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Falinas

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Spain
1 review
0 helpful votes
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Hair dye
December 8, 2020

Easy to use reasonably priced postage and reasonably priced product very happy so far...

Date of experience: December 7, 2020
Germany
1 review
1 helpful vote
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Worst cheating company
February 28, 2021

Deducts monthly payments from your credit card claiming membership sign up. THIS IS FRAUD of the finest kind!

Date of experience: February 28, 2021
Falinas I. Falinas Rep
10 months ago

Dear Enrico J.,

We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.

To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.

We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.

Sincerely,
Falinas

Italy
1 review
0 helpful votes
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Sto chiedendo da giorni di essere rimborsata (71,54€) perché il prodotto richiesto non è mai stato spedito, ma trovano mille scuse! I soldi li hanno sottratti subito dal mio conto, ma è dal 3 dicembre che li sto contattando e inventano di tutto: dal numero civico mancante al magazzino che deve dare conferma della spedizione. Sono dei truffatori, non vi fidate! Li segnalerò ovunque e non mancherà una bella denuncia!

Date of experience: December 27, 2020
Falinas I. Falinas Rep
10 months ago

Dear Annarita D.,

We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.

To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.

We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.

Sincerely,
Falinas

Spain
1 review
0 helpful votes
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¡¡ATENCION: ESTAFA!
December 1, 2020

¡MUCHO CUIDADO! No explican claramente su sistema de compra. Te seducen con una oferta VIP, pero al hacer la compra, desconoces que desde ese momento has aceptado sin saberlo que te van a cargar una cuota quincenal de 24,95€. Hice una pequeña compra en agosto, y me han pasado 6 cuotas sin que nadie me avisase de ello. Son unos sinvergüenzas!
Por lo que veo, siempre responden que te pongas en contacto con ellos para solucionarlo, pero no sirve para nada, te dicen que la culpa es tuya por no haber leído la letra pequeña y NO te devuelven las cuotas cobradas de forma engañosa. Además esos créditos caducan al de 90 días, por lo que si no haces ninguna compra, perderás el dinero.

Date of experience: December 1, 2020
Falinas I. Falinas Rep
10 months ago

Dear Maria M.,

We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.

To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.

We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.

Sincerely,
Falinas

France
1 review
0 helpful votes
Follow Christian F.
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Pour l'instant tout me semble très bien...
Le site est bien "agencé", Il y a un grand choix d'articles et les frais de port ne sont pas excessifs!
J'attends donc de recevoir ma commande et je reviendrai sur cet avis si il y a un problème...

Date of experience: December 3, 2020
Spain
2 reviews
0 helpful votes
Follow JAVIER V.
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Recomiendo no comprar nada en esta web por varios motivos:
/ Cuando no eres socio ofrecen precios muy ventajosos para captar clientes.
/ Cuando haces la primera compra, automaticamente te conviertes en miembro pagando 24,95 euros mensuales. Y en ese momento todo cambia: misteriosamente los precios se incrementan y los gastos de envío se disparan de forma escandalosa.
/ Mienten cuando dicen que tienen los precios más ventajosos. Totalmente mentira, los precios están inflados para que parezca que hacen un descuento.
NO COMPRES NADA AQUI,

Como puedes comprobar el precio es carísimo JAMAS COSTÓ 284 EUROS EL ENVASE DE 100 ML
CARADURAS
Date of experience: December 3, 2020
Falinas I. Falinas Rep
10 months ago

Dear JAVIER V.,

We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.

To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.

We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.

Sincerely,
Falinas

Spain
1 review
0 helpful votes
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Fraude estafa
November 19, 2020

Falinas es claramente una web de estafa y fraude. Captan al potencial cliente con una oferta de precio muy bajo para un producto y luego cobran 25 euros mensuales compres o no compres. Es una especie de estafa piramidal.

Date of experience: November 19, 2020
Falinas I. Falinas Rep
10 months ago

Dear Manuel F.,

We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.

To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.

We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.

Sincerely,
Falinas

France
1 review
0 helpful votes
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ARGAN OIL
December 8, 2020

J'ai hâte de recevoir mes flacons. J'avais déjà acheté cette marque chez PRIMARK et c'était super! C'est très fluide et pas du tout collant. Je recommande vivement

Date of experience: December 7, 2020
Portugal
1 review
0 helpful votes
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Site Fraudulento
January 25, 2022

Comprei um rímel neste site, após a compra de 4,29€, obrigaram-me a pagar 4,95€ para sair, retiraram o dinheiro sem autorização, sem em momento algum me informarem que tinha de pagar para sair, sendo que não tinham passado 14 dias, no próprio dia de adesão cobram esse valor para sair. Recebi o rímel em casa, completamente seco, já aberto, sem estar lacrado, não dá para utilizar, reclamei, enviaram o dinheiro para a conta falinas para gastar no site, o que que sucede é que os portes de envio são extremamente caros, 12€ apenas de envio, deviam devolver o dinheiro no método de pagamento original.
NÃO RECOMENDO A NINGUÉM ESTE SITE, É FRAUDULENTO.

Date of experience: January 25, 2022
Falinas I. Falinas Rep
10 months ago

Dear Sara N.,

We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.

To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.

We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.

