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EZcosplay has a rating of 4.4 stars from 3,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.
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It's always a risk purchasing clothing online but I felt a little more confident I could get it customized by providing my measurements for just a little extra. The quality is decent but it wound up WAY too big. I don't even know how I'm going to wear it to my event. I'm so sad. The outfit could have been really cute but it's pretty obvious the measurements I provided were not used when making it. I don't understand and am really disappointed.
Wonderful wig! Will buy here again.
The pants were too small
Everything was great as a whole, and I'm very pleased. The only issue would be that the torso length of the body suit was a bit longer than it should have been. Otherwise, it's an excellent product.
I was not expecting the 24$ shipping charge until the end of the transaction. I may have missed something, but if it's not on the product page, it should be.
Post delivery, I wish I hadn't paid so much for as little that was actually there. I'm having to remake the shirt because of the weird cut, the arm attachments are getting remade because they look like sushi, and the drape fabric is just long pieces of fabric. It was not worth the price that it was, unfortunately.
I loved the costumes so far, they are slightly different than the pictures but still good
We loved our costumes, they were the hit of the party! They fit well and were a good quality!
It's cool
Fantastic quality! Can't wait till Halloween. Look forward to ordering again.
Ordering process was easy
Lots of options to choose from! I love it!
GReat job!
Good costume and quality for most of the parts, the only issue I had was that the shoes were falling apart by the time I had received them. Because of my unique dimensions, I custom ordered the top and bottom, both came fitting very well. Would recommend if you too have a tricky body type.
First of all, the product is great. The best one that I've found so
Far. The material is thick, so be ready if you're wearing it in warm
Weather. I bought a large and the tunic is pretty snug (5'7,165 lbs),
And the pants are a little long. But considering everything, I highly
Recommend the product!
But... the customer service is HORRIBLE. When ordering the costume (Sept. 21), there were places to request the costumes by a certain date. I put in that I needed the costume for a function by October 13th. Then in the notes I put that I
Needed the costume by October 13. Finally, I emailed about the order and
Asked specifically if the item would be ready and delivered by the
13th. If not, I needed to cancel the order. In broken English I was
Assured that it would take 5-10 days and then delivery. I emailed
Customer service again when the item had not shipped within a few days
Of the 13th and was told that it was the busiest time for them and that
It was being checked for quality and would be shipped. The costume
Arrived on October 19th - 6 days after I requested it. And the company
Never offered anything towards cancellation or compensation for not
Meeting their deadline. If it were my company, I would have acted with
INTEGRITY and told the customer the truth. They wanted the money. While
The outfit is great, it did not arrive as implicitly promised and now
Cannot be used until NEXT year. When I complained, they really didn't
Care. So the only recourse I have is to write an honest review that
Would warn future customers of the possibility of this in the future.
So... make sure you have more than 6 weeks between order and when you
Need it. They DO NOT read their requests very well...
Good
Easy to order
Out of the 2 prop shotguns I bought, 2 pieces were broken off the first one when I received my package and for the other gun, it was smeared with a discolored film on the handle
Will definitely order more, it was packed with EVERYTHING that my daughter needed & more!
Well so far so good, I don't trust a lot of websites because I have been scammed before but if the costume arrives on time or close to the arrival time and the outfit looks good then I would recommend this site to all my friends who also enjoy cosplay.
It was quick and easy to order, got everything I need for my costume.
Answer: Very trustable, just be aware that shipping can take a while, so try not to freak out if your package isn't there super quickly.
Answer: I would double-check the shipping charge, it's often $20-$30.
Answer: I'm not sure which country's sizing is used in the size chart, but I normally wear a US XL, and that was what I ordered, even though the measurements in the chart were bigger than should have fit. The dress fits like a dream, so maybe order your normal size (US). If you use the size chart, you might want to consider going up a size.
Answer: I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Answer: Yes, it's normal. It just goes through as default XS. Not to worry, they will make it custom. Check out their FAQ page if you're still worried.
Answer: Pretty close. They do require the sizing in CMs and boot height. I also ordered a pair of Todoroki boots that are just slightly larger in the back, even though I used the same measurements for both.