Overview
FabKids has a rating of 3.2 stars from 4,106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery and new shoes. FabKids ranks 8th among Subscription Shopping sites.
I ended up paying over $100 for 2 pair of shoes that are very uncomfortable. I'm about to return one and need membership fee to be reimbursed! Your prices are ridiculous, you say a price but charge different rates.
Very disappointed in what I ordered. There isn't much in 4 years of ordering I've been happy with. Ending my membership, no longer wasted money on cheap, never the correct size or cor advertised items.
Hello Penny,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our products and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I have a very picky diva who loves to stand out. The clothes we get from here are always well made... in the most adorable prints. And soft! They withhold better than department store brands as well. Highly recommend.
Hello April,
Thank you for your lovely review! We are glad to hear your feedback. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!
Best,
Jane
Ordered some items for my granddaughter as I usually do and FabKids never disappoints. She loves the jumpsuit and red sunglasses to be worn on Valentines Day especially. Customer service is good as well.
Hello Valarie,
Wow! We're happy to hear your granddaughter loves her jumpsuit and sunglasses! We always want to create unique designs for our valued members like you! It is our main goal to make our members satisfied with the products and services we provide! Have a great day!
Best,
Nelle
Order two pair of shoes for my daughter well one pair came in so I thought maybe the other will be next well it never showed up along with fabkids trying to charge my card more money every other week when I've already paid? Seems a bit sketch
Hello Brittany,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Bought the high top sparkly and light up shoes as a birthday gift. My daughter really liked them. However, within two weeks of use, one foot stopped lighting up. Return policy is only for unused shoes, with original packaging.
Hello Carrie,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Great quality shoes and clothing. Quick shipping times, and ways to earn points toward future purchases. Although regular pricing is sometimes a little on the high end, sales events and deals make it affordable, as well.
Hello Susan,
What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in FabKids! Hope to hear more from you in the future!
Best,
Lia
EVERY. SINGLE. ITEM. Has either been defective upon receiving or has fallen apart within 2 washes. They stain easily, the stitching unravels, twists after washing. Garbage clothing. Walmart brand is better quality.
Hello Jessica,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the quality of your products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Even though I was only a member for a short period, Fabkids had excellent customer service, awesome choices, quick shipping, well packed products and an awesome trial membership opportunity. My daughter is grown, however the styles available my wife likes. Fabkids should consider adult children clothing options, child size shoes are similar to adults, clothing obviously not.
Hello Jason,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
All shoes were too small and one was a wrong size. We ordered these for school and have not yet got the replacements.
I purchased 2 pairs of boots for my daughter for Christmas. One pair was light up boots when they arrived only 1 shoe lit up. Exchange process is difficult if you do not have access to computer or printer.
Hello Julia,
Thank you for sharing your experience with the boots you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Never received purchase. Once I contacted customer service they told me some of my items were sold out even though I received noticed that it was shipped. Horrible experience, my kids are now going without boots for the winter.
Hello Ashley,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order. Our Member Services Team will get in touch with you right away.
Best,
Renz
FabKids was great when we first signed up and got shoes at a great price. But now it's just a nuisance. Remembering each month to "skip" our membership fees of $40 or it's taken out of my bank account. The deals don't last. When we do make purchases, it's only ever through the sales or clearance section, because everything is WAY overpriced. The clothes are adorable, but it's not worth paying $40-50 for one dress that's only going to be worn a few times before she grows out of it. For those who can afford it, then this is for you. For those who can't take a "surprise withdrawal" each month, then don't waste your time. That reminds me, I need to go skip this month again already.
Hi Candace,
Thank you for sharing your feedback regarding the VIP membership! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
My Children absolutely loved their boots. My 5 yr old twins actually slept in theirs lol so over all, it was a great experience and product. I will be ordering the dinosaur shoes for my twins really soon
Hello Kennetha,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!
Best,
Mary
Buyer please refrain buying discounted items from this website. You will end up in trap loosing your valuable time and money. You will easily overlook the terms and condition and automatically enrolled for "VIP Membership" at a cost of $39.95 per month. If you cancel the membership, then you will prefer to loose forcefully deducted money rather buying craps at 4 to 5 times higher price than market value (Amazon or carters). This company operation should be banned in the United States! In this country, most of the retailers are known for their transparency in business, quality products and great customer service..
Hello Dibyajyoti,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle
I'm surprised at how fast they came! And my grandson loves the lights! His other shoes have only 2 lights on each shoe and these are literally all the way around. I won't lose him on a dark night that's for sure lol the quality is fantastic as well.
Hello Toni,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I'd literally tell every parent to go to justfab kids because you guys sell the cutest pieces whether shoes or accessories. Not to mention it's so convenient and my child get so excited when she gets her package
Hello Briana,
So cute that your daughter gets excited about receiving her package! We are glad to know that you like our styles. Thank you for choosing FabKids!
Love,
Sherry
I love Fab Kids! Great quality clothes that last! I don't shop every month, but with my monthly subscription payments, credits rack up over time and I shop every 4-6 months and usually buy clearance or on a major promo and end up only spending a few dollars out of pocket, if anything. That's how I got Christmas gifts for twin boy friends of the family this year. It helps to have this money set aside for clothes shopping because I don't always necessarily have available funds at the same time my son ends up needing clothes or shoes. With Fab Kids, even if I'm having a rough month financially, I can still get a few things he needs. It's been a saving grace for us for sure!
Hello Crystal,
Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in FabKids! Have a pleasant day!
Best,
Lia
Clothes quality is acceptable but the prices are too high for what you get in my opinion. Especially as the cost has gone up over the years. Also, the styles are too youthful for the sizing available. My children have stopped wearing what's available by the time they reach 8 or 9 but sizing goes all the way up to 16 I think with no changes in style. It would be great if they would incorporate some more tween/teen styling. I've been wanting to cancel my membership for a while but don't want to lose the credits I have accumulated by forgetting to skip the auto payments. Unfortunately it's been difficult to even find something worth spending my money on to use up the credits and close the account.
Hello Christina,
Thanks for sending your review! Your feedback about our product pricing and their styles is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Trustpilot Review- Let's see if they get back to me this time or send me another patronizing automated email
Update: Provided additional information and have heard nothing back -6/6/22
5/23/22- Got sucked into a deal on Facebook with their shoes, buy one get one or get one half off I'm not sure what it was. But the light up shoes that I had bought literally took a dump after 1 month. The velcro looks nice at the get-go but after a month of use the velcro is absolute garbage. I would advise not to get anything from this site whatsoever. The shoes do not last, and they will not refund you any money for this.
Hello Jennifer,
Thank you for sharing your experience with our promotion and the quality of our products. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Luvia,
Thank you for taking the time to leave a review. Your feedback about our pricing and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further our product sizing and quality. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth