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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Door inserts look really nice however they are wider than they need to be and hang over almost 1/2" over the metal door jams. Antenna looks great and fits well.
Never had a problem. They really do have great deals and shipping is fast.
We have ordered several items from the website and always had a great experience!
Thank you
Unfortunately when installing this product the plastic cracked so we had to take it back off and order something else. I know this is not your websites fault but the product manufacturers. It just kind of disappointing.
The grill arrived quickly and safe and sound. I was able to install it and enjoy it the next day. Thank you!
Every thing shipped on time, I made a mistake on the order, was handled quickly and in a friendly manner. I have ordered several items all of highest quality, also appreciate the how to Videos.
Easy online ordering items in-stock have been very pleased with prior purchases
Él parachoques HD Barricade trasero es una excelente opción de compra. Se ve súper sólido y un gran aspecto Offroad. La entrega fue súper rápida y exacta. Muchas gracias por su puntualidad y buen servicio.
I'm in Puerto Rico and the shipping was fast. The interface is very friendly and the video instalation guides and reviews are super helpful.
Very easy to use and very well built. Quick ordering and fast shipping
I was looking for a certain type and you had them. Your web site was easy to use and very helpful thank you again for having them
Was sent Side Steps in a package that was in horrendous condition with a hole in one end. Parts, predictably were missing, but surprisingly, the side steps themselves were already deeply scratched in many spots. Spots that could not have been done in shipping. The package still had an address attached for a prior purchaser who had obviously returned them as well. The only favor ET has done so far is have UPS return to my home and pick it up for a return. They have had the steps back in their possession for a week now and still no refund. Spoke with Customer Service three times now and always get the same 'we will take care of it right away' and 'so happy to help you'.
Garbage. Have thrown out their catalogue and will keep bugging them until i get my $500CAD back.
DO NOT DO BUSINESS WITH THEM!
Excellent! Fits well, works well. As advertised. What is the gasket for?
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I'm so sorry to hear about your experience!
So that I can help, please reach out to me directly at EXT 257.
I hope to hear from you soon.
Amy