FabKids

I've been charged monthly for a while & thought I could pay for my shoes with the balance I've accrued but that wasn't the case. My bank account got charged & I still have a balance at fabkids. I use fabkids as a convenience. It's certainly not cheaper nor better quality than other shoe stores. Why keep my money & my rewards but charge my bank account? Sure, you'll get more money upfront but you'll lose potential & current loyal customers. I won't be letting fabkids charge my bank account again. I'll be spending what balance I have left & I'll be deleting my account. You guys are dirty business people. I've told everyone I know about this.

I ordered boots in Oct. 2016 for my granddaughter's birthday. I did not realize at the time that they would be taking from my card automatically every single month. My husband realized this in January of 2017. I called and spoke with Rosie, who informed me I would have credit for 2 months of the charges, but I would have to pay full retail prices instead of the Fabkid prices, but they would cancel my membership. Wasn't happy about that, but okay, whatever. I assumed it would then be taken care of. Since my husband handles all of the bills, I did not pay attention to the bank statements each month. That is until he told me we were charged again. I went back through our statements today. I have been charged every. Single. Month. Since that phone call. Not a happy camper whatsoever!

I had not had time to read all the memberships and at the moment i got a notification that said i could get a free pair of shoes and only pay shipping for becoming a member but it never said i was going to get charged $50 a month for getting a free pair of shoes… they just want to get money out of people.

My first experience with FabKids was ordering shoes and boots for my daughter. They were decent quality and durable. When shopping for another pair of shoes I decided to purchase one of the recommended outfits and the quality was underwhelming, especially for the price (even with 'VIP' markdown). The outfit came with clip- in hair extensions that arrived cracked and unusable. I attempted to chat with customer service but have not heard back. I would have sent the outfit back but my daughter liked the print. Disappointed in the quality of the clothes; would only buy shoes again.

I had made a large order that was delivered, according to all the documentation. Unfortunately when I got home it was not still on my porch. I called to report the issue and reorder the items (I didn't expect to get anything for free I just wanted help to reorder the entire order rather than manually finding all the items online again in all the sizes) I was told to call back in 2 days. When I called back in two days, I was again on the phone for an extended period of time and asked to call back again in another 2 days. By this time there was no chance of ordering my items and getting them in time to give as gifts. I had asked repeatedly if I should just reorder them myself and was told to call back, call back, call back.

Fabkid is fraudulent and sketchy. I never sighed up for a membership but they sighed me up anyways, and started to take my money. I've called several times and they hung up in my face. They have charged me three times already before i noticed that they were taking my money. When i finally got through, the man on the phone walked me through a "refund" process and at the end he gave me a 1800 number to call and complete the process, but the number he gave me was a 1800 information line.so at this point i am so angry because i feel like they are playing games.so then i call back and ask to speak to a supervisor, and the lady just hung up in my face. I never got my money back and they are still taking money from me. Its sad that people will take money from others knowing the hard times we are in right now.