• FashionMia

FashionMia

Overview

FashionMia has a rating of 2.1 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 119th among Discount Clothing sites.

  • Service
    174
  • Value
    158
  • Shipping
    169
  • Returns
    130
  • Quality
    156

Proactively asks for customer feedback

143
See all photos

What reviewers want you to know

Positive highlights

  • Am happy with your services, your customer services are brilliant and timely.
  • It’s give a awesome shopping experience for everyone.

Critical highlights

  • Post a review My experience with Fashion mia is awful.
  • Worst part is that they took my money from my wallet and they have not refunded my credit card.
How would you rate FashionMia?
Top Positive Review

“Superb customer service”

aleksa m.
5/10/19

The fact that their customer service is amazing and that they helped me pick perfect size for my child is a big plus for this company and is once of the reasons why I keep buying stuff from them. They are very patient and look take care of every customer. Thank you

Top Critical Review

“Horrible quality and shady website”

Ann H.
12/4/22

I bought a dress from FashionMia 7 years ago. It took a month to arrive, even with "expedited" shipping, customer service was extremely hard to get ahold of and no help, and when it finally did arrive it was nothing like the photo. It was far too small, and the quality was horrible. The neckline by the zipper was off, and the neckline also was nothing like the picture. When I tried to post a negative review on their website, even with pictures as proof to show what I was talking about, it was deleted. I don't trust the reviews on the website because they are obviously trying to hide the negative reviews so it looks like everyone likes their stuff. I'm including pictures if what it looked like in the photo on their website vs what I actually received.

Reviews (2,865)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (690) fashion mia (303) credit card (116) size chart (73) phone number (49) order insurance (13) shopping experience (33) right size (21)
Thumbnail of user amarilisv1
1 review
3 helpful votes
May 17th, 2018

I was very disappointed for the long wait and for the inability to communicate with someone to request an update in regards to my order. 30 days later I got my order and it fits right. Very pleased with the material for the amount I paid.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and sharing。
Your order has been checked and the items have already been dispatched to you.
We have sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Thumbnail of user nyangomag
1 review
11 helpful votes
April 1st, 2016

My order arrived after a month but I was expecting it round that time, items being from China. Items I ordered were for hot weather and we're flimsy and lining was short but then again what do you expect for that price. The fitting is not great either but my aunt is a seamstress so she's gonna adjust them for me. I'm pleased with my order still waiting for one dress they ddn have. In a nutshell don't expect high quality stuff for such low prices. Would I order from themy again definitely not.

Thumbnail of user victorias52
2 reviews
17 helpful votes
April 21st, 2016

It took 3 weeks to get my order. I just opened it up and the tops were pretty but very small. I ordered extra large after reviewing other people's complaints. The tops fit, but I don't know if they will when I wash them. They ARE pretty though, but no where near as loose fitting aa was advertised. If you get anything, make sure it's at least 2 sizes bigger than you take. They are from China and the people are most likely fitting these on their small bodies, not realizing that Americans are much larger than they are. Over all, I'd give them a C plus.

Thumbnail of user danielav9
1 review
4 helpful votes
June 18th, 2016

I ordered two dresses: one was faulty and the other one wrong colour. Not the quality I expected. I asked them for a refund and first they offered me a coupon to buy more of their items, then they asked me to pay for the shipping back as that is their policy. In the end I got full refund for one dress and partial refund for the one that was faulty.
In the end I got a solution to my problem.

Service
Value
Shipping
Returns
Quality
Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Dear Daniela
Thank you for your feedback.
As for the issue you mentioned here, would you please provide us your order number? We will check and confirm it, then send the right one to you soon.
Your reply would be highly appreciated.
Thank you.

Yours sincerely
Linda
Customer Service from Fashionmia
E-mail: linda@fashionmia.com

Thumbnail of user alexr104
1 review
2 helpful votes
February 18th, 2016

I purchased a dress before I read the reviews (smart, i know.) I ordered it 3 weeks before Valentines day and got it today (2/18.) Thr fabric isnt exactly what I thought it would be but im okay with it considering I spent 20 bucks. I thought it would be thicker fabric and not spandex *it shows my curves really well* These outfits are made in china! Do not expect amazingly sewn garmets that wont rip easily, because im sure they will. Over all, im okay with it.

