EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Its cool i will rate higher when I see the quality in my hand.
Its cool i will rate higher when I see the quality in my hand.
Although I would have loved to have received them sooner, it was worth the wait... and I did order during the holidays, so delays were to be expected. I easily uploaded my prescription, which is now saved in my account for next purchases. My biggest problem was narrowing down my selection because I wanted numerous styles. Finally narrowed down and chose what I wanted to purchase. The quality is excellent, and the price I paid included all the bells and whistles I wanted, including the transition lens to turn crystal clear lenses to dark in the sunlight, scratch resistant, etc. all the upgrades that would have cost me far too much through my eye doctor. Thank you for my exciting fantastic great new eyeglasses. I do really love them. Will most definitely order again.
I gave it 3 stars because i have not received my order yet and this thing is asking me for a review already. I do wish the "try on" was more of a video type than just a picture.
I gave it 3 stars because i have not received my order yet and this thing is asking me for a review already. I do wish the "try on" was more of a video type than just a picture.
This was my 2nd purchase and 4th pair of glasses from eye buy direct. The first pair in my order was more expensive than all the rest I had ever ordered and the worst quality. My old glasses are the exact same prescription as the new one but when I put on the new glasses something was way off. With my old glasses I could read captions on a TV, see road signs etc., but with the new ones there was such an intense glare that everything was fuzzy. I had to squint while wearing them. The 2nd pair in the order was somewhat better but the quality still isn't where the first two I got were. I'll probably think twice before ordering from Eyebuydirect in the future which is unfortunate since they are so affordable.
My husband recently got glasses from EyeBuy Direct and loves them. They are reasonably priced and provide options for people who don't have insurance. I would like more of a selection of glasses to try at home.
My husband recently got glasses from EyeBuy Direct and loves them. They are reasonably priced and provide options for people who don't have insurance. I would like more of a selection of glasses to try at home.
I ordered two pairs of glasses upon getting my new prescription and the total cost was less than half of what I would have paid for ONE pair at the local vision store. They arrived in under two weeks and both pairs fit nicely and my progressive lenses are great. I also was able to file a form with my vision insurance (which I hadn't done in the past), submitting my EBD invoice and got reimbursed for one of the pairs. One note, is that in the future I would probably spring for the highest quality lenses instead of the cheapest, but that was my mistake not EBD. :) I'll be back when I need a new pair or just want a different look.
Wow! So easy. The quality easily paralelled $600 glasses I've bought through the eye doctor. The price was a fraction of what I have paid in the past and the selection was outstanding. Bought two pairs during a sale and I'm not sure I'll ever buy glasses anywhere else.
Thanks for your service I love ur site and the glasses you provide
Thanks for your service I love ur site and the glasses you provide
Quick and easy to browse selections. Quick easy check out
Quick and easy to browse selections. Quick easy check out
I love eyebuydirect and all of the glasses I've ordered from them.
Many glasses are not in stock and do not fit my prescription, which is frustrating. I do think that eyebuydirect has good quality glasses for a very good price, but trying to find a pair that I could get was challenging.
The products are great. The site is easy to use. I was surprised and a little disappointed by how long the products took to make and ship.
Found glasses I like but not all shown were available in every size. Some trouble navigating site.
Found glasses I like but not all shown were available in every size. Some trouble navigating site.
:)
I have been happy with every pair of glasses I have gotten from here. I always get compliments on my glasses, and I tell everyone where I got them from.
They always come back to tell me they were happy and would be ordering again too! My only complaint is that my most recent order seemed a little smaller than my past orders so they hurt my ears to wear for long periods of time
I have been happy with every pair of glasses I have gotten from here. I always get compliments on my glasses, and I tell everyone where I got them from
They always come back to tell me they were happy and would be ordering again too!
I'm totally geeked about my glasses! I ordered 5 pairs and I'm so happy with the quality. I'll never go or look anywhere else from now on. The absolute best place. So happy thank you! XOXO
I was a little nervous buying glasses on line for first time. They came out great. They fit well, look great and accurate vision correction.
Charges for clear lenses on Frame buys are rip offs.
Charges for clear lenses on Frame buys are rip offs.
Easy to order. Lots to choose from. Good quality for a great price.
Quick and easy. Order from again and again prescription 1eye glasses and sunglasses. Love the upload picture to try on virtually.
I'm so glad than I found good quality & affordable prices
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.