FastGrowingTrees.com
business logo of FastGrowingTrees.com

FastGrowingTrees.comReviews 21,714

3.8

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+373
How would you rate FastGrowingTrees.com?
grey star
grey star
grey star
grey star
grey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,526
shipping
245
quality
12,292
This company does not typically respond to reviews

Instant Feedback

128,845 reviews
Vermont
1 review
0 helpful votes
Follow Lisa R.
Unfollow Lisa R.
Send Message
Share Review
Report Review

Thuga trees
February 14, 2018

I purchased 10 thuga trees for central texas. Which if I knew before i purchased them, they aren't great for this area. I did receive two vouchers to replace two trees that died before warranty was up. Now I see three more are turning brown. I believe the the wetness is not good for their feet. They should take this area off the list. I just wanted some trees for privacy.

Date of experience: February 14, 2018
Rhode Island
1 review
0 helpful votes
Follow Christopher D.
Unfollow Christopher D.
Send Message
Share Review
Report Review

Cherokee Chief Dogwood
February 14, 2018

So far so good. It's surviving our wet and rainy winter. Can't wait for spring to get here to see how it does.

Date of experience: February 14, 2018
Oklahoma
1 review
0 helpful votes
Follow Jimmy R.
Unfollow Jimmy R.
Send Message
Share Review
Report Review

Trees were small sticks.
February 14, 2018

I ordered online and paid extra for the purpose of receiving quality. The trees look better at Walmart and are cheaper. I also get to see and pick out what I buy.

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
New York
1 review
0 helpful votes
Follow Oscar S.
Unfollow Oscar S.
Send Message
Share Review
Report Review

Totally disappointed
February 14, 2018

Bought what was advertised as a 3 foot meyer lemon tree. What I received wasnt 3 feet but much smaller. The tree did not look healthy and it enevitably died. Bought a warranty for the tree and emailed the company and never heard back. Extremly disappointed.

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
Maryland
1 review
0 helpful votes
Follow Jon B.
Unfollow Jon B.
Send Message
Share Review
Report Review

Theyre brokers, not a nursery.
February 14, 2018

Not the best, not the worst. Great selection, but you pay a lot more than buying from a nursery and they cant guarantee the right plants are sent every time because they dont grow them. Even if the mistake is theirs, you have to buy their warranty upfront for 10% more to qualify for a replacement (and you only get one). Ive had to follow up with customer service 2-3 times on some occasions. Once I even had to wait 2 yrs to grow up a plant and prove they sent the wrong one which was a huge waste of time, energy, and garden space. Also got a pretty damaged plant once which I was told to grow anyway because it wasnt completely dead... I ended up having to pay for a new one when it didnt survive. If you can find it somewhere else, youre better off going direct through a nursery.

Date of experience: February 14, 2018
Colorado
1 review
0 helpful votes
Follow JE b.
Unfollow JE b.
Send Message
Share Review
Report Review

TREE RECEIVED NOT RESPONSIVE TO ONLINE QUESTIONS
February 14, 2018

This may be a site for a different customer.
I thought "Pam" as billed would be interactive but not.
Thanks anyway though.

Date of experience: February 14, 2018
Indiana
1 review
0 helpful votes
Follow Elaine E.
Unfollow Elaine E.
Send Message
Share Review
Report Review

Great Trees
February 14, 2018

I love these trees. I have purchased many of these, and have never been disappointed. I have several of these trees that are probably 20 feet tall. Most of my friends cannot believe how beautiful these trees are.

Date of experience: February 14, 2018
Ohio
1 review
0 helpful votes
Follow Evelyn L.
Unfollow Evelyn L.
Send Message
Share Review
Report Review

Waiting on Spring
February 14, 2018

Items were received as described!
Looking forward to seeing whether they survive the winter and I see new life this Spring!

Date of experience: February 14, 2018
Tennessee
2 reviews
0 helpful votes
Follow Ken B.
Unfollow Ken B.
Send Message
Share Review
Report Review

Japanese Maple
February 14, 2018

Tree came packaged well fairly fast. Waiting on Spring to see how the tree survived the Winter. If it survived the winter then it should turn out to be a pretty shaped tree that will enhance the landscaping in my yard and at my home.