Sincerely,
Falinas

GB
1 review
0 helpful votes
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Me robaram
November 29, 2022

Hecho una compra en 06.11.2022, de 3 Sesderma - SESKAVEL GROWTH loción capilar anticaída 200 ml, me han costado 46,38€, nunca lo recebi, el 09.11.2022 me han cobrado 47,00€ y el 23.11.2022 me han cobrado más 47,00€, al total me han cobrado 140,38, no recibido mi pedido y no hay un teléfono en España para que posan me ayudar, sólo hay un número de Inglaterra, pero yo no hablo inglés, yo quiero mi dinero de vuelta, pues no recibido ningún producto y aún sigue cogiendo mi dinero en cuenta, sólo quiero mi dinero y la cancelación de la inscripción que están me cobrando, quiero mis 140,38 de vuelta!
Yo envié una mensaje a Falinas en 14.11.2022 hablando que aún no tenía recibido y que me ibas de la dirección que puesto en 16.11.2022, vosotros me han dicho que iban me enviar y que iba llegar a tiempo, nunca lo recibí, me cobran 47€ a cada 14 días, sendo que no solicité que cobren ése valor de mi cuenta, estoy sin los productos comprados y sin 140,38 en mi cuenta, sólo quiero mi dinero de vuelta, sólo eso, nada más!
Estoy sin trabajo y de tanto estrés Me estoy quedando calvo, quería comprar los productos con la esperanza de que solucionara mi problema, pero estoy sin los productos y sin mi dinero!
Ya he enviado varios correos a Falinas y solo dicen que no me pueden devolver el dinero, incluso hablaron de la posibilidad de devolver solo la mitad de lo que retiran de mi cuenta el 23.11, que es mitad do que cogerán en 23.11.
Dije que voy a buscar a un conocido mío que es abogado, y que compartiré en todas las redes sociales, pero ni siquiera tienen redes sociales, saben que no son bien vistos y solo engañan a la gente, por eso le tienen miedo a los comentarios!
Solo quiero que me devuelvan mi dinero, quiero mis 140,38€, porque no me llegaron los productos y aun así la empresa Falinas me robó otros 94,00€, esto es absurdo!
¡Esta empresa no puede seguir así, impune, engañando y robando a la gente!
Pido que por favor devuelvan mi dinero, estoy desempleado, calvo y deprimido, ¡no quiero aprovecharme de la gente honesta!

+1
Date of experience: November 29, 2022
Falinas I. Falinas Rep
10 months ago

Dear Diana Fatima D.,

We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.

To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.

We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.

Sincerely,
Falinas

France
1 review
0 helpful votes
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Bon site
December 8, 2020

Achat de plusieurs parfums
Bien reçu le délais de livraison est un peu long 21jours
Conditionnement ok

Date of experience: December 7, 2020
France
1 review
0 helpful votes
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Pure oplichting
July 18, 2022

Pure oplichting, erg dom van me dat ik er ben ingetuind maar slimme misleiding, ik had eerst de revieuws moeten lezen

Date of experience: July 18, 2022
Falinas I. Falinas Rep
10 months ago

Dear Mouna P.,

We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.

To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.

We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.

Sincerely,
Falinas

Spain
1 review
0 helpful votes
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GRAN DESCUBRIMIENTO
December 4, 2020

Hoy He descuvierto esta página y me ha encantado porque tiene una gran variedad de articulos y muy buenos precios

Date of experience: December 3, 2020
France
1 review
0 helpful votes
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Pour Noel
December 8, 2020

Site simple et clair service client à l'écoute et réactif j 'espère que le délai de livraison sera respecté

Date of experience: December 7, 2020
Netherlands
1 review
0 helpful votes
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Snelle bestelling
December 6, 2020

Net mijn eerste bestelling geplaatst en dat ging erg makkelijk en snel. Hopen op een goede levering.

Date of experience: December 6, 2020
France
1 review
0 helpful votes
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Automatic subscription: 24,95€/month!

Ce site est une arnaque avec abonnement caché, là je galère pour me faire rembourser, grrrrr!

Date of experience: September 3, 2020
Falinas I. Falinas Rep
10 months ago

Dear DUFF J.,

We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.

To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.

We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.

Sincerely,
Falinas

Portugal
1 review
0 helpful votes
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I Love Falinas
December 4, 2020

Adoro a Falinas.
Site com produtos de qualidade a um preço sempre fantástico.

As encomendas chegam sempre intactas.
Recomendo.

Date of experience: December 4, 2020
France
1 review
0 helpful votes
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Criticas
December 8, 2020

O preço foi o mais baixo que encontrei nas minhas pesquisas, adorei, cobriu todo o mercado.
Muito obrigado!

Date of experience: December 7, 2020
Belgium
1 review
0 helpful votes
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Net besteld
December 6, 2020

Ik heb net mijn bestelling geplaatst, nu is het wachten op het pakje. Hopelijk wordt het snel geleverd.

Date of experience: December 6, 2020
Finland
1 review
0 helpful votes
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Loistava
December 4, 2020

Paras kauppa mitä olen löytänyt laadukkaat tuotteet erittäin edulliseen hintaan ja saa vielä pisteitä

Date of experience: December 3, 2020

Overview

Falinas has a rating of 1.8 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Falinas most frequently mention credit card, vip membership and bank account. Falinas ranks 235th among Designer Clothes sites.

service
51
value
50
shipping
48
returns
43
quality
43