• FashionableCanes

FashionableCanes

Overview

FashionableCanes has a rating of 4.14 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FashionableCanes most frequently mention customer service, and good quality. FashionableCanes ranks 5th among Mobility Aid sites.

  • Service
    9
  • Value
    10
  • Shipping
    10
  • Returns
    6
  • Quality
    10

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Critical highlights

  • 'FASHIONABLE CANES' is undoubtably the worst company and customer service I have ever dealt with.
How would you rate FashionableCanes?
Top Positive Review

“A great product!”

Frank H.
9/5/21

I ordered two canes from Fashionable Canes- the Blue Denim Derby Walking Cane With Ash Wood Shaft and Silver Collar & the Triple Wound Carbon Fiber Black Derby Walking Cane w/Collar, the former for everyday use & the latter for 'stepping out' at night. They both are as advertised in color & durability (though it is easy to scuff the finish on the carbon fiber model). They both look great & in the short time I have had them I have received many compliments. Considering how light the heft they are incredibly sturdy & support my current weight of 265 pounds without a problem. Carefully read the section on how to measure your body for the correct height of your cane, this is important to get the fit just right. I am very pleased with my canes- the look, the feel, the aforementioned durability, & the cost, and if the need arises to add more to my collection I will absolutely get them from Fashionable Canes. Thanks guys!

Top Critical Review

“Idiocracy”

David m.
4/20/23

I lost my product because they shipped to the wrong country and in that country the product was illegal cane sword and I am left with the Debt 169 euros because customs in that UK not Ireland said the product was illegal in their country not my country, they proceed to say it's my fault how does that work. If I lived in China and sent package to Japan how does that work where is the sense. A firm run by idiocracy

Reviews (59)

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customer service (6)
Thumbnail of user frankh748
1 review
0 helpful votes
September 5th, 2021

I ordered two canes from Fashionable Canes- the Blue Denim Derby Walking Cane With Ash Wood Shaft and Silver Collar & the Triple Wound Carbon Fiber Black Derby Walking Cane w/Collar, the former for everyday use & the latter for 'stepping out' at night. They both are as advertised in color & durability (though it is easy to scuff the finish on the carbon fiber model). They both look great & in the short time I have had them I have received many compliments. Considering how light the heft they are incredibly sturdy & support my current weight of 265 pounds without a problem.
Carefully read the section on how to measure your body for the correct height of your cane, this is important to get the fit just right.
I am very pleased with my canes- the look, the feel, the aforementioned durability, & the cost, and if the need arises to add more to my collection I will absolutely get them from Fashionable Canes.
Thanks guys!

Value
Shipping
Quality
Thumbnail of user martinw373
1 review
0 helpful votes
December 5th, 2021
Verified purchase

The Triple Wound Carbon Fiber Cane is the absolute best. I have over a dozen canes, and this is my favorite. It is so light weight and yet super strong and very sharp looking. I bought two this time because I had one lost/stolen.
I bought the Tourist Cane also- good quality and great value.

Tip for consumers:
If you buy a cane, order an extra cane tip at the same time, so you have it on hand

Products used:
I bought three canes and use all three

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashleec73
1 review
0 helpful votes
September 28th, 2022
Verified purchase

I purchased an acrylic cane in late August 2021 and it broke in half September 2022. I barely had it for one year and the handle broke completely off when I was far from home and unable to secure a replacement. For anyone like me who requires a cane to get from point A to point B, this can pose a dangerous situation.

I do not recommend this product!

The company refused to replace it or acknowledge the situation this put me in.

Service
Value
Shipping
Returns
Quality
Thumbnail of user samanthaw414
1 review
0 helpful votes
September 30th, 2021

Website was easy to use, and had a lot of great options. I got my cane surprisingly fast and the quality is amazing- way better than i expected. It folds very small and can fit in my purse, but is also extremely sturdy. 10/10 would buy again and recommend to others

Tip for consumers:
the normal canes are very sturdy, so if you are unsure about the support- you probably dont need the extra-sturdy canes bar unusual circumstance

