Overview
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
I love just fab kids! The clothes are adorable, great prices my daughter loves when she gets her package in the mail.
I had to exchange shoes for a smaller size and the customer service was amazing. They made everything very simple and quick!
Helllo Anne,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
My girls loved their new pair of shoes. Packages were on time, and the exchanging process was easy. Great product and service
Hello Keren,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
The shoes have good qualities however not all that I ordered got delivered. Some of the items are still yet to arrive.
Hello Maryam,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My delivery date kept changing and I have pairs thats still saying processing. No update and it's been over three weeks now.
Hello Antione,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
My experience with FabKids has been wonderful their deliveries are always in time and the quality of their products lasts for years.
Hello Damyria,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Quality clothes for boys and girls it's a one stop shop site. They have great sales. Quick shipping. One of my favorites.
Hello Paula,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I got my baby girl seven pairs of shoes for a very affordable price …. I will be ordering more soon thanks Fabkids
Hello Shanoura,
Thanks a lot for the positive feedback about your merchandise and the price! Our members' satisfaction is our utmost priority, and we appreciate your trust here in FabKids. Happy shopping!
Best,
Bonnie
They were on time. And well put together. They look like would last. Looking for any new buys that may come along.
Hello Awilda,
Thank you for the amazing feedback about our merchandise and delivery. We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience!
Best,
Bonnie
I called representative, and she was very helpful and placed my order for me. Finally had a problem to do this myself.
Hello Lila,
We appreciate the feedback you shared regarding your experience in placing an order. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
My daughter loves the boots I got her. They fit true to size and are so soft. Perfect for the cooler weather.
Hello Crystal,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
First estimated delivery date 2/14 now 2/23 after originally being told 3 day delivery time we have yet to receive the package
Great prices my children love everything I buy off this site well worth it and they have great deals all the time
Hello April,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
Loved it all, fit perfectly no complaints at all. An I got a deal on the entire purchase. Definitely be shopping again
Hello Jessica,
Thank you for your feedback! We are always inspired by giving you high-quality products at affordable prices. Hope to hear more from you in the future!
Best,
Mary
Very pleased with clothes. Received all that was ordered. Grandson is very happy about new shirts and pants. Everything fitted just right.
Hello Maggie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
All three pairs of boots fit perfectly. My daughter is so happy with this purchase she is already asking about clothes now.
Hello Tamara,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I always order from fab kids for my daughter because they have great deals and their clothes and shoes are just adorable
Hello Alannah,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My daughter loves the leggings. I just wish they were a little thicker material, since we live in a colder region.
Hello Deanne,
Thanks a lot for the shout out! FabKids promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
Easy to navigate site. So many outfit ideas. Good quality clothing for children. Equally amount of clothes for boys & girls
Hello Karina,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dana,
Wow! This is awesome to hear from you that are loving your purchase and our stylish products. Thank you for taking the time to write a review!
XO,
Ivy