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FabKidsReviews 4,106

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166
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North Carolina
1 review
0 helpful votes
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Surprisely and pleased
October 21, 2024

I was very pleased that my package came early. The shoes were nice and fit my granddaughter perfectly. Thank you

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
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5 stars
October 21, 2024

Great quality for the price. I plan to cancel my subscription though. It is too pricey for a monthly subscription

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
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Never again
October 21, 2024

Still haven't gotten my order almost a month later

Date of experience: October 10, 2024
Nebraska
1 review
0 helpful votes
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Great Price and Service
October 21, 2024

I bought two pairs of shoes for my granddaughter. She loved them. The quality was good, and the price more than fair. Delivery was quick and hassle- free.

Date of experience: October 10, 2024
Massachusetts
1 review
0 helpful votes
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Good for kids
October 21, 2024

My child loves all her showing all 7 pairs perfect for my little one.

Date of experience: October 10, 2024
Maryland
1 review
0 helpful votes
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Great customer service and products
October 21, 2024

Customer service was very pleasant. Prices are great and the products are a good quality. Just wish there was app.

Date of experience: October 10, 2024
Texas
1 review
0 helpful votes
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Sizing is not consistent
October 21, 2024

I had to return most of the items because they were too big. Sizing is not consistent.

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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Great shoes
October 21, 2024

We love to buy shoes and sandals for my son, and nephews, they are very comfortables great colors and designs, great prices too.

Date of experience: October 9, 2024
Tennessee
1 review
0 helpful votes
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Great shoes for great price!
October 21, 2024

We love the boots and the shoes. Great price for all!

Date of experience: October 9, 2024
Illinois
1 review
0 helpful votes
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Great experience
October 21, 2024

Very easy to order and everything was as described.

Date of experience: October 9, 2024
Kentucky
1 review
0 helpful votes
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Excellent products!
October 21, 2024

Bought a pair of boots for my son and daughter. Seems to be made of good material and the kids love them! Best part is the price!

Date of experience: October 9, 2024
Canada
1 review
0 helpful votes
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Excellent service
October 21, 2024

Very. Good customer service will buy again...very cheap. Like shopping. There

Date of experience: October 9, 2024
Pennsylvania
1 review
0 helpful votes
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Great and Affordable!
October 21, 2024

Came for the affordable Duck boots and left with 6 pairs! I'm really satisfied with how easy their returns/exchange process was as well!

Date of experience: October 9, 2024
California
2 reviews
1 helpful vote
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Just Say No!
October 21, 2024

I paid a monthly $49 for a subscription but every time I went to buy close I had a few credits that were good for nothing. I had to pay MORE and often for sale items. Gross model. Zero actual customer service.

Date of experience: October 9, 2024
South Carolina
1 review
0 helpful votes
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Forgot to send a pair of shoes
October 21, 2024

I was excited for the price I paid but soon realized they only sent one pair of shoes. I clearly ordered 2 pairs and was charged for 2 pairs. But nope! I only received one pair! Thanks for nothing fabkids!

Date of experience: October 9, 2024
Florida
1 review
0 helpful votes
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Everything was perfect
October 21, 2024

It was perfect fast shipping beautiful shoes kids loved them

Date of experience: October 9, 2024
Missouri
1 review
0 helpful votes
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Almost great
October 21, 2024

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

Date of experience: October 9, 2024
Pennsylvania
1 review
0 helpful votes
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Cheap made
October 21, 2024

They're cheap made and the false advertising is crazy.

Date of experience: October 9, 2024
Wisconsin
1 review
0 helpful votes
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Nice purchase!
October 21, 2024

I had a very good experience with FabKids. I got some nice shoes with a nice deal that made it much more affordable.

Whenever I encountered an issue getting help was pretty easy and I like the 24/7 hour helpline + the chat option. SO CONVENIENT! And the customer service of the employees was also great.

Date of experience: October 9, 2024
Louisiana
1 review
0 helpful votes
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Great website!
October 21, 2024

I bought 2 pair of shoes for a total of $11.88 and the quality is amazing! Shipping was fast also! I'll definitely be buying from this site again!

Date of experience: October 9, 2024