I had planted it. It was very sad, but the customer service response that I got was excellent and I received a refund in the form of future merchandise that I look forward to ordering.

Date of experience: August 1, 2018
Texas
1 review
0 helpful votes
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Disappointet
August 3, 2018

Ordered a red blossum tree for our courtyard and received a 2ft shrub... which turned out to be pink in color. Sent a note to voice my disappointment and was given an $11 dollar credit. Paid $80 dollars for a shrub i found at lowes for $20.

Date of experience: August 1, 2018
New York
1 review
0 helpful votes
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Meh... better deals elsewhere.
August 3, 2018

Unimpressed with the tree. I felt like it was overpriced for what I received. After over 1 month of them not posting my review and photos, I deleted them and blocked emails.

Date of experience: August 1, 2018
North Carolina
1 review
0 helpful votes
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Lemon tree losing all leaves
August 3, 2018

Maybe it's me. Keeping the tree outside in Charlotte. Had a bunch of blooms when I received but no fruit survived

Date of experience: August 1, 2018
Kentucky
1 review
0 helpful votes
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Replacement
August 3, 2018

FGT replaced an orde that died, no questioned ask. Great to have the item replaced at no coast to me. Was shipped quickly. The new plant is doing great.

Date of experience: August 1, 2018
Colorado
1 review
1 helpful vote
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Not what expected
August 3, 2018

Both trees were small. Neither is doing well. BlackBerry Bush and blueberry Bush died. We could have gotten better trees at walmart for half the price. Will not purchase again.

Date of experience: August 1, 2018
California
3 reviews
23 helpful votes
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Excellent service & products!
August 3, 2018

Beautiful plants, excellent service, fast shipping, what can be better?! I will definitely order from Fast-Growing-Trees again!

Date of experience: August 1, 2018
Massachusetts
1 review
1 helpful vote
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Unprofessional packing. Plants are thrown in the boxes with total disregard for branch breakage. I paid $120 each for two trees and to fit them in their boxes they just broke branches. It was sad to see how they arrived.
I bought a 2-gallon tree that was just a 1-gallon tree thrown in a 2-gallon pot. When I removed the tree from the pot, all the dirt just fell off. The roots did not even fill a 1-gallon pot. A rip-off and an insult to my intelligence.
I purchased 1-year guarantee. However, I do not believe these people will be honest enough to honor it.
Stay away from these people, there are many honest websites you can order plants from.

Date of experience: July 31, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Jose-
We are very sorry to hear that your plants arrived damaged. Our customer are team will be reaching out to assist you with making sure that your account is noted that if you have any issues due to this damage we can assist you in making it right.

Colorado
1 review
0 helpful votes
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They deliver what they promise.
July 29, 2018

Excellent experience, the trees arrived very well packaged and have been in the ground since March, and they are still all healthy and alive. Well be ordering more products from fast growing trees, for sure.

Date of experience: July 27, 2018
New York
1 review
1 helpful vote
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Professional service
July 26, 2018

No problems, ordered hardy palm and it is doing great, I have ordered may other trees/ shrubs all no problems

Date of experience: July 24, 2018
North Carolina
2 reviews
2 helpful votes
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Bough 3 hybrid poplars 6 ft plus warranty what I received three dead bug infested sticks. Company is very dishonest with their practices. Refusing to refund

Date of experience: July 23, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Beth,
Thank you for reaching out. I am so sorry that your experience hasn't started off on a good foot with us. We have reached out to you privately to resolve your concerns and issues.

New Jersey
1 review
0 helpful votes
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Fast service and take good care customer, love it. I will order more tree from this company for me and for my friends, too

Date of experience: July 20, 2018
Mississippi
1 review
0 helpful votes
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I ordered 4 fruit trees to Jackson, Mississippi but only 3 arrived. I called customer service and they explained to me because of agricultural laws the last fruit tree will arrive later by land transport. Then i noticed the shipping dates on the order form was different. The customer service agent had soft voice and patiently explained the situation to me. Very happy returning customer.

Date of experience: July 20, 2018
Washington
1 review
0 helpful votes
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Strawberry plants
July 21, 2018

Plants arrived quickly. Planted and grew quickly. However the weather this year (I think) has not produced many berries. Picked approximately 12 berries in the beginning and now just have pretty foilage. I'm still blaming the weather, but if you have ideas, please respond. Thanks!

Date of experience: July 19, 2018
Wyoming
1 review
0 helpful votes
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Very Pleased
July 21, 2018

I have been very pleased with all of the trees I've ordered from Fast-Growing-Trees. They have been superior in every way to trees that I've ordered from most of the other sites. I'm sold on potted over bare root plants! Further, their customer service has always been great. I give them my highest recommendation.

Date of experience: July 19, 2018