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From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Package
Never got delivered didn't get an email from the business
Shoes look nice but both my children had rips, one had a hole after the 1st week of school
Ordered on Aug 7th still have not received my order. Delivery date has been changed 3-4 times now. Very unhappy.
Order was placed over a week ago and still hasn't shipped. I just keep getting emails saying shipping has been delayed, but tracking shows it was never picked up.?!?!
Great products great prices on shoes. Shipping took a little longer than expected but over all I'm very happy with my purchase.
My daughter absolutely loves her pairs of sneakers and shoes!
Had to exchange a few pair and the process was seamless
I've purchased shoes for my toddler from here a few times. The price is great, and the quality is the same if not better than the tripled prices at the big, kids stores.
Order never arrived!. Ordered was supposed to be here on the 14th and it still has not arrived. Customer service said it should be here today still no order! Very dissatisfied!
The shoes I ordered were beyond cheap. Just trying them on they became damaged
I never received my daughters shoes, I am ask to do a review and never even redo order. I have reached out through email and never heard back
Shoes fit perfectly! Other than the delivery being late, it's definitely worth the sale/purchase.
I will never order from them again, I never received my order at all, called twice
Have not received order. Both kids will be starting school before the order arrives. Super disappointed I ordered August 6 today is August 20.
I ordered these shoes a while ago and have yet to receive them. Hope they are worth the wait.
I was given a date and the shipment still has not been delivered and no one will help me on when it will be delivered
And it keeps saying delayed
Order never arrived. Very upsetting as not able to get the product or my money back
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members