FarfetchReviews 1,822
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Farfetch Reviews Summary
Farfetch has a rating of 2.2 stars from 1,822 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Farfetch most frequently mention customer service, credit card and wrong size. Farfetch ranks 254th among Designer Clothes sites.
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The slides are decent i feel as though if i pay over 100$ for slides it should feel and appear as such the logo on the slides is cheaply made you can see where the print didnt full cover the sides and they are very widely made at the top other than that they are cute
I bought Balenciaga Triple S from Farfetch and they processed my order really fast. I received it in 2-3 days. Super fast and the good packaging. My shoes box still keeps the shape and the shoes are perfect!
DO NOT PURCHASE FROM FARFETCH.COM
I LOST $1,600 and they refuse to return the money to me.
I purchased a $1,600 Off-White bag from the website directly on October 19. When I got the bag it came with a security tag on it so I decided to refund it. Farfetch provided me with a return PDF to print with a waybill number on it. I returned it November 9th. When I called to follow up with the refund 2 weeks later, they said it's lost in transit and told me to wait. Two weeks later they emailed and they said they followed all their steps so it was not their fault and decide to close the case and refuse the refund of $1,600. When she called DHL they said the waybill number was incorrect and said it was from Mexico to Mexico. So Farfetch messed up and refuse to fix the issue. It's taken them a ridiculous amount of time to figure things out and when they couldn't figure it out they decided to just sweep it under the rug and ignore what has happened completely. Do NOT purchase from them.
Bought a gucci belt, they sent it to me twice wrong size! I ordered it 85cm and sent it 100cm twice!
The only reason why I gave four stars was because in the picture the color of the cap looked a different nicer brighter red but when I received it, the color is burgundy not what I expected. But over all Good experience
Love my Dior eyewear, it was a smooth transaction and the shipping was unbelievable quick, very happy
Scammers! Never buy this store. I bought an article online through the web some valentines shoes and they arrived in Miami in another color. Proceed to return it as corresponds with the return label. No matter how many emails I sent and calls, they never responded. They never refunded my money. Even when I received an email that would refund me, they never did. They want to scam me and steal with US $ 850 I can't allow it. Submitted the claim to PAYPAL and they have more than 95 days that the claim is open and PAYPAL has not yet closed it because they continue and continue to wait for information from the store. He submitted all the tests. They are scammers who do not respond and take more than 180 days to make you a refund. SCAMMERS!
Great ring, perfect size and fantastic quality and design. I will buy other jewels from Emanuele Bicocchi!
Farfetch sent my package without any signature required. I did not receive the package and they still expect me to pay for the item I do not have. PLEASE DO NOT ORDER FROM HERE. Customer service is rude and they shout out you when it is their mistake. Why should I pay $600 for an item I never received. Also, when you ask to speak to a manager they ignore the request.
I placed an order for black and white Givenchy Sneakers and when they arrived red sneakers were sent instead. I contacted customer service to have them returned and purchase a new pair, and red sneakers were sent again! Poor quality control. Don't waste your time.
Great designer selection. Quick and easy shopping and super fast shipping! Highly recommended even though the item did not work out for me
Shopping with farfetch has been the worst shopping experience for me ever. They sent me faulty shoes. Then when I tell them, I don't receive good customer service and they send me through the regular return process. I had to buy a box and ship it back. I gave it to their courier and now they are saying they can't track it when I used their label. I would highly recommend not shopping here
Hello. I ordered it as surprise but it arrived me without box only as wrapped in paper. I am so disappointed!
Disappointed after receiving the goods. Button fell off. Unwanted thread everywhere on the garment. Workmanship is poor. Spending USD400 above for this vest is totally unacceptable. I never have this experience before when buying things in Farfetch.
Dear team, based on my last order The item which I received dose not match the picture, Which I'm quite disappointed about Which makes me hesitate to order from your website again
Item received very soon, only within 2 days and in excellent condition. Full and accurate tracking of order. Highly recommended
3 articles, 2 at the wrong size (I ordered size 42 I received size 38)
So absolutely no upside to order online if you have all the return job to do.
Next time I will go to the shop, trust is lost. Waste of time!
No packaging came with this item, only the shoe box directly inside the carrier brown bo. Was disappointed as this is for a present and I ll have to package the boots myself.
Fast shipping and very good packing, the bag received in very good condition, satisfactory experience, thank you!
Bought something during black Friday for 500 thought that I got good deal, one week later they doing the season sale and now it is 400. I asked for price adjustment because same item same size, they just said they can't do anything. But I can return item and buy again. What a bad options. I am not going to do return and wait 2 week for my money and buy again to save 100 dollar. Make me feel stupid to shop here, less than a week price drop 100 and I have to suck it up.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members