FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 26,872

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,905
shipping
245
quality
12,369
This company does not typically respond to reviews

Instant Feedback

137,834 reviews

We monitor reviews for authenticity

North Dakota
1 review
0 helpful votes
Follow Molly U.
Unfollow Molly U.
Share Review
Report Review

Love
May 23, 2020

Love my new tree. It is exactly what I was looking for. Thank you!

Date of experience: May 23, 2020
Illinois
1 review
0 helpful votes
Follow Casey A.
Unfollow Casey A.
Share Review
Report Review

Great experience
May 23, 2020

The order arrived quickly and the tree was packaged very well! I gave the tree to my mom for Mother's Day and she was thrilled and cannot wait to watch it grow!

Date of experience: May 23, 2020
Pennsylvania
1 review
0 helpful votes
Follow Diane R.
Unfollow Diane R.
Share Review
Report Review

Excellent delivery conditions
May 23, 2020

Our weeping willow tree arrived in good condition. It had been in the 80's for a couple days and we were worried about it drying out in transit, but the box it cam in is very heavy duty carboard. Its strapped in and there was cardboard over the soil to keep it moist and it did. Very happy. We plan to buy 2 Japanese maples this fall.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Share Review
Report Review

Great plants and shipping
May 23, 2020

Recieved our monstera and zz plant without any damage. Though the shipment was delayed, I have usually never had a delayed shipment with FGT. This was only due to the shipping delays as the result of COVID-19. Totally understandable. Rather everyone be safe than worrying about my non-essential plants. During this time we all need to be patient. Thanks for your continued great service and plants!

Date of experience: May 23, 2020
Texas
1 review
0 helpful votes
Follow Stephanie A.
Unfollow Stephanie A.
Share Review
Report Review

Forever Goldy Arborvitae
May 23, 2020

This was the first time ordering any kind of plant online, was not sure I was going be satisfied, but the three Forever Goldy Arborvitae that we purchased look good and planted them today.

Date of experience: May 23, 2020
California
1 review
0 helpful votes
Follow Adrianne T.
Unfollow Adrianne T.
Share Review
Report Review

3 citrus trees
May 23, 2020

Trees arrived in great shape! Nice leaf structure, color and gloss. Happy in their new environment, no broken branches.

Date of experience: May 23, 2020
Texas
1 review
0 helpful votes
Follow Victoria G.
Unfollow Victoria G.
Share Review
Report Review

Fair to good
June 22, 2020

Miss Figgy was screaming she was so unhappy. I've babied her and she is beginning to show that she will live. LSU fig and blackberry bush were happy. I got them planted within 1 hour of receipt.

Date of experience: May 23, 2020
West Virginia
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Cherry trees
May 23, 2020

Packaged well, looked good on arrival, arrived on time

Date of experience: May 23, 2020
Illinois
1 review
0 helpful votes
Follow James I.
Unfollow James I.
Share Review
Report Review

Never again customer
June 22, 2020

Very slow delivery. Order came separated by days. Plants were stressed upon arrival. I will not be using your company again and will advise all to use the Tree Center instead. I was very disappointed with you.

Date of experience: May 23, 2020
Ohio
1 review
0 helpful votes
Follow Teci b.
Unfollow Teci b.
Share Review
Report Review

Bought a cherry tree that had suckers all at the bottom of the trunk, asked a question if I should cut them off or not cause I don't know, they never posted my question, and never even responded, they choose what reviews and questions are posted from people on their website, nothing worse than dishonesty, for the amount of money we pay for the so called "already pruned, and top cared for trees" I think we deserve some transparency, and not to be ignored. Can someone please tell me if I should snip these suckers off, are they bad, or good? Yes I did google, said some are ok some are bad, the 1st pic is when it first arrived on the right, 2nd and 3rd pics are what it looks now, suckers have gotten way bigger, because f. G. f. T's ignored me way too long, Thanks to whoever can help.

Date of experience: May 23, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your original question never came through to us! We have reached out privately to offer some assistance with your tree!

