On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was asked how was my experience but I didn't even receive anything
I haven't received my purchase everyday the date changes of when u will receive my package when will I really receive my package and was it worth my money
Order has not been shipped been waiting for pickup since Sept 9, today is the 27th and it is still sitting
I order 3 pairs of shoes Sept. 4th. I contacted them on the 19th they hadn't shipped the carrier was awaiting them. So after fighting with the representative to offer me a solution they shipped a second box (supposedly) on the 19th. It is now the 27th of Sept and they again as saying that the package is awaiting carrier pickup. Seems very scammy to me.
One pair the black was too big looked like a size 14 when she tried them on the other two pair fit
Overall satisfied, great customer service. The products are good quality
Overall great value, love my new order. Ordered for a 10 yr old and a 3 yr old. Everything was beautifully wrapped.
My daughter loved them! Perfect for her winter outfits. She was so happy …😍
Je n'ai pas aimé les chaussures. Je m'attendais à une meilleure qualité
Very happy with the shoes that were purchased. My kids loved them. But I did order fast shipping which did NOT happen. I assumed I would receive with 3-5 business days since I did pay the extra $15 to receive fast shipping. No refund was made I tried to email but due to busy schedule I was unable to call customer service. A refund or $15 discount on next purchase would be great. Was not aware a physical address was needed nor was it listed to inform at time of purchase.
I never received my package I will never shop here again ever
I can understand a day or so of delays but this is ridiculous! I haven't received items for my daughter and she really needed new shoes. I would've went in the store had I known this would take so long. This sounded like a good deal and turned out to be a horrible experience. Probably a scammer site smh!
Came very fast and my daughter was very happy with what she got
I bought boots for my girls, they are super cute! They came quickly and are exactly as pictured.
Because of the price I expected something minimalistic but I was surprised not only the quality but the comfort. Easily my son's new favorite shoe
My da kids order was great it came in a nice time frame. And my daughter love her leggings
I seen too many flaws in the shoe and they cost too much to look the way they do. One thing of the shoes was so unsupported it leans sideways when she put her foot in it. Unsatisfied customer unfortunately :(
I called in for a refund. The agent I spoke to claimed he did my refund and I have not seen a return yet. I will be canceling my membership.
The two pairs of shoes are incredibly well made, excellent quality, beautiful!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members