Started off as a wonderful experience, should have known it was too good to be true. Discounts offered for amount purchased, discounted shipping, etc. Then... they couldn't find the flooring. After multiple calls from my representative, I told him to take a couple of days and find the flooring before calling me back. Boy, did that backfire---he didn't call for 2 weeks, then when I start trying to call him back, kept getting his voicemail. After 4 voicemails, called his supervisor, guess what, got his voicemail too! Called the main number and refused to allow them to send me to anyone's voicemail. Some man answered and informed me that my order was cancelled, and I was going to get a REFUND of my money. Funny thing the date and time of said cancellation was less than an hour before I called. No calls, no explanation other than some mumbo jumbo about not being to find the flooring. No phone call to discuss a possibility of trying another floor, NOTHING! JUST DON'T WASTE YOUR TIME--I WAS IN THIS PROCESS FOR ALMOST A MONTH...
Johan de la Hoz was efficient and and very knowledgeable. He was able to give me a quote very quickly. A very fair price. Thanks!
IF YOU GO ANY WHERE ELSE YOUR CRAZY. I SHOPPED TILL I DROPPED, THANK GOD I CALLED FAST FLOORS. THANKS CHRISTIAN DIAZ YOUR THE BEST...
Overview
FastFloors.com has a rating of 3.5 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastFloors.com most frequently mention customer service, great experience and best price. FastFloors.com ranks 3rd among Flooring sites.
FastFloors.com is one of the original flooring and tile online catalogs starting back in 1994, four years before even Google existed! From the beginning it has been our goal to bring customers the largest selection of high-quality flooring and tile products at the most competitive prices. The big difference between FastFloors.com and most other websites selling the same products is the attention to our customers. We do our very best to make sure each customer gets exactly what they need based on their project.
Our staff of Flooring Consultants are here to insure all of your questions are answered and you get the best product to suit your needs. While we offer some of the best discount flooring and tile material, we handle most of the biggest brand names in the industry and the widest selection. Dealing with multiple partners, we are able to quickly source the flooring or tile you are searching for. When you are ready to get quotes for your next floor or tile project, make sure to contact us first. We will do our best to prove to you that old fashion quality, service and attention to detail are still alive and well.
Business History
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members