Pennsylvania
1 review
4 helpful votes
Follow MICHAEL A.
Unfollow MICHAEL A.
Share Review
Report Review

When the order arrived, both trees looked like they were in good shape, the right size, and had plenty of leaves. I made sure to dig a large hole for each, purchased the recommended fertilizing soil, and watered per directions. Within two days, one tree is surviving the other lost almost all leaves and looks like dead twigs. Not sure if this is typical. Also not sure how long to wait before deciding this one is dead and needs to be replaced.

Date of experience: May 23, 2020
Maryland
1 review
0 helpful votes
Follow Jason H.
Unfollow Jason H.
Share Review
Report Review

Great plant
May 23, 2020

Bought this pineapple plant for my mom for Mother's Day to round out her fruit garden. Looks awesome and she's very excited about it.

Date of experience: May 23, 2020
California
1 review
0 helpful votes
Follow Lynette D.
Unfollow Lynette D.
Share Review
Report Review

Don't waste your money
June 2, 2020

I was sent a branch that was sold as a $77 pomegranate tree. It looks like the Charlie Brown Xmas tree but not even as good as there are no branches on it. Go to your local nursery and get a better product for half the cost, at least.

Date of experience: May 23, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree is not satisfactory! One of our customer care representatives is currently assisting you with this and we look forward to turning this experience around!

California
1 review
0 helpful votes
Follow Kylee T.
Unfollow Kylee T.
Share Review
Report Review

Glad they're here finally!
May 23, 2020

Because each plant was not individually packaged, all of my blackberry bushes were completely smashed I'm trying to nurse them back to help. I know "ship shock" is possible, but after buying some houseplants from bloomscape before fast growing trees and seeing how well they package and care for their plants in the shipping process, I expected a little better from you guys. My azalea sprung right back to excellence and I'm glad I ordered potting soil ahead. It might be easier and cheaper to get some leading brand at Lowe's, but it does feel quality, especially with needing to nurture the plants back to what I imagine they looked like before shipping. Receiving my shipment was another issue. I know coronavirus slowed down a lot, but the time to get here was a little ridiculous. It also got here a day later than expected because fedex forgot to drop it off here before heading north. The shipping process could use some attention. The variety of plants is great!

Date of experience: May 23, 2020
California
1 review
0 helpful votes
Follow Parvin E.
Unfollow Parvin E.
Share Review
Report Review

Poor service
June 2, 2020

Blackberry plant was dead. Pomegranate plant was top branches were broken. Plant itself was not worth the price l was charged.

Date of experience: May 23, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about the condition that your plants arrived in! We have replacements shipping out to you soon!

New Jersey
1 review
0 helpful votes
Follow Donna P.
Unfollow Donna P.
Share Review
Report Review

I received the tree one week ago and a landscaper friend planted it for us the same day. I have been watering it every day as I am told to do but the leaves are shriveled and I am worried about it's health. No reply.

Date of experience: May 23, 2020
Pennsylvania
1 review
0 helpful votes
Follow Courtney W.
Unfollow Courtney W.
Share Review
Report Review

Great experience!
May 23, 2020

I honestly had no clue what to expect because I've never ordered a plant online, but I'm so happy with the Meyer lemon bush order!

Date of experience: May 23, 2020
Texas
1 review
0 helpful votes
Follow Luis R.
Unfollow Luis R.
Share Review
Report Review

Owari Mandarin Tree 2-3 ft
May 23, 2020

Understanding the Covid-19 crisis, my order was shipped and received within a very reasonable time frame. The tree was well packed and received in very good condition. I planted the tree in a very large pot immediately. As of today (May 23.2020), my only concern is that a lot of the leaves are falling. I could send pictures for your review and advise.

Regards,
Luis Olmeda
*******@earthlink.net

Date of experience: May 23, 2020
North Carolina
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

Palm trees
May 23, 2020

Trees arrived in good shape and ready to go in the ground.

Date of experience: May 23, 2020
California
2 reviews
0 helpful votes
Follow jeffrey L.
Unfollow jeffrey L.
Share Review
Report Review

Healthy plants
May 23, 2020

My order was received in good condition and all plants had good rooting.

Date of experience: May 23, 2020