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Extreme TerrainReviews 12,643

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
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49,635 reviews

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North Dakota
1 review
0 helpful votes
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Boards
May 2, 2022

Very fast with order. Nice product. Thank you. Will tell others about your site

Date of experience: May 2, 2022
California
1 review
0 helpful votes
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Awsome
May 1, 2022

Great place to shop. Fast and easy. Never have any problems with orders.

Date of experience: May 1, 2022
Texas
2 reviews
0 helpful votes
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Fast Service!
May 1, 2022

Fast service! Would definitely order from this company again.

Date of experience: May 1, 2022
Illinois
1 review
0 helpful votes
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Parts
May 1, 2022

Everything I ordered game exactly as described and extremely fast!

Date of experience: May 1, 2022
Illinois
1 review
0 helpful votes
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Great look
May 1, 2022

Door inserts look really nice however they are wider than they need to be and hang over almost 1/2" over the metal door jams. Antenna looks great and fits well.

Date of experience: May 1, 2022
South Carolina
1 review
0 helpful votes
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Great place to shop.
May 1, 2022

Never had a problem. They really do have great deals and shipping is fast.

Date of experience: May 1, 2022
Missouri
1 review
0 helpful votes
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Wonderful!
May 1, 2022

We have ordered several items from the website and always had a great experience!
Thank you

Date of experience: May 1, 2022
Nebraska
1 review
0 helpful votes
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Redrock fuel cap
May 1, 2022

Unfortunately when installing this product the plastic cracked so we had to take it back off and order something else. I know this is not your websites fault but the product manufacturers. It just kind of disappointing.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Great to work with
May 1, 2022

Great transaction and product is awesome thank you.

Date of experience: May 1, 2022
Wyoming
1 review
0 helpful votes
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Exactly what I wanted
May 1, 2022

The grill arrived quickly and safe and sound. I was able to install it and enjoy it the next day. Thank you!

Date of experience: May 1, 2022
Canada
1 review
0 helpful votes
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High quality, great service
April 30, 2022

Every thing shipped on time, I made a mistake on the order, was handled quickly and in a friendly manner. I have ordered several items all of highest quality, also appreciate the how to Videos.

Date of experience: April 30, 2022
Tennessee
1 review
0 helpful votes
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Product value
April 30, 2022
Updated review

Easy online ordering items in-stock have been very pleased with prior purchases

Date of experience: April 30, 2022

Very easy to order
April 21, 2022
Previous review

Very easy to order

Date of experience: April 21, 2022
Louisiana
1 review
0 helpful votes
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Good job
April 30, 2022

I messed up on my order and they took care of it with no additional charges.

Date of experience: April 30, 2022
New York
1 review
0 helpful votes
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Great Bumper;
April 30, 2022

Él parachoques HD Barricade trasero es una excelente opción de compra. Se ve súper sólido y un gran aspecto Offroad. La entrega fue súper rápida y exacta. Muchas gracias por su puntualidad y buen servicio.

Date of experience: April 30, 2022
Arizona
1 review
0 helpful votes
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JK Parts
April 30, 2022

Everything came quickly and it all looks fantastic!

Date of experience: April 30, 2022
New York
1 review
0 helpful votes
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What a look!
April 30, 2022

I'm in Puerto Rico and the shipping was fast. The interface is very friendly and the video instalation guides and reviews are super helpful.

Date of experience: April 30, 2022
Florida
1 review
0 helpful votes
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Cab Cover for Gladiator
April 30, 2022

Very easy to use and very well built. Quick ordering and fast shipping

Date of experience: April 30, 2022
Florida
1 review
0 helpful votes
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Found them
April 30, 2022

I was looking for a certain type and you had them. Your web site was easy to use and very helpful thank you again for having them

Date of experience: April 30, 2022
Canada
1 review
0 helpful votes
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... because zero stars isn't an option
May 29, 2022

Was sent Side Steps in a package that was in horrendous condition with a hole in one end. Parts, predictably were missing, but surprisingly, the side steps themselves were already deeply scratched in many spots. Spots that could not have been done in shipping. The package still had an address attached for a prior purchaser who had obviously returned them as well. The only favor ET has done so far is have UPS return to my home and pick it up for a return. They have had the steps back in their possession for a week now and still no refund. Spoke with Customer Service three times now and always get the same 'we will take care of it right away' and 'so happy to help you'.

Garbage. Have thrown out their catalogue and will keep bugging them until i get my $500CAD back.

DO NOT DO BUSINESS WITH THEM!

Date of experience: April 29, 2022
Support R. Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

So that I can help, please reach out to me directly at EXT 257.

I hope to hear from you soon.

Amy

North Carolina
1 review
0 helpful votes
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Cell Phone Holder
April 29, 2022

Excellent! Fits well, works well. As advertised. What is the gasket for?

Date of experience: April 29, 2022