FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,764

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,886
shipping
245
quality
12,369
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South Carolina
1 review
0 helpful votes
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Fantastic service
July 21, 2018

I ordered a few trees, one arrived broken, they immediately sent out a new tree. I will comment again with the progress of their growth. I am reading that others have had issues with trees dying. I have researched my zone and saw that where I live the trees I purchased should thrive. I am handling the trees with kid gloves, making sure to care for them and give them proper care. Mother nature can wreak havoc on nature, but hopefully my trees will sustain and thrive. A happy customer so far.

Date of experience: July 18, 2018
California
1 review
0 helpful votes
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I had an issue with two of the plants I received due to Fedex's delay and shipping mishandling. I brought up my concerns through their website, and i got responses right away! Jessica is the representative that assisted me and she was very helpful and very responsive. I am a first time buyer from this company and am very grateful for her help and their focus on customer service.

Date of experience: July 18, 2018
Arkansas
1 review
1 helpful vote
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Excellent care in shipping
July 18, 2018

Not a lot of helpful hints with the individual item purchased. Struggling with it. Product beautiful when received.

Date of experience: July 16, 2018
Oregon
1 review
2 helpful votes
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DON'T STAND BEHIND!
July 18, 2018

WOULD NEVER BUY FROM THIS PLACE AGAIN! ------ NEVER ----- THE SALES PITCH SOUNDA GREAT BUT, IF YOU GET SICK PLANT THEN NOT SO GREAT!

Date of experience: July 16, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Cecil-
I am very sorry that are having issues with your plants. Our customer care team has reached out to help offer solutions.

Colorado
1 review
0 helpful votes
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My Goji
July 17, 2018

Goji, s arrived one of bushes looked like hell it had maybe 7 leaves on it, i planted it, lol and behold it was giving me berry's 3 weeks later,,,,

Date of experience: July 15, 2018
South Carolina
2 reviews
0 helpful votes
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RAPID GROWTH - NOT SO
July 16, 2018

The "stick" with leaves has not grown or changed in the 3 months since it arrived in spite of proper watering and fertilizing. So rapid growth hasn't happened. It still remains just a stick with 3 leaves although, a healthy stick.

Date of experience: July 13, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Carol- Thank you for the feedback. I am very sorry to hear that your plant hasn't been thriving. I would like to get more information on your order so I will be reaching out privately to assist you with your concerns.

Kansas
1 review
0 helpful votes
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Excellent Service
July 14, 2018

Great experience buying plants from Fast-Growing-Trees. The plants came in good condition. They even delayed the shipment due to cold weather so that the plants don't get damaged during the transit. They do care for the plants. I asked a few questions about the plants and got prompt reply. I will buy more plants from them in future.

Date of experience: July 12, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Ranjit - Thank you so much for the nice review! We are so happy to hear that your plants arrived in good condition and we were able to assist you with your questions as well!

Texas
1 review
0 helpful votes
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Great Service/ Great Product
July 11, 2018

A five star operation. Plants arrived packaged really well for shipping... no problems. All fourteen of the plants are alive, doing quite well and blooming. My second order arrived just like the first order. I am completely satisfied with company and their products...
And I recommend Fast-Growing-Trees to everyone.
Kindest regards, Jerald Vascoe

Date of experience: July 9, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Jerald- Thank you so much for sharing your experience with us! I am so happy to hear that you have ordered with us 2 times and both orders were a success!

New Jersey
1 review
0 helpful votes
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Growing well
July 11, 2018

The tree came in a big box. The roots were protected in a container and then plastic around it. I planted it and I'm really quite amazed as to how well it's doing.

Date of experience: July 9, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Irene- We are so happy to hear that your plant arrived in good condition and is doing well!

Washington
2 reviews
1 helpful vote
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Meyer Lemon Tree
July 11, 2018

Tree arrived very beat up. The packaging was not sufficient enough to protect against the handling by the shipping company.
Also my tree was infested with millipedes. At first I thought it might be the soil I purchased when I repotted my tree, but no other plants I used same soil with have millipedes. I looked online and saw others with the same bug problems with Meyer lemon trees. My tree recovered from the shipping damage and looked good for a while growing lots of fruit but here it is 2-3 months later and now its dropping lots of leaves. Ive followed all instructions for care exactly. Hopefully my tree will make it. Ive always wanted one and the blossoms smell fantastic.

