Family Gifts Co.Reviews 2,109

My daughter in laws were blown away. Many tears of happiness. Good quality and clarity.

I ordered 4 canvases in nov. Received 3 in a timely manner. 4th one was a large one never came so i called they said they would talk to production felt like they did not believe me. I ordered 2 more early dec. Said i would get in time for xmas. They put a message on their website saying all orders before dec 8th would be 2 day shipping. They stopped taking calls. I received large canvas from nov order on dec 23rd. 2 other two were supposedly shipped dec 21st i got on dec 28th. They were for my husbands boss and coworker. I will not be using this company again.

Great quality, I was impressed with the packaging for shipping. Great communication

This is a Christmas present for my daughter, I am so excited to see it! UPDATE... She LOVED it! It was the PERFECT Christmas gift! Thank you very much!

Easy process, delivery was delayed due to lost package.

Initial order was lost in shipping they replace my order and was delivered on time and they had fantastic customer service

I was very happy with my purchase! It came fairly quickly for a personalized product and was extremely high quality!

Ordered it in plenty of time but had delivery issues. I was impressed and satisfied with how they handled it. They were preemptive in sending out email to let me know what happened. And very apologetic. Ended up getting picture day after Christmas which was fine.

Outside of the inability to track my order I got what I paid for and plan to purchase more in the future. The overall product was better then I thought it would be and my wife loved it. I would hope they fix the support issues no one should have to chase their order and you should be reaching out to customers instead of the other way around. All in all I was pleased with my experience thank you.

Order three canvas for my three children. They all loved them.

Got it much later then i thought i would, 2 days before christmas, now i have to send it to where its going, because you refused to send to a p. O. box, which i will be doing... plus it was torn on 1 side of package from fed-ex lucky did not hurt the picture though.

Received updates snd products in a timely manner. High quality products. Was given proof to review for accuracy prior to the production.

Hopefully the shipping delay was just the pandemic/Christmas

Great experience - easy and customer service was very fast

It came out really beautiful! I didn't however see the customization for different backgrounds while setting it up to order. The delivery time was very long and yes I do know it had to be drawn up and customized but it took about a week to find out it was being confirmed. Then another to make it. Then took almost another 2 weeks to get here. Other than the delivery wait it was amazing and highly recommend it for an heartwarming gift!

It was easy to pick what you wanted. They did a quick job and sent me an email with the look of the product to ensure I was happy! I was and would recommend them to everyone!

My canvas was amazing! The pictures do it no justice! It's so much more beautiful in person.

You guys lost my order between production and shipping. You guys imeditly reached out to me letting me know that you were making a new order and would try your best to get it to me by Christmas.

I received it about a week early and it was for my girlfriends birthday on the 24th.

I've been with Shari for six years and I've never seen her cry until she opened her gift with her and her two kids on it.

I was a business owner for over 25 years and truly understand that as good as you are, you will always be dealing with hiccups like this.

The way a company handles the hiccups will tell you it they are a great company. And I have to say that the way you handled this that you guys are rockstars.

Thanks again for the awesome customer service.

With delivery & overall picture and frame! Worth every cent. So beautiful I bought lights to highlight the picture hanging over my fireplace.

If you are even considering this as a gift, just get it. It's that good. Get the frame also. Really makes it complete.