Products used:
collapsible walking cane, t handle, black

Thumbnail of user barbarad806
7 reviews
6 helpful votes
January 9th, 2022

I ordered a cane for my mother from Fashionable Canes many years ago. She is gone now but I kept her cane and have used it myself after a surgery. It still looks great except the name plate has tarnished. I have an elderly friend who has started using a cane on a regular basis. She was using one her son had and no longer used but it was not adjustable and it was heavy. I decided to purchase a beautiful folding cane that can be adjusted to the correct height for her. I also purchased an ice-o-grip that can be attached so it won't slip on snow and ice. I looked on-line and found Fashionable Canes. Ordering was very easy and it arrived just a couple of days after I ordered it. I was very happy with my purchase and so is my friend. She now has a very pretty cane suitable for the lovely lady she is and it can be folded up for convenience when she's at a restaurant, etc. They have a huge selection to choose from for both men and women so your only problem will be deciding which one you like best!

Tip for consumers:
Foremost to me is the quality and then the price.

Products used:
A cane and an ice gripper

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlottew317
1 review
0 helpful votes
February 18th, 2022

The cane is beautiful. I ordered the hummingbirds. The extra tips I ordered were in the box. I forgot to mention excepting the offer of a free leather strap. So I called customer service and they were very nice and said the strap would be in the box. But it wasn't.

Tip for consumers:
No

Products used:
Hummingbird cane. The tips are for when needed.

Service
Value
Shipping
Quality
Thumbnail of user christopherm1653
1 review
0 helpful votes
August 28th, 2021

I am only 60 but due to health reasons have had to face the fact I have to use a cane. Was depressed and embarrassed by it. Then a friend said, you have to change your attitude and way of thinking. Let the cane become an accessory. You don't have to just use old ugly canes. Let the cane make a statement about who you are, So I did a Google search and ran across Fashionable Canes. It was like a kid in a candy store. I had no idea that such beautiful canes existed. I just bought my 2nd one. Their web site is easy to negotiate, ordering is simple and delivery is very fast. After each cane arrived I received an e-mail asking if the cane arrived on time and was I satisfied with the service. After I purchased my second cane they even sent me a Thank you note for being a return customer. As I said have bought 2 beautiful canes and have gotten so many compliments and quite frankly the canes have become a topic of conversation. Takes away from the fact I have to use one. I am a very satisfied customer and I can see me purchasing many more in the future. Already picked out a few. Will wait until finances allow. However; their prices are very reasonable.

Thumbnail of user locko69
1 review
0 helpful votes
April 20th, 2023

I lost my product because they shipped to the wrong country and in that country the product was illegal cane sword and I am left with the Debt 169 euros because customs in that UK not Ireland said the product was illegal in their country not my country, they proceed to say it's my fault how does that work. If I lived in China and sent package to Japan how does that work where is the sense. A firm run by idiocracy

Tip for consumers:
They don't give a s***

Products used:
Fantasy sword ,sword cane

Service
Value
Shipping
Returns
Quality
Thumbnail of user waynes578
1 review
0 helpful votes
September 27th, 2021

This is my third cane from Fashionable. Excellent company with many options and price points and fast shipping. I love the use of exotic woods combined with practical design.

Thumbnail of user kayh56
2 reviews
2 helpful votes
January 29th, 2018

I bought 3 canes. I received 2 canes. One was on backorder. Still waiting for the third cane that was ordered last October! Just canceled order. Why should it take 6 months to make a colored piece of pipe?

Thumbnail of user lindar1951
2 reviews
0 helpful votes
August 28th, 2021

I find this to be very useful and highly recommend it for its purpose. You certainly can not ask for better!

Thumbnail of user richd197
1 review
0 helpful votes
September 4th, 2020

I purchased 2 canes on 8/18/20 with a specified delivery date of 2 to 8 business days. It is now 17 days later. Every time I check the delivery status which indicates each day that I will receive the parcel either that day or the next. I live in Brooklyn NY, this parcel has been in Brooklyn 5 times already listed as out for delivery and then it gets shipped to Kearny NJ and so on. I called customer service their 1st response is it was shipped via USPS and went on to explain that the post officer has been defunded (bull$#*!) then when I inform them that the tracking number is a FedEx delivery they then say oh it was the weather. All excuses on help no walking sticks. Do you self a favor and avoid these people, there are plenty of other reliable sources to buy canes from. These guys are shysters and make excuses as they go along without offering and amicable form of resolve...