Date of experience: July 9, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Ruth - I am so sorry to hear that your lemon was beaten up in transit and had some hitch hikers in the soil. We appreciate your feedback and we be reaching out to you privately so we can assist you with the leaf drop. Our plant specialist we have on staff are great with giving you tips and guidance.

New Mexico
1 review
0 helpful votes
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Very satisfied
July 10, 2018

We initially ordered 11 arborvitaes, which were small & very healthy. Just what we ordered. Great directions for planting. They continue to grow & please us. We're excited. Then we ordered 5 fruit trees, very happy with those as well.

Date of experience: July 8, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Jodie- I am so happy to hear that your arborvitaes were everything you hoped they would be and thank you for ordering with us again for your fruit trees!

Rhode Island
1 review
0 helpful votes
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Entirely Satisfied
July 10, 2018

The trees arrived quickly, I planted them according to instructions, and three months later they appear to be going strong.

Date of experience: July 8, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Patrick- We are so happy to hear this! Thank you for taking the time to share your experience!

Florida
2 reviews
1 helpful vote
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Great salesmanship
July 10, 2018

Kudos to whomever writes your descriptions for your products. The trip-dappled willows I ordered have not proven to be fast growers or impressive as stated, and I have had the wisteria plant for 1 year now and although the plant is healthy, no flowers. Likewise with the 2 varieties of grapes I ordered from you. No fruit, even though you advertised no cross pollination required and would bear fruit 1st year. Plants are over 1 yr old, nothing, Your descriptions sell, your products don't seem to live up to expectations.

Date of experience: July 8, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Guy- Thank you so much for the feedback. I am sorry to hear that you are unhappy with your plants. Sounds like I need to get our plant specialist to reach out. We will be in touch privately to help identify what the issues could be with no flowers or fruit.

Missouri
1 review
0 helpful votes
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Privacy & Food
July 10, 2018

I placed 50 +/- tree order. Only 3 perished immediately. 1 Avocado tree, a Tea tree, and 1 evergreen tree. The fruit trees are doing well. I would like to see the Evergreens grow faster. I was wondering if the Rocket Fertilizer would help them grow.

Date of experience: July 7, 2018
Michigan
1 review
0 helpful votes
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No better no worse
July 10, 2018

Show the right information on the website. Wrong information will case problems. U can make it better, why not to do it carefully?

Date of experience: July 7, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Shyen-
Thank you for the feedback. I would like to reach out privately to see if I can get more information in regards to your concerns. We will be in touch soon!

Illinois
1 review
0 helpful votes
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Much smaller than anticipated
May 5, 2021

Too small to use. I planted them in a flower box. I am 72 years old so I probably wont see them grow up to be planted as a hedge in our yard

Date of experience: July 6, 2018
Alabama
1 review
0 helpful votes
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My order arrived sooner than expected. The trees were in great shape and they are growing very well. I will continue to order from this company.

Date of experience: July 6, 2018
Missouri
1 review
0 helpful votes
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Not a honest merchant
July 8, 2018

Well I bought 5 fruit trees in the past 4 years from them. Each one of them cost me upwards of $150.
When a fruit tree that I ordered on 20th Apr 2018 died in 10 days, they rejected me a refund siting I haven't contacted them with in 60 days. I contacted them on 22nd June; cause I was waiting to see if the tree will revive and saw it completely dried out called them.

Also all the trees that I ordered in the last 2 years never met the description they had on their website. They are always way smaller and shorter than what they mentioned.

Date of experience: July 6, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Bob-
We are very sorry to hear that your plants have not been thriving. I will have our customer care manager Jackie reach out to you privately to see if she can assist you with your concerns. We appreciate your feedback.

New York
1 review
0 helpful votes
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Broken aloe
July 8, 2018

The four shrubs were packaged almost too well and seem to be thriving. The poor little aloe, though, didn't look like it had a good trip. It is growing but two arms are bent and discolored still. I'm going to wait until it needs to be repotted before cutting back those damaged limbs.

Date of experience: July 6, 2018
Illinois
1 review
0 helpful votes
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Healthy tree
July 8, 2018

Planted a few weeks ago. This is a cold part of the country. Who knows if will endure. I will keep writing till 100 characters.

Date of experience: July 6, 2018