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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Good quality trees and fantastic customer service! Replacement went seamlessly when there was an issue.
I have been ordering from this company with many years. Lo e everything I receive! Never had a problem.
My to-go place for tropical fruit trees! Prompt shipments. Great customer service. I am a repeated customer. I recommend FastGrowingTrees
Every time I order a tree, the are quick to help with any kind of planting or health related questions. I have lost a couple and have never had a problem redeeming the warranty. Its never fun spending bookoos of money on a cherished tree and then something happens. I appreciate this company!
I ordered 2 plum bushes in June. By August I still had not received my bushes. I am so disappointed because the reviews had me all excited about getting excellent trees. All I kept getting was excuses as to why I had not received my order.
Ordered trees that were turning brown & dying within 30 days of purchasing. I reached out to customer service for guidance and they replaced the trees and provided very imformative information of handling the issue.
Had a broken peach tree, they replaced it no questions asked! They also replaced it with a larger tree.
Our Smokebushes arrived as promised and in great condition. They are doing well and look perfect where we planted them. Can't wait to watch them grow.
Advertised as vibrant and healthy 4-5 foot tree that yield crop the first season. What I received was a small tree with literally 3 leaves that died within weeks.
I had concerns that my dogwood looked pretty ragged when it arrived. The person to whom I spoke assured me that if it still looks like it might not 'make it' by next spring that I could do something then. I asked for watering and fertilizing directions, and she was very precise. I'm babying it now, with hopes that it will look great by next April.
Trees arrived quickly, were planted immediately and are looking healthy!
Customer service was effective and efficient. I will buy from them again.
I wish customer service had extended hours (I work overnights at a hospital so I'm often not awake during normal hours) for general question, but buying from this company has been easy. Please add the option to be emailed when trees/plants come in stock. The only frustrating thing I've encountered is that things do sell out. I was told to just keep checking back by customer service.
I had an issue with some perennial shrubs that had root rot. After the easy form I was immediately sent 3 replacement plants that arrived quickly and were in very good health (and have been thriving for months now!)
Damaged hydrangea shipment was promptly replaced. Our jacaranda tree struggled last year but I didn't find suggestions given to me by customer service too helpful.
I have had nothing but good experiences with this company, I would not consider buying trees or bushes from any other source.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.