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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I ordered two Natchez Crape Myrtles. They came in perfect condition. Healthy, thriving plants, despite being shipped in enormous temperatures.
I've purchased a variety of plants, including Meyer, lemon purple coneflower and lavender. I also have purchased products to help. Keep all my plants healthy, and I am never disappointed.
It's been 15 years since my first experience, and though the trees all died it was my fault, not the trees or FGT's.
I order 40 of the fast growing privacy blocking. The spent 8 days in a box mid summer shipping they arrived looking gloomy, 28 of them have died. They were very small, too small, just tree clippings. I root pod to them.
The trees I have purchased over the years have all thrived, and are still growing
I ordered a Dogwood on the 12th July for a memorial at the end of July. They have strung me along, and to date, we have not received the tree. About a week ago, after I complained, they said they would be able to send a smaller tree. I told them that was not good enough. Then I got an email saying that they would ship the original order by tomorrow. I do not believe them. I will never buy from this company again. The customer service is abysmal. Be warned, they do not do what they promise.
I ordered and received my chocolate Mimosa tree. It arrived beautifully and was growing perfectly. Unfortunately, after a few weeks, the Deers decided to eat my tree. I will order another one because it was absolutely beautiful.
Love the fact they ship to my home! Great service! I have purchased at least 20 plants.
Love your website; my trees and shrubs are all planted and happy!
Got 4 maple trees and they are doing quite well. Growing as expected
This is my 4th round of ordering trees. My experience has been exceptional. Customer service has been great too!
Very satisfied with customer service addressing the shipping issues I had
Excellent customer service. Trees arrived very healthy. Great packaging
We ordered 10 trees and guaranteed that they would live and be healthy. 2 trees dies and they were great to work with on getting free replacements.
Order experience was good. I will order again. Thank you!
Had beautiful blue spruce trees sent to my sister in faorprt ny and to my friend in Long Island. All trees arrived in great shape and are growing great now!
Had blue spruce trees delivered to my sisters house in airport ny all went well
Got the furst batch of trees in, unfortunately it was like 95+ the trees were sevierly stressed in shipping.and didnt make it. However sent some pics and spoked to customer service. Very nice and polite and understanding. Reshipped my order couldnt ask for better service. Trees are doing great.
Good service, quick response and i am satisfy customer, thank you very much
Products arrived on time. Two trees and several bushes. A little concerned with trees ordered as initial first year growth was very slow. Second year has shown better development but is requiring some special attention to maintaining upright growth
Red delicious apple tree dead after winter. Fast growing trees refused to replace. Disappointed in customer service.
Purchased persimmon tree. Came healthy and still healthy. Hoping it makes it through the winter.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.