Stole 814 Euros from me (see attached Police Report). If you've been robbed like me, please report them using the follow methods to take them offline.
Sites to Report Malicious URLs:
• Google SafeBrowsing: https://safebrowsing.google.com/safebrowsing/report_phish/?hl=en
• Microsoft: www.microsoft.com/en-us/wdsi/support/report-unsafe-site
• Fortiguard: https://www.fortiguard.com/webfilter
• BrightCloud: https://www.brightcloud.com/tools/url...
• CRDF: https://threatcenter.crdf.fr/submit_u...
• Netcraft: https://report.netcraft.com/report
• Palo Alto Networks: https://urlfiltering.paloaltonetworks...
• ESET: https://phishing.eset.com/en-us/report
• Trend Micro: https://global.sitesafety.trendmicro...
• BitDefender: https://www.bitdefender.com/consumer/...
• McAfee: https://sitelookup.mcafee.com/
• Forcepoint: https://csi.forcepoint.com/
• Symantec: https://sitereview.symantec.com/#/
• Spam404: https://www.spam404.com/report.html
• Kaspersky: https://opentip.kaspersky.com/
• Cisco Talos: https://talosintelligence.com/reputat...
URLs that Falinas steals under:
Falinas.com
Falinas.es
Falinas.fr
Falinas.eu
Falinas-home.com (already flagged)
They automatically enroll you into their VIP membership of 24.95 euros per month when you order anything. Don't never use this website.
Dear jules r.,
We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.
To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.
We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.
Sincerely,
Falinas
Yet to receive my items. Prices are very competitive so I hope the quality and delivery match the great price.
Fraud Fraud Fraud
Falinas will take your money in a very legit way, firstly when you order any product and make that payment, you will receive a product confirmation on your email and in a weeks time you will be charged minimum of 37 euro, when you ask Falinas, why would you charge me this outrageous amount, they say its because of membership fees when you make the first order, then you ask 'ah OK so where is my order? Falinas fraud reply oh there is some error we cannot see your order which we charged but now we have charged 37 euro as a topup so you can make more purchases, so we can charge again as a VIP member or you can check our rules but it shows 9 euro as a monthly fees, so why would you charge 37 euro... Where is my order? If I did not order you in the first place, how can I have become your member, so why did you charge me? Hmmmm. No reply yet.
Guys this is a genuine problem of internet fraud, the moment you make purchase, it will swap automatically charge you for each month, no cancelation is done. They stole 48 euro from me...
Now I have to order a new card from my bank. Is someone there to take action against them? This company is real dogie, it's surely not from Denmark... Please save your self.
Dear Sahill S.,
We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.
To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.
We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.
Sincerely,
Falinas
The accesibility of the site is very good and the purchase process very simple.
Now it's time to wait for the shippment and delivery of the items to know if it was definetly a good option.
If I could give this company a MINUS 100 I would! HORRIBLE COMPANY! And I've now lost my faith in TrustPilot... there's NO WAY reviews could be positive on this sham of a company! All of a sudden, I noticed money being taken out of my account; I didn't know who it was so I contacted my bank... they said there was money taken out for THREE consecutive months and each time they used a 'different name'! When I contacted them to say that I would NEVER EVER consent to a 'membership' since prices are CHEAPER even in retail stores, they said well you did agree to it. I said then it must have been the fine print that no one reads and sure enough! That's what it was! This company misleads you when you make a purchase they then sign you up for a membership without making it clear and take monthly installments from your account without your permission. I wrote to say I did not ask to subscribe nor did I authorise £24.90 to be taken monthly but they did not refund my money. This is fraudulent, Next thing is they refused to refund my money, so I had to order over €100 worth of products that I don't want and now it's going on 5 weeks and still haven't seen my product! DON'T FALL FOR THIS SCAM!
Dear Nancy` B.,
We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.
To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.
We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.
Sincerely,
Falinas
They are thieves. Stay away from ordering anything on this website! They will automatically deduct 37euro every two weeks off your credit card!
Dear Disappointed C.,
We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.