Thumbnail of user allisond27
3 reviews
1 helpful vote
May 18th, 2016

I ordered a dress before Easter well it took a very long time for me to get the dress but I finally got the dress in the mail but when it came it was to little and i could not wear it so i was upset because i really liked the dress i did email the company and spoke with a sweet young lady name Cassie who would email me back every time I will order from them again but will have to get the size down because my dress look like a child size dress

Thumbnail of user janicew140
1 review
4 helpful votes
July 15th, 2019

I was struggling with my order that I made in 10th June. Got e-mail about the shipping details in 11th of July but order was nowhere. I called *******181
To know my order status and they told me it will be deliver within a week time... hope for best

Thumbnail of user bt39
1 review
0 helpful votes
May 26th, 2016
Verified purchase

Ordered 5 sweat shirts and they didn't fit right but when I contacted the company thy were willing to work with me to get a partial refund for the product

Thumbnail of user zoen4
4 reviews
4 helpful votes
February 23rd, 2016

I was stoked to come across this site because they have such cute clothes and really discounted prices. The quality isn't what I thought it would be after seeing the pictures online, but it will do for a while.

Thumbnail of user vonnt
1 review
8 helpful votes
July 1st, 2017
• Updated review

I received my dress around the time I was told and it fits perfectly. I do appreciate the fact that customer service always responded when i inquired about the arrival.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear customer, thanks for your post here, glad to hear that you are satisfied with the item you received, have a wonderful day~

My experience with Fashionmia
June 29th, 2017
• Previous review

I ordered a dress in March to attend an April wedding, I received the dress in the time expected, bu8t had to return it for a larger size. (still in march), not it is June, no dress yet. I'm requesting a refund ASAP, if it doesn't arrive promptly. Customer service did respond via EMAIL when I CALLED as was told my order was being processed. This has to stop, I will follow up.

* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rachelc54
1 review
9 helpful votes
December 18th, 2015

So happy I read reviews! Kinda wondered why things were so cheap! Well that's cuz they are a bunch of CHEATING, mother ##[[#^'s my goodness it's Christmas time you, not sure what the hell you think is right or wrong, I bet u bastards make your mama's proud for sure your crooked Daddy's... Thanks for the info on reviews all you honest people!

Thumbnail of user karinal6
1 review
8 helpful votes
March 30th, 2016

1st time I order on line. Close to a month haven't receive nothing. Now I'm impatient and bad taste in my mouth.
PROBLEM IS: I didn't screan shot my confirmation#. QUESTION: who do I contact, email please. Thx

Thumbnail of user ruelal2
1 review
9 helpful votes
March 11th, 2016

I purchased 2 dresses last Dec. 12 2015 and everything go good, that is why i purchased again last Feb 06 2016 but right after my payment they put a note that my order will be process after the holidays because they have this Chinese New Year so they said they resume processing everything in chronological order in Feb. 15,2016. Since it has been over a month when i made my order then i try to contact the customer service by writing them email so that they can give me at least a tentative date when can they dispatch my order but there is an automatic computer reply note telling that they will reply after 72 hours but sad to say i did not get any reply and i wrote to customer service again but i do not know if they really care to reply... i am pessimistic about them now

Thumbnail of user malitas1
1 review
8 helpful votes
April 2nd, 2016

I ordered two sweat shirts early part of January 2016. No order shipped or received yet. I ask for a refund and they replied 5 to 25 days. But no refund yet.

Thumbnail of user keithh63
2 reviews
6 helpful votes
January 5th, 2016

Well, my order finally came in, 29 days later... and of the 7 items ordered (5 to one person and 2 to another) two of the seven were WAY TOO SMALL (She's a size 4, I ordered Small) and the other 5, eh, she will make do. Mailing the other two items to daughter today... so far, will only be returning two items.

Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Hello, please don't worry, your order is on the way, i believe in the next 5 days you will receive your order.

