On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The plant arrived in good condition, but there is a delay in shipping and response to customer queries.
The boxes in which there was nothing else but plants survived pretty well, the boxes in which soil was also stashed had unacceptable amount of broken branches... And these trees looked pitiful. Why would anyone shove soil into a box with two trees knowing they would move in transport?
I received a lovely tree as promised. Nicely protected and arrived undamaged. Would order again.
The tree is beautiful and in great condition! I'll be buying again!
I'm so happy, last Sunday my hydrangeas arrived. From South Carolina to New York City, they were packed with care. A few days after they arrived, the hydrangeas started going through shock in their new environment. The staff at Fast Growing Trees are so professional and kind, I called to talk to a plant expert and Elvis was so helpful. He even shared that if they end up not surviving in 6 weeks, FGT will send me another order free of charge. I would definitely recommend them and order from Fast Growing Trees in the future!
Thank you for the order. The blueberry plants do not look in top shape. They are just twigs and I worry may not grow. My local store had better bushes so I have to admit I surprised the way these looked especially since I paid 5x the amount. I thought I would have received plush bushes.
Trapped in my home during quarantine meant I couldn't shop for landscaping plants this year. Fast Growing Trees has what I needed at the same price I could have paid at my local garden store. I ordered one large tree, two small trees, and a ton of lavender. All arrived healthy and beautiful. They are currently thriving. Thank you!
I have written in to you that the Rainer Cherry tree was in good shape but the Royal Ann Cherry is in bad shape and broken on many limbs. I sent in pictures also. Waiting to hear back.
Finally arrived and was described as a gallon sized plant. She sent me a picture, so does not look lake s gallon plant, very disappointing. I spent $60.00 or so with shipping. I could have picked something like this up in a grocery store for $10.00
I was extremely happy with the condition that my plants arrived in. It was excellent service from start to finish
Fairly quick shipping considering the circumstances. But I was a little disappointed with the trees that arrived. I guess I expected better. We'll see if they take root and grow.
Excellent and timely. Instructions clear. Would do business with this company again if needed.
When I saw the pictures of the shrubs I ordered I was so, so excited, but the bushes I recieved are small with a few damaged branches on each one. I payed $79.00 each and really truly expected a much larger plant. This one looks like the $19.99 at the local Home Depot.
My great hope is that it will grow and in 5 years might looklike something...
Looked in great condition upon arrival. Planted right away. Hoping for long life in our yard.
Great trees, will order from again. One tree appeared to have some damage, but I hope time will heal it.
Arrived in great shape and well-packaged. Very healthy trees with very nice roots.
Product was standing on end instead lying flat according to arrows causing soil from one tree falling out and trees were very pale so waiting for color to return
We needed to cancel part of our order after the items shipped, due primarily to the "flexibility" that can be displayed by the wife.
Point is, FGT was phenomenal at working with me and allowed us to keep a portion of the order and send the other items back.
I WILL be a return customer simply because they are flexible with me and my wife's indecision.
I already have a number of trees in my wish list.
It's always refreshing to find a good company.
The follow up and e mails were amazing after I placed my order. I was made aware what and where my order was at all times. The trees arrived in good condition with instructions how to care for them. Good company that has pride in what they do.
Very positive experience, very knowledgeable staff
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.