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Eyeconic

Overview

Eyeconic has a rating of 4.4 stars from 2,302 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service and great experience. Eyeconic ranks 4th among Eyeglasses sites.

service
54
value
15
shipping
14
returns
12
quality
20
This company responds to reviews on average within 13 days

Instant Feedback

30,800 reviews
How would you rate Eyeconic?
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Texas
1 review
0 helpful votes
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Nice and easy
September 5, 2024

Awesome and easy
Will purchase all my glasses online.
I love my glasses no issesu6 and got at a great price.
The best. Is o did this shopping at home. Easy to follow instructions.
I recommend

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
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I saw this company advertised on VSP's website and just wanted to price compare. When I went to my Dr later I was told my benefits had already been utilized by this company even though I never placed an order with them!
I decided to suck it up and place an order through eyeconic since they had an option to contact my Dr to verify my prescription.
Waited over 48 hours just to receive an email threatening that my order would be canceled since "my doctor couldn't be reached". Called the doctor myself who answered on the first ring and sent over my prescription right away, so I HIGHLY doubt eyeconic made any attempt to contact them at all! After waiting yet another day for verification and another TWO days to finally get my order shipped out it was sent via UPS Mail Innovations which is the slowest shipping option possible!
This whole process from start to finish has taken over 10+ days just to get contacts.
Go through your doctor or even 1800contacts is better than this!

Date of experience: July 23, 2024
Washington
2 reviews
0 helpful votes
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Very easy to use, and great selection
October 14, 2024

Easy to navigate, great prices and good selection. Very fast delivery

Date of experience: October 14, 2024
Connecticut
1 review
0 helpful votes
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Super convenient
October 11, 2024

The Virtual Try On was a great feature to help decide the right sunglasses that suit my face.

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
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Annoying
October 12, 2024

I just want to call my doctor and have have them order for me like it used to be

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2024
Minnesota
1 review
0 helpful votes
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Top Customer Service!
September 24, 2024

It was your customer assistance over the phone that put this experience over the top! I really appreciated the person that helped me.

Date of experience: September 24, 2024
Georgia
1 review
0 helpful votes
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Quick
October 2, 2024

Very Quick. Loved the Vitural Try-on. Daughter needed them but i didnt want to pay $300 for a pair of glasses.

Date of experience: October 2, 2024
Oregon
1 review
0 helpful votes
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Easy
October 13, 2024

Easy website to navigate and order my contacts quickly and link my insurance

Date of experience: October 13, 2024
Florida
1 review
0 helpful votes
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Repeat customer- Our prescriptions are always accurate, and we've never had any issues

Date of experience: October 13, 2024
Switzerland
1 review
0 helpful votes
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Excellent
October 12, 2024

Thank you this is great service! Many choices and Fast delivery and

Date of experience: October 12, 2024
Florida
2 reviews
0 helpful votes
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Love my sunglasses
September 17, 2024

Easy virtual try on and use of insurance to buy glasses! I also was very happy with the price of the prescription sunglasses.

Date of experience: September 17, 2024
Ohio
1 review
0 helpful votes
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Quality glasses at a great price.
October 11, 2024

Speaks for itself but I also really like the information and tools avail on the website (sizing info, PD info, RX info, etc)

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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Great
December 30, 2024

Great nnnnnnnn nkjnhuigvgh jhbjkmhbiu;h jkbkj;.hio'l;/

Date of experience: December 30, 2024
Minnesota
1 review
0 helpful votes
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Great!
October 10, 2024

Great! Experience was fast and efficient! It was an easy site to use.

Date of experience: October 10, 2024
Georgia
1 review
0 helpful votes
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Easy to Use
September 30, 2024

I have used Acuve Oasys since it came out, this brand is for my eyes. Thanks for receiving this product through Eyconic with my insurance benefit.

Date of experience: September 30, 2024
Texas
1 review
0 helpful votes
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Very nice
December 28, 2024
Updated review

Nice nice nice nice nice nice nice nice nice nice nice nice nice nice

Date of experience: December 28, 2024

Very easy and quick
December 28, 2024
Previous review

Very easy and quick

Date of experience: December 28, 2024
Arizona
1 review
0 helpful votes
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Easy to use
October 11, 2024

Very good product, easy to order!Will order again. Easy to use site.

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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Amazing
October 7, 2024

Great quality for great prices! Got my glasses a lot sooner than anticipated! Thank you.

Date of experience: October 7, 2024
North Carolina
1 review
0 helpful votes
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Poor selection
October 10, 2024
Updated review

Not many options for sunglasses, often these are outdated models

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 10, 2024

Bad colletion
October 9, 2024
Previous review

Poor selections available, good brands bas models the popular ones are not available.

Date of experience: October 9, 2024
Colorado
1 review
0 helpful votes
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Pretty Easy Process!
October 4, 2024

I very happy how easy it is to set up with my VSP! My glasses became so affordable.

Date of experience: October 4, 2024