business logo of FabKids

FabKids

Overview

FabKids has a rating of 3.2 stars from 4,106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery and new shoes. FabKids ranks 8th among Subscription Shopping sites.

service
174
value
169
shipping
184
returns
107
quality
166
This company does not typically respond to reviews
How would you rate FabKids?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Nubia W.
Unfollow Nubia W.
Send Message
Share Review
Report Review

Variety
July 8, 2019

Clothes are very chic, cute designs, good prices. Their sales are always fantastic
And that's when I do shopping. I buy the clothes for my granddaughter Serenity, and she loves everything I have got her so far.

Date of experience: July 5, 2019
Ivy T. FabKids Rep
over a year old

Hello Nubia,

We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!

XO,
Ivy

Illinois
1 review
0 helpful votes
Follow Jean E.
Unfollow Jean E.
Send Message
Share Review
Report Review

Pumped for Summer
August 1, 2023

I spoil my grandkids by buying new clothes and shoes for them quite often through Fab Kids. My last purchase were sandals for them to wear "with style, in high fashion " to complete any outfit they may wear. They usually get second hand clothes from thrift shops due to income difficulties. Fab Kids pricing and quality and fit are the most perfect deal to spoil them all! It's not a hard decision to buy for all three of them as the bill is very reasonable! And, I always get fashion posed pictures of them when they arrive. The smiles are huge! Thank you Fab Kids!

Date of experience: August 1, 2023
Lia B. FabKids Rep
over a year old

Hello Jean,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Texas
1 review
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Send Message
Share Review
Report Review

Fab kids is awesome
August 20, 2024

Good quality shoes. My daughter love their shoes. I would definitely recommend.

Date of experience: August 10, 2024
Colorado
1 review
1 helpful vote
Follow Angela T.
Unfollow Angela T.
Send Message
Share Review
Report Review

What am I paying for
January 5, 2023

This company says they are convenient and won't charge you if you skip months. Lies! Then you have a "credit" that needs to be used in their VERY over priced items. So you purchase items, shipping isn't too bad but not covered in the "credit". The products aren't amazing in any way, except the cost! This company is out for money disguised as helpful for busy parents.

Date of experience: January 5, 2023
Jennifer M. FabKids Rep
over a year old

Hello Angela,

Thank you for taking the time to leave a review! Your feedback about our pricing and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. We would also like to discuss further the member credit usage. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Utah
1 review
0 helpful votes
Follow Emily Q.
Unfollow Emily Q.
Send Message
Share Review
Report Review

Shoes did not hold up after 2 weeks
July 11, 2023

Bought my daughter a pair of sandals. They started tearing and color fading after 2 weeks. Now we only have her 50% of the time so she barely wore them 7 times. Happened to both pairs. A pair of sandals I bought from Walmart that she wore all summer long did not look nearly as bad as these new ones. I canceled my membership

Date of experience: July 11, 2023
Bonnie S. FabKids Rep
over a year old

Hello Emily,

Thank you for sharing your feedback about our merchandise. We hear you, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email shortly to assist you further.

Best,
Bonnie

Virginia
1 review
0 helpful votes
Follow Chanel M.
Unfollow Chanel M.
Send Message
Share Review
Report Review

RUSH SHIPPING
January 7, 2022

I paid extra to have shoes get here with rush shipping. It's going on day 6 now and still haven't received the shoes, nor have they been shipped out. This is the 2nd time this has happened. Customer service is not helpful whatsoever! Never purchasing shoes from them again. Terrible service!

Date of experience: January 7, 2022
Jennifer M. FabKids Rep
over a year old

Hello Chanel,

Thank you for the feedback! We are sorry to hear that we have disappointed you with our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.

Best,
Jane

California
1 review
0 helpful votes
Follow Janet J.
Unfollow Janet J.
Send Message
Share Review
Report Review

My grandaughter
March 10, 2023

I've shopped with fabkids for a few years now, and never have i, or my granddaughter been disappointed with the items purchased. The shipping was extremely fast, every time arrived within a weeks time, and free. We couldn't be more pleased. Thank you!

