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EyebuydirectReviews 14,554

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,570
value
5,188
shipping
5,188
returns
131
quality
5,291
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Georgia
1 review
0 helpful votes
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Glasses prescription were incorrect
September 10, 2025

The last order the prescription was incorrect. I am taking a chance this one will be right.

Date of experience: December 27, 2024
Texas
1 review
0 helpful votes
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Loved it easy and fast
September 10, 2025

Everything was great. Loved it easy and fast. Definitely look forward to using it again. M

Date of experience: August 31, 2025
Hawaii
1 review
0 helpful votes
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Quality glasses at affordable prices.
September 10, 2025

Eyebuydirect gives you the availability to get glasses quickly at an affordable price. My son has special needs and breaks my glasses often this company gets me replacements in a timely manner and doesn't break the bank. Without this company I wouldn't be able to see. Thank you very much!

Date of experience: August 31, 2025
Pennsylvania
1 review
0 helpful votes
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Best Glasses you van buy they are way more affordable and just as durable as the ones at the eye doctor if not more!

Date of experience: June 30, 2023
Nevada
1 review
0 helpful votes
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It's fine and easy
September 10, 2025

Fine nothing wrong ……………,,,, except this stupid survey it's completely ridiculous and

Date of experience: August 31, 2025
Massachusetts
1 review
0 helpful votes
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Always been good but I have to keep reminding you of my purchases

Date of experience: August 31, 2025
California
1 review
0 helpful votes
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Big discount, quick service
September 10, 2025

Love the BOGO specials. Where else can you seriously get very cool sunglasses delivered to your house with your prescription for $6 for $9. Even $18,

Date of experience: August 31, 2025
New Jersey
1 review
0 helpful votes
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Great glasses!
September 10, 2025

I love my glasses they came quickly ONCE they were shipped, I would give 5 stars if they shipped a little quicker, but overall easy checkout and glasses selection is great, love that prescription is saved. Just takes a while to actually get them even if you pay for priority shipping.

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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Great
September 10, 2025

They're great and I think it's a super neat website to buy glasses from!

Date of experience: August 31, 2025
Texas
1 review
0 helpful votes
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Love EyeBuyDirect!
September 10, 2025

Been a member for years and will continue to purchase for years to come.

Date of experience: August 31, 2025
North Carolina
1 review
0 helpful votes
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I love the prices
September 10, 2025

I love the quality of the glasses and the prices and love the quality of the glasses

Date of experience: August 31, 2025
Virginia
1 review
0 helpful votes
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Great glasses, great price
September 10, 2025

Prescription sunglasses is a game changer! I love the glasses and the good price!

Date of experience: August 31, 2025
Wisconsin
1 review
0 helpful votes
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Really easy to order, great prices!
September 10, 2025

Quick delivery. Good quality. My previous glasses lasted for more than a decade.

Date of experience: August 31, 2025
Michigan
1 review
0 helpful votes
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I am still getting tons of compliments on my original pairs. Now I'm buying for myself and my family. After going to get new prescriptions and seeing how expensive it was to buy in the store. We came straight online instead! Saved us $400+!

Date of experience: August 31, 2025
Minnesota
1 review
0 helpful votes
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So easy
September 10, 2025

My go to for the family's glasses! Fast, easy, great prices!

Date of experience: August 31, 2025
Nevada
2 reviews
2 helpful votes
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Great value
September 9, 2025

2 pairs of progressive eye and sunglasses for $220
Good quality Can't be beat

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Thank you
September 9, 2025

The glasses were a good quality. They came in a timely manner.

Date of experience: August 30, 2025
Alaska
1 review
0 helpful votes
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Convenient
September 9, 2025

Convenient having a previous order, so can easily reorder.

Date of experience: August 30, 2025
New York
1 review
0 helpful votes
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I am a frustrated return customer
September 9, 2025

WEBSITE GIVES ME TROUBLE, CUSTOMER SERVICE STAFF HAVE DEEP ACCENTS WHICH I CAN'T DICIFER AND THE "GREAT DEALS" ALWAYS HAVE A CATCH.

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Frames break pretty easily with minimal contact… have broken several while playing basketball.

Date of experience: August 30, 2025