Eyebuydirect Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Had a a hard time but I am old, using technology can be a challenge.
Easiest glasses buying experience I've ever had! Highly recommend Eyebuydirect!
Easiest glasses buying experience I've ever had!
Easy to select frames, and the try on feature on my phone is fantastic. I can get 2 pairs for half what my optomitrist charges!
Easy to use. Good prices. Previous order was delivered quickly and has been entirely satisfactory.
Im a bit nervous about buying these! I am so pleased with them. I couldn't be happier
Easy ordering process, quick delivery and quality product.
Great experience. Very satisfied with the service.
Easy website to navigate.Got my glasses within 10 days.best glasses I've had!
Ok...Not used with graduation lens,i don't like it. I bouth the same frame as 6 years wich came with double sights witch i'm used with, but we can not buy it anymore to bad...
Great selection, easy instructions and amazing price!
Easy browsing, displaying how they look was easy. Reasonable choices and prices.
You guys are the best! Quick and easy to order and receive!
It is new to me, I enjoyed the shopping experience, the Try on did not work for all my selections. Also I will not order from you again because my inbox was full of your emails and the offers did not come to fruition when I tried to order more glasses. I like the glasses but other sites do not bombard me with emails.
Ease of use, you can see how you look before buying which is great!
Good customer service, reasonably quick delivery and great product!
Was great service, my prescription was spot on even the progressive ones. Excellent prices, affordable and delivered within two weeks. I was amazed and will shop there again
I did not wish to change my password for this account but was not given a choice. The password was strong. Done.
This is a new prescription and I am hoping it will work out well.
It was a smooth process from start to finish. I'm very satisfied.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members