FarfetchReviews 1,822

Website is easy to navigate. Large selection of merchandise (mostly signature). Delivery is quick and accurate. Merchandise arrives in pristine condition due to the care and quality of packaging.

I bought my off white shoes and the were meant to be leather but they are all made in cotton, i contacted the customer service and they told me
To return the shoes, i dont have time for send back the item as i have a pretty busy job so id like a partial refund

Quality products, incredible sales, great customer service, fast worldwide shipping! I can't wait to shop here again!

Overall good to good service and good staff! Certainly recommend service...

Good customer service and fast delivery! Great jog with keeping contact with delivery updates and overall affordable service!

Bought jimmy choo shoes.
1 black shoe is missing.
How to wear?
Paid for a pair only get 1 shoe?
Farstretched response not possible their mistake?
Buy at your own risk. Regretted to buy from them.

I order for Farfetch on 05/07 and recive my order 09/07, soo express delivery
They have soo proffesional customer service, they help me with size of the shoes SW. I recived shoes in original box with dusty bag and everything. I definetly recommend to buy from Farfetch because you will recive original items in orginal package Farfetch you have soo kind and proffesional customer service.
The shoes are perfect, perfect fit because i have really specific narow foot, soo beautifull, unique and comfort. I will order again from you because you are the best Buy from Farfetch because you will be soo delighted

Unfortunately, this time, the experience with FARFETCH was not extraordinary. The product came from Japan, not from Europe, I had to apply for an EORI code, and pay the customs tax in the amount of € 20, which from my point of view was not my duty.

Don't buy from this company. Refused to pay a legit refund because their courier lost a package. They picked up all 3 from my house and then only refunded two, saying that the courier doesn't remember taking the 3rd. Case closed. Won't take responsibility and refusing to release any details of the ‘investigation' and saying that unless I have surveillance footage that they side with the courier despite it being 100% untrue. Customer service admits that really they know it's their fault but won't return the money nonetheless. Total scammers. Outnet is a way better company all around with better products and amazing customer service.

This website is 100% dubious, I ordered an adidas slide which was delivered and started deteriorating within 2 days of usage, now it is even worst that the first set of slides I got myself in the store. This is obviously a dubious company that is peddling fake items, keep your money and never shop with them unless you want fake items

My my experience with the shipping company was poor, they lack and responsibility, they refused to deliver it to me at home and told me to meet up somewhere closer to the driver. I paid a lot of money for the heels The least thing I expect is having a professional shipping company to deliver it to me at my home. I don't need to keep on calling the shipping company so they allow it to happen rather than doing the job correctly. I am not pleased with my experience.

I am always amazed with Far Fetch ability to source for great items. The best part is their shipping used is always amazingly fast. I am one happy customer

Great site. User friendly. Easy to follow all steps or order. Fast shipping and great authentic product.

I shop with farfetch regularly. And I've NEVER Been disappointed. Their prices are fair and everything is fire. All the name brands can't go wrong. And never feel bad when anything goes out of stock because they will restock and notify you when they do. Keep it up guys I'll always be a loyal customer

I ordered a pair of Stella McCartney shoes. When the parcel arrived late, there were no shoes in it but two pairs of jeans. I sent them straight back. Farfetch say they have investigated and see no error in the transport of the parcel which was by DHL. They say they will not give me a refund (€395 plus €10 shipping) and are going to send the jeans - which I never ordered and don't want - back to me. Customer Service are useless - the worst I have come across.

I tried to purchase an item, but even after using four different payment methods, they cancelled it every time. This company is a fraud. Don't trust them!

FARFETCH is The only online shopping site I am 100% satisfied with. Thanks a lot all FARFETCH and DHL Cargo