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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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I have not received the product yet as of 3/3/25 so I can't really review anything.
Ordered in March 10. It's been sitting in Massachusetts since March 17. Supposed to be coming to Illinois. Made a complaint n was told had to wait a few days longer.
Muy buena calidad y muy buenos precios que ayudan a la familia
The shoes are to big and it's so hard just to try and exchange them. I have to drive all the way across town to just drop them off at a certain location.
I recently ordered 4 pair of shoes for my daughter. She's only been wearing them a couple times a week and the insole is already coming out. The shoes are cute but the quality leaves a little to be desired
Always find the cutest kids stuff. These kitty boots are so adorable my daughter and I love them!
Fabkids is a subscription service that requires you to log in to your account within the first 5 day of the month and skip the skip the month. Or pay the subscription fee. Obviously the business model hinges on people forgetting to skip and collecting their fee. After you pay a 50$ subscription you are granted the privilege of being able to shop with '1 member credit". You can buy an item or bundle of items for 1 credit. Be careful to check the price of the items. Because usually you can just pay the regular price and it would cost you less then 50.
And to top it all off the credits expire.
Fast delivery no problems with the shoe going on they fit perfectly
Ordering and sizing was all great. I even liked that when I had an issue I was able to message someone and they got back to me right away when it comes to website for me. Communication is a big thing and they did an awesome job.
I still haven't recieved my package. I ordered it over 2 weeks ago. I've never had this problem
I love ordering for my 6 year old from fabkids my favorite is the outfits n bundles. She loves them just as much as I do
The shoes are terribly made... the bottome of the shoes 3 of them are so slippery my son fell at school and hit his nots going up the steps. I will call and complain
No problem purchase. The product is a good quality. The price is fair. The communication and trucking is clear. Will order again.
Thank you.
I had fun finding nice shoes for my boys, even though I only found a few we liked in the sizes we need. HOWEVER, FedEx delivered my four pairs of shoes to the wrong house, and I wasn't able to find it. So, I would've loved to see the new shoes, but I guess we'll never know if they were actually nice or not.
I love the shoes that I purchased for my daughter.
I received an adult size pajama by Rihanna Savage instead of my order. I called and customer service gave me a FedEx label. I shipped it back the next day. I had documentation of the package being returned was delivered on Monday February 24 but didn't have an email that my original shipment was being shipped out. I had to call that Wednesday and inquire. She told me it was being packaged and will ship out in 48 hours. I got an email that it was finally being shipped out. I still have not received it. As soon as I receive it I plan to cancel my account. This is too much effort for a site I don't buy from regularly.
Easy to order. Cute clothing! Rewards program is pretty helpful!
I was satisfied with the items I purchased for my grandson. He liked his outfit.
When I first started a subscription the selection was amazing. This last 1-2 years it was a limited selection and the prices were over the top. Boys clothes were always limited i felt like this site catered mainly to girls, ( i have one of each) The fit for different styles were different as well, and if you can't try on that makes it frustrating ( I hate repacking and returning g items).
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!