From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
My nine year old looks trendy and not too grown. She is a big fan of leggings and these leggings sales cant be beat or be any cuter.
Shes outgrown it. It was okay while it lasted
Some of the clothes run small and the quality is
Not like dept store
Hello Veronica,
We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.
Best,
Sherry
Ever since I found FabKids, I have been very happy with their clothes and their customer service. The clothes last my daughter a long time without getting holes or fading. My daughter is always happy with her choices and loves all her clothes. She tells all her friends and I tell their mothers.
Hello Kathi,
Glad to know that you and your daughter like the styles! We always want to create unique designs for our valued members like you!
XO,
Sherry
Great site great prices great customer service awesome shipping great selection love the customer reviews especially like the fit area where it shows the percentage of fitment for clothes
Hello Wendy,
We are happy to know that you are satisfied with your purchase and everything fits well. Have a fabulous day!
XO,
Sherry
Very happy with quality of materials. Clothes fit well, and washed well, and Olivia liked them. Most of the clothes fit well, Olivia is in between sizes, so it is hard to fit her.
Hello Mary,
We are happy to know that you are satisfied with your purchase and everything fits well. Have a fabulous day!
Best,
Sherry
FabKids always delivers quickly, however this order was delayed due to popular item purchased. They sent me and email to notify me of this and the order arrived a 3 days later. Thankfully I didn't need the items for a gift so was not a problem at all. Their customer service is top notch!
Hello Natalea,
Thank you for giving FabKids a positive feedback! We are happy to know that your package arrived safely. Enjoy your purchase!
Best,
Sherry
I have been shopping FabKids for my daughter for the last 3-4 years now. I love the pricing, the quality and the fact that my daughter always has a unique look.
Hello Stephanie,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XO,
Sherry
The only problems I have encountered are sizing and closing my account. The sizes are not true to other brands.
Hello Lori,
We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
I love FabKids and so does my daughter. The Leggings, sweaters, shoes and outfits are well made and look amazing.
Hello Loretta,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
Best,
Sherry
The cloths offered are beautiful and made of highest quality! My daughter gets so excited when an order gets to the house! Even if I need to skip a month or need a different size. Everyone is so wonderful, helpful and courteous! And exchanges are easy! Never had such a great experience ANY other place!
Hello Karen,
Wow! Thank you so much for an awesome feedback! We are happy to know that you love our products and services! Have a fabulous day!
XO,
Sherry
My granddaughter who is 4 loves to go on the website and pick out her own clothes. She loves the colors and patterns, she knows how to get to the website on her own.
Hello Marci,
Glad to know that you like the styles! We always want to create unique designs for our valued customers like you!
XO,
Sherry
My grand children like the outfits I get them although most of the time they run smaller then actually true to size. But I enjoy being able to allow them to pick out what I know they will wear.
Hello Patty,
We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
I came across a few promotions for the same thing. Buy two pairs of shoes for $9.95. So I set up an account and picked my two shoes. Upon check out the deal was not applied, although they did give me VIP prices and checked the VIP box with purchase which gave me $10 off this first purchase. I still wanted what they advertised, so before putting in my credit card information I called customer care. At first the person seemed nice and accomidating. It didn't take long to see how they played and I was transferred to a "supervisor" I suspect it was the same person. They offed me the two pair for 9.95 but was also informed but making this purchase I was committing to the VIP program which charged my card $28 something cents each month. I said no thank you. Grateful I was informed of the additional charges they had planned to get me for before I gave additional info. Deffinately a business about draining money out of their customers slowly. Dirty business I think, wouldn't want to associate myself with that.
Hello Yona,
We are very sorry to hear that you are not happy with the service we provided. Please Allow us to contact you within 24-48 hours to make things right.
Best,
Sherry
I just love this site to get the most fashionable shoes at an affordable price. A mom win and kids are happy too. Plus they make the best accessory to any outfit. You can't go wrong!
Hello Paige,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XoXo,
Sherry
The problems we have experienced are mostly with the selection. When we find something my daughter likes, it is usually sold out in her size. The same with the reward merchandise. Its usually old mostly sold out items that were probably left overs from clearance. The sizes seem to run small so larger sizes can be hard to find. The shoes also run very small. I also have a problem with club stores who offer great deals to join but those deals arent available to those that are already members. While it can be fun to pick out clothes with my daughter, most of them arent anything special in price, quality or design and can be found elsewhere at a cheaper price and in a wide variety of sizes.
Hello Drucilla,
We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
Love the variety of looks Fabkids has -- always something new to try. My kids don't look like everyone else at school and that is a great thing.
Test Again
My 5 year old granddaughter ADORES her new pink velvet combat boots. They are so versatile. They look great with dresses or pants.
Hello Dawn!
So cute that your granddaughter likes her boots! Thank you for choosing FabKids.
Have a great day!
Sherry
I love purchasing clothes, as my daughter (8) loves wearing them. Such different and unique styles for her to choose from, as well as the clothes being comfortable.
Hello Nicole,
Glad to know that you like the styles! We always want to create unique designs for our valued customers like you.
Many thanks.
Sherry
I've been satisfied customer for several years. With 5 grandchildren, I've always find something cute and fashionable. The sizing is always perfect, the quality is fantastic and the selection is wonderful.
Hello Amelia,
Your grandchildren must be proud to have you! We are happy to know that everything fits perfectly and that you like the items you bought.
Have a fabulous day!
Sherry
I love Fabkids! It's inexpensive. My daughter and I shop together on the sofa in our pajamas! The clothes are wonderful quality. The styles are in fashion and comfortable!
Hello Kristen,
Thank you for giving FabKids a positive feedback! We are happy to know that you are satisfied with your purchase.
Have a fabulous day!
Sherry
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Benita,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XoXo,
Sherry