To be honest, I ordered half thinking I'll get scammed of my money and will have to get Paypal involved to revoke the payment. However, just today my lenses arrived without fanfare and drama. There was no packaging, just a piece of order info on paper and the lenses in their original boxes, unscathed.
I ordered an eye drp, which was supposed to send me in 2-3 days. They took my money but did not sent me my drop. After a month that I complained to Bbb.
Tried Ezcontactlens and was pleasantly surprised by their very efficient, prompt and responsive service. Placed my order on Friday 15 January and the order was delivered on Tuesday 19 January. Amazingly efficient. I highly recommend them.
Ordered on 9 Jan, received on 17 Jan! This is my 3rd purchase from them. For the last 2 purchases, it took close to 3 weeks for the orders to be delivered so I was pleasantly surprised to receive my orders so quickly this time round.
Easily one of the more trustworthy sites around. They have quite a large range of contact lenses and of different powers and common curvatures. You can easily save more than SGD50 depending on the brand you choose.
I ordered a year's supply of Acuvue Oasys (2 weeks) lens using EZContactLens on Dec 13,2017 and received the contacts on Dec 23,2017. 10 days from ordering to receiving the contacts in perfect condition, and expiry of 2022 (4 years).
I would recommend this service to others in Singapore.
My first time buying from this website, inevitably doubtful. However, my items arrived within a week after and were in good conditions. The only complaint is that $12.9 for packaging is a bit too pricey when there is no overall packaging, just the items tied together with mailing bill by a rubber band. Hope packaging can be better or the fees for packaging can be lower. But overall it was a good experience. Thank you and will purchase again :)
I had placed my order for contact lens on 23 Aug. Received an e-receipt indicating that my order is processed and will be delivered. I emailed the customer service a couple of days later to ask for tracking of order. Seems like there is no tracking provided but he had replied after 1-2 days that it has been delivered. I received the parcel on 1 Sep!:)
Would be good if there is a delivery tracker for customers to track in case we are not home during delivery but other than that, great purchase to the doorstep!
I bought buy 3 get 1 free items. Since I could not find detail instruction, I missed a process. Then, no advice and missed the free item. I reached to their customer support. But, still no response... Overall, it's easy to use and reasonable pricing. But, service level is also low.
Items received in good condition and fast delivery. It's a pity that I'm paying $12.90 for no packaging at all... however for biomedics 55, it's not the latest version of it... but expiry dates are in 2023 so all's good.
I received my contacts in five days in Singapore. No problem in the quality of contacts. It was better if there were some announcement about dispatched date of my courier. Anyway it was good to have a quick reply in email when I contacted EZContactLens about the delivering date. They soon informed me the approximate date of delivery and I had no problem in receiving my contacts.
This is my first time purchasing from EZContactLens and I find that the lens are good value for money because I would have paid more for the same lens at an optician. Slightly delay delivery due to unforeseen circumstances but received items in good condition.
Response was fast and transaction was easy. And they were very helpful with assistance required. However, I was a little disappointed they could not refund cash and instead credit was given. Nevertheless, they did assist in solving my issues in the end.
Was glad to receive the contact lens in a week, much earlier than I expected. Upon trying the contacts, am no longer worried about ordering online. Thanks!
Best place to get reliable and affordable contact lens. Have been ordering from EZContactlens. Wait no more and make your purchase if you haven't done so!
I bought some wrong description contact lens on the site and they were willing to exchange the unopened ones for me with credit refund.
Reaction was prompt.
Received my order in 10 days. Did not have any additional packaging but its okay. Was able to find the specific contact lens type that I needed on this website although it was not as common.
My sister recommended me this web since both of us wear lenses on daily basis and after trying it out, i would say this is a reliable and quick way to buy affordable lens.
I was sceptical at first but considering the great reviews I decided to give it a go. No regrets, and highly recommend.
Lenses received promptly with thanks. On the site I could only select - minus myopia lens choice and not +, so emailed them to confirm and they sent correct lenses prescription.
Overview
EZContactLens has a rating of 4.6 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContactLens most frequently mention and good condition. EZContactLens ranks 14th among Contact Lenses sites.
Supplies both optical stores and consumers.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members