To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.
We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.
Sincerely,
Falinas
I been shopping for a long time, and this company came up Sofar so good very good on price thank you
I love this page, always get my stuffs On time with good prices. Im from Spain and is my fave site for online shopping for my Hair products
Really helpful customer services and cheap products and fair delivery charges m. Will really do you good to shop with this company.
Thanks
Gopi
Falinas.com runs a fraudulent membership scheme, in which customer, ticking "Go to safe payment" box in the check-out process commits to paying 47 euros biweekly. The funds are valid for 30 days from the transfer day and are non-refundable. There is no request for authorisation of any of the payments, the only confirmation by email informing the customer of a "top-up" of 47 credits, easily dismissed as a marketing mail (as was my case). Most clients are caught out through small purchases, of 20 euroes or less, when they are less likely to be vigilant about the small print.
The T&Cs are send to email after the purchase was made, require clicking on a link and have the small print format, with many clauses, amongst which the membership conditions are hidden.
None of the funds are available for withdrawal.
Cancellation of membership comes with either 30 days cooling period (when you can opt out of one off payment, if you forget to do it again after 2 weeks another one will be taken out), or you have to pay 6.95 for cancellation. In my case there was an attempt made to take 6.95 out despite me choosing the cool off period option.
This company makes fortune by stealing from the customers. I have no intention of using my credits on their products, but, from what I see in other reviews, if you wanted to do that (it feels like less of a waste, doesn't it) you are unlikely to receive any of the products anyway. Cancellation without refunds, lack of product and fake delivery proofs are mentioned by others.
My advise is - if you fell victim of this (I don't want to think of thousands of less internet savvy victims of this scam), inform your bank straight away and proceed with fraud accusation. Bombard Falinas with emails demanding your account status from the opening day (I still haven't seen mine) and full refund of all costs. For us it is nearly 400 euros at this point. It is a significant amount of money.
Make complaints to every authority you can think of. I have seen Danish police dept mentioned, as well as ECC local to your country.
Ideally they would be shut down, but they have been getting away with it for so long already, it's hard to think they will. Would be good to get media on it.
I would like to know how much they have stolen so far.
Good luck and good fight. Don't give up.
Dear Daria P.,
We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.
To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.
We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.
Sincerely,
Falinas
It is real, prices are good and the goods are original ، I have booked more than one thing and they arrive quickly and I am very happy with them.
This website charges you without your consent. Be very careful they will charge you monthly for a susbscription you have never agreed on
Dear Christopher F.,
We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.
To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.
We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.
Sincerely,
Falinas
Very good chat-support!
The delirery time was honestly communicated and another solution was found together.
Congrats!
This is a total scam masquerading as being helpful. Do not use this company- they steal your money by charging you £24.50 every month without you knowing.
DO NOT GO NEAR THIS COMPANY
Dear Carol E.,
We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.
To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.
We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.
Sincerely,
Falinas
Do not buy anything from this company, they are taking 24.95 euro from my account without my permission. SCAM!
Dear Jane g.,
We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.
To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.
We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.
Sincerely,
Falinas
Easy as possible and to pay very good online shopping. Thank you very much can't wait to shop again!
Waited for my order for more than a week. No email about shipping, no email explaining why it wasnt shipped.
Dear Darja E.,
We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.
To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.
We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.
Sincerely,
Falinas
This site has so many deals i love it. So far so good i havent had any problems yet. Love all there products
Overview
Falinas has a rating of 1.8 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Falinas most frequently mention credit card, vip membership and bank account. Falinas ranks 235th among Designer Clothes sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ted B.,
We are deeply sorry to learn about the inconvenience you experienced with our service. Your satisfaction is our top priority, and we regret that we did not meet your expectations.
To help us resolve the issue swiftly, we kindly ask you to provide us with the email address you used to subscribe to our website or your phone number. This information will enable our team to locate your account and reach out to you directly to address your concerns.
We appreciate your understanding and patience as we work to resolve this matter. Thank you for giving us the opportunity to make things right.
Sincerely,
Falinas