Fandango

We recently visited Applebee's in order to take advantage of the Top Gun movie ticket promotion. For every $25 spent, you would receive a movie ticket. We spent $58, therefore earning 2 tickets. I submitted necessary info and they claimed my receipt was missing info. I submitted a photo and they sent my info to another department for further verification. I kept emailing to find out status of my tickets. Never a response from their customer service until my email today, again asking. I'm now being told that the promotion is over and they don't have to honor my fulfillment. This is poor customer service any way you look at it.

I am stupid and have bought the wrong tickets multiple times. Each time they have refunded me completely even if it was 5 minutes before the movie was about to start. They always have my back and have supported me through my stupidity. Thank you for your service. I love you<3<3<3<3<3; 3; 3; 3

Jurassic Dominon came out in theatres and Carl Jr restraunt had a special If you buy primal meal you'll get free movie ticket to see Jurrassic Domion so my boyfriend and I bought into the deal and Fandango offered the tickets it was so easy to get the code to work the day we went to the theatre which landed on a QR code for the movie ticket person to scan. I've used Fandango in the past through thete tv app when I'd get promotions I'd use to rent movies. This is the first time I've bought tickets through Fandango and seems pretty fast and cool. This is one the best movie apps out there to buy movie tickets and rent and there is also a point system in there site to earn products like free movies or rentals, I use occasionally.

This app is always easy to use and reliable. I have even cancelled my tix because we changed the date and we received our money promptly.

It helps me pick out my movies quick and easy, some websites suck at sharing movie times and they are usually all sold out

My girlfriend and I booked tickets to see a movie, and ended up not going because her father had a stroke. I contacted customer service the next day and although I couldn't get my cash back I was issued a Fandango credit which means the money we used for this movie can be used to see the next one. Very thankful to the staff.

This is an example of a great service company. 30 minutes before my movie time they gave me a refund when one of my kids got sick.
By their rules they clearly didn't have to, but I asked and they had no problem.
I've always used them in the past and will always use them in the future.

I love Fandango! When mobile ticketing is available, no waiting in line! Love using the gift cards for purchases and giving them to friends.

I accidentally bought tickets to the wrong movie theater and Customer service gave me a refund right away even though it says they are not required to give you one! Customer service was great.

Today 11/30/2014 around 3:40 pm I wanted to cancel my tickets for movie I wanted to take my 7 year old to go see around 6:15. I spoke to a wonderful women name Daniela over the phone and told her I wanted to cancel it she was super nice and understanding so she said she could cancel the tickets. But at the moment my parents interrupted and said they will pay the tickets since my 7 year old is treated like a princess and apparently they think I was the bad guy for correcting my 7 year old. So I told Daniela sorry for the yelling in the background and told her that I wasn't canceling. She understood my situation, and her Customer service was outstanding, so if anyone wants to have a great customer satisfication ask for Daniela in Fandango. Thank you and god bless you Daniela.

I've never had trouble with Fandango.com. Once I bought a ticket for the wrong theater and they issued me a refund directly to my account.

Just saw Avatar and skipped the crazy line scene using fandango. I never knew it was so easy to buy tickets before going to the movies. Bad news is the extra fee they charge you, but well worth it as I hate lines. One bad part of fandango is they don't have every theater around and I noticed some of the smaller theaters do not use it.

I have never used the fandango website but the iPhone app rocks. The only thing you need to be aware of is that you can't print out the tickets so you need to make sure you have the credit card you used to buy the tickets if you do it far in advance.

No Waiting In LIne - Fandango is the best invention EVER. I love how I can purchase tix online and when I arrive at the theatre, head straight towards the kiosks (pass the long lines) to get my tickets printed. Awesome! =)