Date of experience: March 10, 2023
Zeth B. FabKids Rep
over a year old

Hello Janet,

We are glad you are enjoying our products and shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

California
3 reviews
15 helpful votes
Follow Lourdes A.
Unfollow Lourdes A.
Send Message
Share Review
Report Review

I'm so excited to write the first review for FabKids.com because I LOVE THEM! They are a newer company that provides an online outfit of the month membership with apparel for children. The quality is so awesome and you normally get three pieces for under $40! They launched the boy's clothing in August too. I love that they carry sizes up to 12 for girls and helps moms get fashionable and cute outfits for their girls without the 'too grown up' look. I hope many have the chance to experience their awesome service and quality, your kids will thank you! Take the time to read how the program works and their history so you have the most pleasant experience possible.

Date of experience: October 4, 2013
Wisconsin
1 review
3 helpful votes
Follow Dawn C.
Unfollow Dawn C.
Send Message
Share Review
Report Review

My order shipped 11/22/2020, called 12/10/2020 and was told the shoes would be here 12/11/2020. So here I am on hold with no shoes. I've never had an order take so long. Also the shipping does not actually update, so it has told me it was in the same location for the past week. Starting to wonder if this a scam site. The annoying this is I ordered this for a Christmas gift and figured ordering in November would give plenty of time...

Edit finally received the shoes 2 boys 2 girls on December 29th after shipping on the 22nd of November and the shoes are great! Did not receive in time for Christmas, but my kids love them.

Date of experience: December 11, 2020
Cole N. FabKids Rep
over a year old

Hello Dawn,

Thanks for writing a review! We are sorry to hear if you are disappointed with our shipping and delivery. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Texas
1 review
0 helpful votes
Follow Batista B.
Unfollow Batista B.
Send Message
Share Review
Report Review

No customer service support
December 14, 2022

This site doesn't give you a way to cancel the subscription it locks you out your account and doesn't respond to emails or phone calls so you can cancel are ask for a refund, all their shoes I purchased run 2 sizes too big, the quality for the price is good it's just they are too big.

Date of experience: December 14, 2022
Jennifer M. FabKids Rep
over a year old

Hello Batista,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

New Jersey
1 review
0 helpful votes
Follow Brittany H.
Unfollow Brittany H.
Send Message
Share Review
Report Review

Disappointed
February 26, 2024

Someone stole my package and I reached out to speak to customer service, the person was rude and did offer any solutions other then telling me everything is out of stock and that I won't be able to use my discount that i had. They did not put my apartment number even though I had it in my settings. So I ended up canceling the subscription. Now I'm out of 3 shirts for my god son which was part of his Christmas present.

FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2024
Mary L. FabKids Rep
over a year old

Hello Brittany,

Thank you for sharing your experience with your order and with our Member Services Team. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Ohio
1 review
0 helpful votes
Follow Queen Q.
Unfollow Queen Q.
Send Message
Share Review
Report Review

1/3 Pairs Worn & Torn Immediately
March 14, 2023

I bought 3 pairs; winter boots, casual light-ups & sandals. The winter boots seem to be holding up well so far. (thumbs up) The light-ups have cracked in every place they can in less than 30 days, they look terrible now. Haven't worn the sandals yet, I hope they are sturdy enough to take on summer 2023..

Date of experience: March 14, 2023
Zeth B. FabKids Rep
over a year old

Hello Ebon'e,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Ohio
1 review
1 helpful vote
Follow Samantha P.
Unfollow Samantha P.
Send Message
Share Review
Report Review

Shoes suck!
November 23, 2022

I left a horrible review not even worth the time sitting here retyping everything I said. Straight to the point the shoes suck and they know it I bought 4 pairs none of them worth anything near what I paid! Do not purchase their shoes! If you have I would get a refund because you will be really mad in about a week... Shoes don't last longer than that

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Samantha,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Colorado
1 review
0 helpful votes
Follow LaKia L.
Unfollow LaKia L.
Send Message
Share Review
Report Review

Extremely late items
July 7, 2020

I ordered a total of 4 items on 6/22/2020. I have since only received 1 item. I was told that items come from more than one warehouse and that is why the come in different packages and have different delivery time. If this is the case this is not effective nor does it provide customer with the security in knowing their items will be delivered in a timely manner. Unless they pay the fee to have their items expedited. Which says you only care about pockets and not the customer that maybe can't afford that. I know you guys certainly can!

