FashionableCanes

I brought two (derby) canes and had them cut to 34 inches in length, which is free of charge. I find the added support helps a lot, it takes some getting use to walking with a cane(s), highly recommend Fashionable Canes. I wrote about Fashionable Canes on my Fibromyalgia Support page on Facebook and so far I got over 2,000 views. Going out with cane(s) does draw attention, but I do take into account how smart my canes look and I feel great because of it. I have Fibromyalgia and to other people with Fibromyalgia I do recommend using cane(s). You might have pain in your knees, hips or Back and think you dont need a cane but if you suffer in silence the pain in your joints may worsten, like a person who needs glasses to read or just for walking around or driving, if they dont wear their glasses their eyes get worse and weaken. I hope this helps others. Thank you for letting me share.

We had two orders, the first one was prompt, with good tracking. The second one took a while longer. The canes itself are awesome, good quality and beautiful made. We enjoyed them very much. We had some questions, so we had a chat and a phonecall. The people were very friedly and willing to help, wich they did! Chapeau! We will be back.

I purchased 2 canes on 8/18/20 with a specified delivery date of 2 to 8 business days. It is now 17 days later. Every time I check the delivery status which indicates each day that I will receive the parcel either that day or the next. I live in Brooklyn NY, this parcel has been in Brooklyn 5 times already listed as out for delivery and then it gets shipped to Kearny NJ and so on. I called customer service their 1st response is it was shipped via USPS and went on to explain that the post officer has been defunded (bull$#*!) then when I inform them that the tracking number is a FedEx delivery they then say oh it was the weather. All excuses on help no walking sticks. Do you self a favor and avoid these people, there are plenty of other reliable sources to buy canes from. These guys are shysters and make excuses as they go along without offering and amicable form of resolve...

I lost my product because they shipped to the wrong country and in that country the product was illegal cane sword and I am left with the Debt 169 euros because customs in that UK not Ireland said the product was illegal in their country not my country, they proceed to say it's my fault how does that work. If I lived in China and sent package to Japan how does that work where is the sense. A firm run by idiocracy

I bought my husband a lovely can from Fashionable canes for Christmas. I bought the heavy rated one. It had a lovely silver plated handle. I also paid to get his initials on it. The total cost of the cane was $225.00. The cane broke after about one month. The handle just dropped off! When we looked inside the handle there was a small plastic tube with a thin piece of plastic (like plastic wrap) around the tube. I called the company and was greeted with a very rude woman. She said they would not replace the cane but would give me 30% off on a new cane. I am now out $225.00. Never buy from this company You will be greatly disappointed by their desire to stand by their products.

I find this to be very useful and highly recommend it for its purpose. You certainly can not ask for better!

'FASHIONABLE CANES' is undoubtably the worst company and customer service I have ever dealt with. Bought two canes and one arrived bent/damaged. Called Kendra Customer Service to return and had to deal with her awful and rude attitude. She told me the cane was not bent and that I needed to send photographs first. When i asked to speak to her Supervisor, Prima, she refused to connect me. She said the supervisor would call me back which she never did. When I finally called her back, she too was extremely rude, told me she was "busy", and also said I would have to send photographs etc. Basically calling me a liar. After asking who the owner of the company was, she refused to tell me. When I mentioned that I was going to notify American Express and stop payment, she slammed the phone on me. I found out who the owner is and have emailed him asking him to phone me concerning his two rude employees and let him know how he and his company are being represented to the public by these two employees. Zero response to date. It stems from the top I guess. Horrible company, sent damaged item, horrific customer service. Lots of other cane companies out there and on the internet. Avoid this one unless you want to experience a nightmare. I ended up getting a full refund for both and they also had to eat the return postage. Hope they learned a good lesson selling damaged goods and being rude to paying customers. Beware! Awful experience!