Thumbnail of user ronaldm311
1 review
0 helpful votes
December 3rd, 2019

I bought a zapcane to protect from mean dogs in the neighborhood. Just the snap, crackle & pop has been sufficient to keep them at bay. I bought one zapcane that quit working & it was quickly replaced. Apparently I had recharged too long, since the instructions at the time were unclear. I have now bought another zapcane at another location for the same reasons(can't take zapcanes on a plane). Carrying the cane gives me a great feeling of more safety in potentially dangerous situations. I am very satisfied with the product. Thanks for a great product.

Thumbnail of user marthap209
Martha P.
1 review
0 helpful votes
November 13th, 2019

Such an amazing selection of canes. Was looking for a backup walking stick for one that my husband loves. We found the exact one for a great price. Fortunately, it was a heavy duty one, because the packaging was very poor, but it arrived in perfect condition. Clearly they knew what they were doing!

Thumbnail of user deborahr410
3 reviews
0 helpful votes
December 14th, 2019

Thank you so much! I just love my new cane. It's even more beautiful than I thought it would be. Using your website made for ease of ordering and it came more quickly than I thought possible. I'm thrilled with my cane and the service you provide.

Thumbnail of user pauluss1
1 review
2 helpful votes
December 3rd, 2017

We had two orders, the first one was prompt, with good tracking. The second one took a while longer. The canes itself are awesome, good quality and beautiful made. We enjoyed them very much. We had some questions, so we had a chat and a phonecall. The people were very friedly and willing to help, wich they did! Chapeau! We will be back.

Tip for consumers:
Remember, if ordering from Canada you have to pay taxes and a hanling fee!

Service
Value
Shipping
Quality
Thumbnail of user eulam5
2 reviews
0 helpful votes
November 11th, 2019

I get lots of compliments on the design and the dogs on the cane--I like the four-footed attachment and it's easy to adjust.

Thumbnail of user janv80
1 review
0 helpful votes
November 20th, 2019

This is my second cane I have ordered from this company very satisfied with the quality of the cane and service provided by the sender

Thumbnail of user martinb138
1 review
0 helpful votes
September 27th, 2017

Fast and superb service. I am already looking at buying more beautiful fashionable canes for my collection. Can't say enough good things about this company and it's products.

Martin Blair - Edmonton AB Canada

Thumbnail of user dellm21
1 review
1 helpful vote
November 16th, 2017

Love it, very & so happy, trying to sort out which one I want next! Great range of ladies canes which are very hard to find.

Thumbnail of user rosst29
1 review
1 helpful vote
November 21st, 2017

Excellent service and an excellent variety from which to choose. Prompt delivery also.
The cane is sturdy and looks pretty smart.

Thumbnail of user susanw785
1 review
0 helpful votes
December 14th, 2019

The website was easy to order from and the item came quicker than anticipated. The quality of the cane was good and easy to adjust.

Thumbnail of user nellouiseb1
1 review
0 helpful votes
December 10th, 2019

My husband has several canes from Fashionable Canes. They are top notch. He is beyond happy with each of them. He dresses well and has a great fashion conscience. Thus he uses a number of different canes. Fashionable Canes provides that ability.

Thumbnail of user charlinec
1 review
1 helpful vote
November 12th, 2017

This is one satisfied customer! My cane is gloriously stylish and I get second looks and smiles of admiration when I walk pass people. I will highly recommend your company Fashionable Canes to friends, family and public. I ordered the Golden Day Pearlz w/Rhinestone Collar Gold Designer Adjustable Cane... I walk so easily and smoothly with my cane and it's the perfect custom size for me. I am am over the moon with happiness.
C. Cooper

Tip for consumers:
Always check your height measurement..you'll be glad you did.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cathyv21
1 review
1 helpful vote
November 30th, 2017

Bought this as a birthday gift for my husband and he loved it. Its strong and well built. He will get a lit of use from it.

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From the business

www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185

Company Representative

Thumbnail of user stephenc131
Stephen C.
Typically does not respond to reviews

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