From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great glasses! Amazing quality. First time buying glasses online. 1000's of frames to choose from. Great descriptions. I was extremly happy.
This is the fourth pair of glasses I've bought from eye buy direct and I couldn't be happier! Shipping was fast and the glasses are beautiful as always.
Love my new glasses they fit perfectly and look great!
I bought six pairs with a coupon code and paid less than what I have been for one pair from the optromotrit's office. They're super cute! For the price I wasn't afraid to get some "different " styles for fun! Very happy.
The ordering process was so easy and soooo many choices. I was nervous to order because it seemed to easy but it worked fine! I live my new glasses and going to order another
It has been a pleasurable experience in the simplicity of placing the order of glasses and easy receipt of them, Glasses has fitted very well
Not sure I like the color of the frame. It doesn't look like they did online.
I needed to return my glasses for perscription reasons and the customer service agent made it extremely easy thank you so much.
Glasses came on time. They look even better than the add. Great experience.
I bought these because i have a desk job and often play video games and watch videos after work. The blue light lenses are great
I ordered rimless glasses, which look great and seem to be good quality at a great price, but the temples (long arms on the sides) that connect with the lenses have metal going onto the lenses that are distracting, like something floating in my field of vision. I'm not sure if I'll get used to it, or return them. Website was easy to use. Order arrived 11 days after order.
I've been with EyeBuyDirect for three years now and I refuse to buy glasses anywhere else. Each pair of glasses I've received has been exceptional quality and shipping has ALWAYS been on time even with my prescription and other customizations. I can't recommend them to others enough!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members