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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I've purchased a few times from this company for my granddaughter. She loves it all! Super cute selection of shoes and clothes for girls! And great prices!
Got these for granddaughters and loved them. They looked great, even better than the photo.
Hello Helen,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
Every day she gets an compliment on her little shoes would definitely recommend
Hello London,
Itâs great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The clothes were wonderful and true to size. My son loves them and I'm happy to have tried them out. A lot of things are affordable but not the monthly fee, for me at this time.
Hello Bianca,
We appreciate the feedback you shared regarding the VIP membership. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I cancelled this fabkids in December I even have the paperwork and now their charging me again
Hello Jeanette,
Thank you for sharing your experience with the member credit charge and we are sad that you canceled your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The clothes and shoes don't withstand play or washing very well. It's never worth buying at full price because of the poor quality. Nothing lasts long enough. Recently the designs have become extremely hectic. It would be nice to see some more classic looks.
Hello Amanda,
Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Great product! My daughters' love anything I get from FabKids! I will buy from them again.
Hello Bonnie,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!
Best,
Mary
Someone stole my package and I reached out to speak to customer service, the person was rude and did offer any solutions other then telling me everything is out of stock and that I won't be able to use my discount that i had. They did not put my apartment number even though I had it in my settings. So I ended up canceling the subscription. Now I'm out of 3 shirts for my god son which was part of his Christmas present.
Hello Brittany,
Thank you for sharing your experience with your order and with our Member Services Team. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Their shoes are so cute, affordable and excellent quality. The girls love their shoes and think we are the best parents ever.
Hello Brittany,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!
Best,
Mary
One pair of the boots cracked and peeled within first few weeks & are worthless. Very disappointed. Didn't rate 1 star because other pair is mediocre.
Hello Catina,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Clothes are not great quality, fit very inconsistent. You end up paying far more than what the clothes are really worth. They make cancelling difficult. I never write reviews, but feel obligated to advise against getting sucked in to this weird subscription model.
Hello Claire,
Thank you for sharing your experience with our items and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Shoes are too big for my son. 8T fit like a 9T or bigger. He still haven't gotten a chance to wear his shoes
Hello Alexia,
Thank you for bringing this to our attention. Your feedback on how the products fit will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
With in two days the rainbow pattern piled off. So far so good with the other shoes and boots!đ
Hello Cindy,
Thank you for writing a review. We value your feedback on the quality of the items. We would like to address your concern and our Member Services Team will reach out to you right away.
Best,
Allison
They are perfect my daughter absolutely loves them. There also good in wet weather and snowy weather as well. I highly recommend.
Hello Kayla,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
I purchased six pairs of shoes, three of them didn't fit, so I was trying to exchange them. I kept getting the runaround and got stuck with the same three shoes.
Hello Anita,
Thank you for leaving feedback on your experience with the items you received from us. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
I have had a great experience shopping on Fabkids. They have really great sales and I can skip the VIP when I am not looking to buy anything. My daughter loves the variety of clothes they offer and the shoes.
Hello April,
We are glad that everything worked out for you. We, here at FabKids do our best to provide great deals and excellent services. We appreciate your feedback and would like to assure you that we will strive to improve your satisfaction.
Best,
Allison
My littles nieces were very happy ofr their gifts.
I was satisfied of the quality of the things I have ordered.
Hello Gisèle,
Wonderful feedback! We strive to provide quality products and we are glad we achieved it with you. Thank you for your kind words, and we look forward to your next purchase!
Best,
Allison
Nice quality for kids at a good price, nice to not need to break the bank to buy clothes that kiddos are going to out grow in a year.
Hello Andy,
We're thrilled to hear that you had a positive shopping experience with us! We make every effort to provide you with high-quality items at reasonable prices! Have a great day!
Best,
Allison
Ive ordered shoes for all of my kids from this site. They are affordable and good quality!
Hello Cara,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
Best,
Mary
I have been a faithful customer of JustFab for several years and FabKids for at least 2. I have never not received an order. Nearly a month since placing my order, it is has not been received. The only update is from Dec 12. If someone can help with this, it would be appreciated. My daughter loves the clothes and shoes from FabKids and I hope to continue ordering here. Thank you!
Hello Brooklyn,
We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. Weâll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
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- Sitejabberâs sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jessica,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia