Eyebuydirect Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Really good so far..., loved my glasses, one pair a little smaller than expected, but good
Great site, good prices. Have had a couple flimsy pairs (Cella) which were quite nice but the arms broke easily. Also I have experienced an error with the "Try me on" function, where my image is distorted at first, until I rotate the phone into landscape and then back into portrait.
Easy searching options. "Try them on" is a good feature. Timely delivery.
Very easy, pretty quick delivery, just as described.
Amazing experience! Quick, easy and so affordable! Ordered 4 pairs and I'll be back!
The quality cannot be best for the price.
And I LOVE my bifocals!
I have appreciated the speed of delivery, the skill and precision they were crafted with, and the variety of styles available.
The entire process went smoothly, I placed an order for a pair of eyeglasses and sunglasses. I received my order within 7 days.
Simple et rapide, bon service après vente.
Je recommande
Not as much selection as I was hoping. Frames were fairly good, but lens options seemed a bit limited if you have a smaller budget for benefits.
Quick and easy - perfectly followed the prescription. Received our order the same day our optical service notified us our lenses were ready. Saved a bundle
Very easy website to use, amazing products. Customer service is awesome
So fast! So easy. From selecting the right frames and lenses all the way to delivery. Top notch!
Toujours facile et pratique de magasiner! Merci votre site est vraiment convivial
The online process was very smooth and simple. Make sure you measure properly and have an idea of how the glasses would fit your face.
Very good service. The glasses arrived before the indicated date and were amazing. I like it.
Wow I'm impressed of the my new way of shopping glasses and the price is unbelievable. My eyes are messed up and still they got what I needed.
Purchase was easily done and arrival was quick. Great choices in frames as well
The service and price were good, but the quality of glasses not so much (looks cheap)
Easy to shop and find glasses. Like really easy and I've screwed it up before!
Prescription was also perfect. Couldn't be happier
Very easy if you know what you want. Fast shipping. Will be buying from EyeBuyDirect again. A-plus
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members