Thumbnail of user stephaniev13
1 review
2 helpful votes
February 28th, 2016
Verified purchase

Please make sure what your ordering is correct it might no be the same as the picture shown on the website. One thing is they do respond quickly with there emails so they don't keep you waiting.

Thumbnail of user terris28
3 reviews
2 helpful votes
March 7th, 2016
Verified purchase

In a world where you get what you pay for, I recommend FashionMia. The fashions are trendy, the selection is vast, the prices are the lowest ever found, the quality exactly as imagined. Nowhere has there been a truer statement in business! For the trendiest and cheapest fashion to be found anywhere online, be sure to shop at FashionMia.com!

Thumbnail of user editap1
1 review
0 helpful votes
March 9th, 2016
Verified purchase

Very good customer service, friendly approach.
Clothes were a bit different (fabric) than I have expected.
One hoodie was M size but looked like more for a child rather than adult but I found someone who appreciates it and will use.

Thumbnail of user hannad4
1 review
0 helpful votes
February 17th, 2021

My order took over a month to be delivered. I have never met this problem before. But dresses are stylish and fit me well. So Fashionmia is average. I think I will order again if shipping can be improved.

Thumbnail of user lisas272
1 review
10 helpful votes
March 30th, 2016
Verified purchase

I purchased a dress about 3 weeks ago, the size is very deceiving. I ordered a xxl but it fit more like a large. I have been trying to get either a refund or exchange but it has been a little daunting. I would like to try something else, but this current experience hasn't been 100% positive.

Thumbnail of user teresar49
1 review
1 helpful vote
April 21st, 2017

Iv ordered and received some of the dresses, after a few weeks of pacianly waiting, they came in 2 different parcels, I most say there quite nice only the sizes very from dress to dress. I was still waiting for the last 3 dresses to arrive after a few more weeks of waiting I emailed a few times, only for them to email me to say that the dresses are out of stock, so why was i not emailed sooner, like when i had ordered them, in sted of waiting and waiting. The money was taken out of my account as soon as I placed the orders now I would like the money back in to my bank account or in to my PayPal account, am hoping that it will be as soon as possible.

Thumbnail of user joycez6
Joyce Z. – FashionMia Rep

Dear Customer

Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your googlemail address you left in our site, would please check your inbox? Thank you.

FashionMia

Thumbnail of user nancyp48
2 reviews
2 helpful votes
May 15th, 2015

It’s quite cool and elegant. I gifted it to my younger sister on her birthday, and she looks great in this. I bought this court like loose polka dot shift dress from Fashionmia, and I found it a terrific experience. There are different varieties and it offers discount on almost every single dress. I found the fabric good, and I absolutely think it is a great way to shop more while saving money.

Thumbnail of user itzelc
1 review
2 helpful votes
March 5th, 2016

I like the customer service because when you need to exchange or return they give you more than that which is good. I also like the skater dress and maxi dresses because they have different lengths and different variety of colors. The shirts very pretty also their customer service is very nice and helpful.

Thumbnail of user sarahs205
1 review
5 helpful votes
November 30th, 2015

I ordered a jacket a couple of months ago. I received it sooner than what I expected. Quality was fair considering the price. It was too small but now I know I need to order a size bigger. I think for the price the product is good enough, you just need to hand wash it. I perform in many churches and need to have a lot of different dresses so paying $10 or less for a dress to wear it once a year it's pretty good for me.

Thumbnail of user ys26
1 review
3 helpful votes
January 17th, 2016

Y. S I order 2 dresses from Fashionmia, After I received them the size were smaller, Im working with Candy in customer service to rectify the problem. This company location is China and its expensive for me to return to exchange the size.

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From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!

Company Representative

Thumbnail of user fashionm1
Fashion M.
Hi,

Thank you for your order from Fashionmia that is dedicated to delivering high-quality clothing to women all over the world. And our team spare no effort to provide every customer a happy shopping experience although sometime we may have some small mistakes. But we never stop going ahead on the process of providing good service. Thank you for your understanding in advance.

Anything needs our help before, during and after your purchase, please feel free to connect us by email. Our team will do as best as we can to give you a satisfied answer. Thank you very much.

Email: comment@orderplus.com

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