business logo of FabKids

FabKidsReviews 4,106

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
How would you rate FabKids?
grey star
grey star
grey star
grey star
grey star

FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166
This company responds to reviews on average within 28 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Delrayoshon H.
Unfollow Delrayoshon H.
Share Review
Report Review

Shipping delays
April 4, 2025

I have not received the product yet as of 3/3/25 so I can't really review anything.

Date of experience: March 3, 2025
Illinois
1 review
0 helpful votes
Follow Laura B.
Unfollow Laura B.
Share Review
Report Review

Have not received it!
April 4, 2025

Ordered in March 10. It's been sitting in Massachusetts since March 17. Supposed to be coming to Illinois. Made a complaint n was told had to wait a few days longer.

Date of experience: March 25, 2025
Nevada
1 review
0 helpful votes
Follow Griselda B.
Unfollow Griselda B.
Share Review
Report Review

Muy buena calidad y muy buenos precios que ayudan a la familia

Date of experience: March 25, 2025
South Dakota
1 review
0 helpful votes
Follow Janna C.
Unfollow Janna C.
Share Review
Report Review

VIP Bonus
March 20, 2025

My granddaughters love to pick items when we get 2 for 1.

Date of experience: March 10, 2025
Texas
1 review
0 helpful votes
Follow Kayla T.
Unfollow Kayla T.
Share Review
Report Review

Shoes to big hard to exchange
March 19, 2025

The shoes are to big and it's so hard just to try and exchange them. I have to drive all the way across town to just drop them off at a certain location.

Date of experience: March 9, 2025
Georgia
1 review
0 helpful votes
Follow Kaci F.
Unfollow Kaci F.
Share Review
Report Review

A little disappointed
March 18, 2025

I recently ordered 4 pair of shoes for my daughter. She's only been wearing them a couple times a week and the insole is already coming out. The shoes are cute but the quality leaves a little to be desired

Date of experience: March 8, 2025
Virginia
1 review
0 helpful votes
Follow Amanda H.
Unfollow Amanda H.
Share Review
Report Review

Love FabKids!
March 17, 2025

Always find the cutest kids stuff. These kitty boots are so adorable my daughter and I love them!

Date of experience: March 7, 2025
Canada
1 review
0 helpful votes
Follow Nicole B.
Unfollow Nicole B.
Share Review
Report Review

Overpriced subscription program
March 17, 2025

Fabkids is a subscription service that requires you to log in to your account within the first 5 day of the month and skip the skip the month. Or pay the subscription fee. Obviously the business model hinges on people forgetting to skip and collecting their fee. After you pay a 50$ subscription you are granted the privilege of being able to shop with '1 member credit". You can buy an item or bundle of items for 1 credit. Be careful to check the price of the items. Because usually you can just pay the regular price and it would cost you less then 50.
And to top it all off the credits expire.

Date of experience: March 7, 2025
Illinois
1 review
0 helpful votes
Follow Nyresha H.
Unfollow Nyresha H.
Share Review
Report Review

Kids shoes
March 16, 2025

Fast delivery no problems with the shoe going on they fit perfectly

Date of experience: March 6, 2025
California
1 review
0 helpful votes
Follow Breanna N.
Unfollow Breanna N.
Share Review
Report Review

Great
March 15, 2025

Ordering and sizing was all great. I even liked that when I had an issue I was able to message someone and they got back to me right away when it comes to website for me. Communication is a big thing and they did an awesome job.

Date of experience: March 5, 2025
Missouri
1 review
0 helpful votes
Follow Jenna C.
Unfollow Jenna C.
Share Review
Report Review

No package
March 15, 2025

I still haven't recieved my package. I ordered it over 2 weeks ago. I've never had this problem

Date of experience: March 5, 2025
Kentucky
1 review
0 helpful votes
Follow Tammy R.
Unfollow Tammy R.
Share Review
Report Review

I love ordering for my 6 year old from fabkids my favorite is the outfits n bundles. She loves them just as much as I do

Date of experience: March 5, 2025
New York
1 review
0 helpful votes
Follow Tamanique B.
Unfollow Tamanique B.
Share Review
Report Review

The shoes are terribly made... the bottome of the shoes 3 of them are so slippery my son fell at school and hit his nots going up the steps. I will call and complain

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
Follow Irina N.
Unfollow Irina N.
Share Review
Report Review

No problem purchase. The product is a good quality. The price is fair. The communication and trucking is clear. Will order again.
Thank you.

Date of experience: March 4, 2025
Illinois
1 review
0 helpful votes
Follow Jennings, W.
Unfollow Jennings, W.
Share Review
Report Review

I had fun finding nice shoes for my boys, even though I only found a few we liked in the sizes we need. HOWEVER, FedEx delivered my four pairs of shoes to the wrong house, and I wasn't able to find it. So, I would've loved to see the new shoes, but I guess we'll never know if they were actually nice or not.

Date of experience: March 2, 2025
California
1 review
0 helpful votes
Follow Faith B.
Unfollow Faith B.
Share Review
Report Review

Fits perfectly for my daughter
March 14, 2025

I love the shoes that I purchased for my daughter.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
Follow Shalimar S.
Unfollow Shalimar S.
Share Review
Report Review

Horrible Warehouse and Shipping
March 14, 2025

I received an adult size pajama by Rihanna Savage instead of my order. I called and customer service gave me a FedEx label. I shipped it back the next day. I had documentation of the package being returned was delivered on Monday February 24 but didn't have an email that my original shipment was being shipped out. I had to call that Wednesday and inquire. She told me it was being packaged and will ship out in 48 hours. I got an email that it was finally being shipped out. I still have not received it. As soon as I receive it I plan to cancel my account. This is too much effort for a site I don't buy from regularly.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
Follow Jean W.
Unfollow Jean W.
Share Review
Report Review

Kids birthday and Christmas gifts.
March 14, 2025

Easy to order. Cute clothing! Rewards program is pretty helpful!

Date of experience: March 4, 2025
Alabama
1 review
0 helpful votes
Follow Landon R.
Unfollow Landon R.
Share Review
Report Review

Jeans and shirt with a hoodie
March 14, 2025

I was satisfied with the items I purchased for my grandson. He liked his outfit.

Date of experience: March 4, 2025
Iowa
1 review
0 helpful votes
Follow Michell H.
Unfollow Michell H.
Share Review
Report Review

Selection
March 14, 2025

When I first started a subscription the selection was amazing. This last 1-2 years it was a limited selection and the prices were over the top. Boys clothes were always limited i felt like this site catered mainly to girls, ( i have one of each) The fit for different styles were different as well, and if you can't try on that makes it frustrating ( I hate repacking and returning g items).

Date of experience: March 4, 2025