Date of experience: February 14, 2018
Arkansas
1 review
0 helpful votes
Follow Willie B.
Unfollow Willie B.
Send Message
Share Review
Report Review

Great plants and trees
February 14, 2018

Great place to buy from. Great prices and fast shipping. All of the plants and trees I receive, they all look great. Thank you!

Date of experience: February 14, 2018
Virginia
1 review
0 helpful votes
Follow Jocelyn S.
Unfollow Jocelyn S.
Send Message
Share Review
Report Review

Great overall experience
February 14, 2018

Best price I could find for red arapaho crape myrtles. Website was easy-to-use, plants were promptly delivered in great condition, and the planting instructions could be understood by a beginner gardener.

Date of experience: February 14, 2018
California
1 review
0 helpful votes
Follow karen t.
Unfollow karen t.
Send Message
Share Review
Report Review

Horrible expeirience
February 14, 2018

The first set of trees was confiscated and destroyed by the US Agriculture Dept because they found bugs. (I received a letter from them) So the company sent three more. Two trees arrived half dead, limp, only a few leaves. One was completely dead. I wrote an email to the person who sent me an email asking if I received the trees, etc. I told her but never heard back. The two sickly trees are 3 feet high sticks with a couple of leaves. The third one is still a stick with no leaves. I paid over $220 for this? What a joke! I would NEVER order from this company again!

Date of experience: February 14, 2018
New York
1 review
0 helpful votes
Follow Benny G.
Unfollow Benny G.
Send Message
Share Review
Report Review

Not very happy
February 14, 2018

I purchased lots of trees and plants from them and not happy with any of them. I have 16 Gaint Thuja trees which are brown now and almost dead.

Date of experience: February 14, 2018
Georgia
1 review
0 helpful votes
Follow Craig S.
Unfollow Craig S.
Send Message
Share Review
Report Review

Need replacements
February 14, 2018

I have bought 10-15 trees from Fast Growing trees and have had to replace many of them and will do the same this spring

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
Texas
1 review
0 helpful votes
Follow tonya e.
Unfollow tonya e.
Send Message
Share Review
Report Review

DO NOT BUY, EVER!
February 14, 2018

Nov. 2016 I order 6-7 foot tree. They delivered a 4.5 foot. Customer service said they would redeliver taller tree the next day. They did not. Customer service then said they would give me a credit toward a tree in 2017. Nov. 2017 i ordered 8-10 foot using my credit plus extra for taller tree. They took my money knowing they did not have a local vendor! No tree for 2017. Seriously. Now they are offering to give me a credit toward 2018? No way! I asked for refund. Customer service said they would issue a check. 3 months later, still no check. It's sad to me. I was very satisfied the first two yrs. Did they free too fast? Probably. Not my problem. Give me my $$!

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
California
1 review
0 helpful votes
Follow Seymore B.
Unfollow Seymore B.
Send Message
Share Review
Report Review

Growing lika Mudder
February 14, 2018

Purchased Arbor Vitas and I can hear them grow at night. Great and Healthy resilient to road salt at this time. Just opened up this nudist camp and needed fast coverage that wouldn't cause injury to someone brushing against them.
Naked and damm proud in Wisconsin

Date of experience: February 14, 2018
Massachusetts
1 review
0 helpful votes
Follow Laksh V.
Unfollow Laksh V.
Send Message
Share Review
Report Review

Not satisfied
February 14, 2018

Price I paid and the trees/plants I got are nowhere comparable. Very small trees, most of them looked like sticks with very few branches.

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
Massachusetts
1 review
0 helpful votes
Follow Steven C.
Unfollow Steven C.
Send Message
Share Review
Report Review

Trees for mes!
February 14, 2018

At this time I would have to vote neutral as I planted my two trees in late fall and can only hope these babies will remain alive after this very cold winter in the Berkshires of Mass. Can better evaluate in the Spring.

Date of experience: February 14, 2018
Montana
1 review
0 helpful votes
Follow Janie K.
Unfollow Janie K.
Send Message
Share Review
Report Review

Red Maple
February 14, 2018

Ordered & shipped quickly. Cant wait to see how it grows this year. Want to order more things this year.

Date of experience: February 14, 2018
Texas
1 review
0 helpful votes
Follow Regina K.
Unfollow Regina K.
Send Message
Share Review
Report Review

Although the trees are starter trees, they are always in good shape and respond well to the root fertilizer and potting soil when planted.

Date of experience: February 14, 2018