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Family Gifts Co. Reviews Summary
The company has garnered mixed feedback, with some customers praising the quality of products and the responsiveness to issues like damaged items. However, a significant number of reviews highlight persistent problems with shipping delays, unfulfilled promises regarding delivery times, and poor customer service, including a lack of communication and support. Many customers express frustration over automated responses and unresolved inquiries. Overall, while the company demonstrates potential through product quality and occasional effective service recovery, its reputation is marred by systemic issues in order fulfillment and customer support that need urgent attention.
This summary is generated by AI, based on text from customer reviews
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I feel a bit uncomfortable ordering a canvas without seeing a preview. But I've been assured by customer service that i will recieve an email with a proof to approve, before my canvas is made & shipped.
Yes we did go back and forth a few times to figure out the best arrangement. We Love the final result!
I feel a bit uncomfortable ordering a canvas without seeing a preview. But I've been assured by customer service that i will recieve an email with a proof to approve, before my canvas is made & shipped.
Excellent customer service & products were fantastic & exactly what i wanted!
Postal Service lost one of items but they made sure to replace & sent out new one in a timely manner, would definitely order from them again in the future.
It was very easy to navigate the site. The merchandise is worth the price and my delivery was on time!
I bought it as a gift for my sister she loved it so much it drove her to tears!
I love everything about my experience with family gifts co. Definitely will be ordering from there site again.
I ordered 3 of these and I love them all. Hopefully my family will also
Really happy with this purchase! I gave a large print to my significant other for Valentines and he loved it.
The canvass was just as pictured when I placed my order. The turnaround time was GREAT. I received it in less than a week after I placed my order. I would highly recommend this company.
Product was delayed- however the company made it right by giving me a gift card
Loved both items I ordered!
Everyone who sees this hanging on the wall comments how "cool" it is. I was very pleased when it arrived and if you're on the fence, go for it.
The sign was easy to design, the website was easy to navigate. The shipping was fast and the packaging was protective. The quality of the canvas was excellent. Everyone that has seen the sign was impressed and loved it. I would definitely purchase again.
Thanks so much for the best canvas. Very good quality we love it
This was a gift to my sister and her family. What a big hit this was. Very easy to order and great customer service.
Beautiful portrait, Quick deliver and item was just as described,
I ordered canvas for my family room and it did not disappoint, ut is gorgeous and the quality is good. I've gotten many compliments.
Fast shipping, beautiful product. Love this hanging on my wall!
Everything was what I expected. It was package right, and the wife was very satisfied!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members