Date of experience: July 7, 2020
Nelle P. FabKids Rep
over a year old

Hello Lakia,

We sincerely appreciate the feedback you shared regarding your order. We are sorry to hear if you only received one item out of 4 items you have ordered. We deeply value your feedback, so our Member Services team will be in touch with 24-48 hours to assist you further.

Best,
Nelle

Ohio
1 review
0 helpful votes
Follow Melanie T.
Unfollow Melanie T.
Send Message
Share Review
Report Review

You get what you pay for
November 23, 2022

I bought thee pairs of shoes, knee high boot, light up fuzzy boot, and sweater cuff duck boot. The suede on the knee high boot started peeling off in huge chunks the first day she wore them and the lights on the fuzzy boot stopped working completely by day two and within a week were so stretched out and misshapen on the sides she trips and walks out of them. I didn't expect much for the price point (on sale ~$10/pair) but these didn't even meet my already low expectations.

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Melanie,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the quality of our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Minnesota
1 review
0 helpful votes
Follow Gayathri Z.
Unfollow Gayathri Z.
Send Message
Share Review
Report Review

Not worth the money.
December 13, 2018

There is nothing great about boys outfit. We find great quality and style at other stores. Some of the buys are mostly just because I didn't manage the acct and I got credit accumulated. It's almost a rip.

Date of experience: December 11, 2018
Ivy T. FabKids Rep
over a year old

Hello Gayathri,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.

Best,
Ivy

Pennsylvania
1 review
0 helpful votes
Follow Tami T.
Unfollow Tami T.
Send Message
Share Review
Report Review

Outrageous prices and not enough of certain sizes
January 20, 2023

I had store credit so decided to see what was in stock this time. Barely anything to fit my son. A pack of 3 pairs of sweat pants were $60 for a toddler. A TODDLER! This is supposed to a cheaper site than a lot of others. Its not! Will be canceling my subscription. As long as I've had it, 1 out of ten items I chose has his size. Too much frustration for the price.

Date of experience: January 20, 2023
Jennifer M. FabKids Rep
over a year old

Hello Tami,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. 

Best,
Renz

Maine
8 reviews
6 helpful votes
Follow Robin O.
Unfollow Robin O.
Send Message
Share Review
Report Review

Cute clothes but comes with golden handcuffs
March 14, 2019

I've bought clothes for my daughter and they are cute. Their VIP program charges a monthly fee if you forget to skip the month. They do not provide a reminder, only receive an email after they have charged my card. I then went to cancel my VIP membership, but was told I would lose the funds I had already been charged unless I used them up before cancelling. Wish they would be more upfront on the monthly charge with an email reminder and then allow you to avoid future charges without losing the funds in your account. Not worth the hassel!

Date of experience: March 10, 2019
Ivy T. FabKids Rep
over a year old

Hello Robin,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.

Best,
Ivy

California
1 review
4 helpful votes
Follow Christina M.
Unfollow Christina M.
Send Message
Share Review
Report Review

Don't order
March 12, 2015

Worst company ever. Terrible customer service. Called to cancel and they say my account is canceled and my orders are canceled. All great news if they would have asked any information to be able to locate my account. So I ask can you please confirm with me what account you cancel and all the person on the phone could do was breath like they just ran a marathon. Not a single reply to me. After 5 minutes of me asking for a response or please transfer me to a supervisor the lady goes please call back between business hours. It's 11 am and I live 40 mins from there business address. How am I not calling during business hours. Now I have to wait out a few days and keep a serious eye on my bank account.

Date of experience: March 12, 2015
Rhode Island
2 reviews
0 helpful votes
Follow Ruth Q.
Unfollow Ruth Q.
Send Message
Share Review
Report Review

Too cute
April 5, 2023

I find material to be very soft. This outfit is adorable. I cannot wait to see my granddaughter in it. The delivery was very quick. I believe it got here within a week. Definitely going to order more from them.

Date of experience: April 5, 2023
Lia B. FabKids Rep
over a year old

Hello Ruth,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia