Overview
Extreme Terrain has a rating of 4.3 stars from 10,801 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
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Not only did the air intake temp sensor fail to work (much worse than the OEM insert), and instead of spending an extra 50 cents for new bolts, they asked that you reuse the OEM bolts to hold down the radiator overflow, which cut into the covers on the parts that hold the overflow hose. Overall a frustrating install. Easy to do, but not well executed.
Ordered an OME rear driveshaft spacer. Was sent a temp. Sending Unit. Submitted claim of pictures. Claim apparently didn't go through. Was told to send another claim from a person less than enthused to help me. Decided to take my business elsewhere and lose my 25$. Too much hassle. 0 Star
Hey Jesse,
Thanks for taking my call today! I'm glad I could fix your order for you. If you need anything else don't hesitate to reach out to me.
Thanks,
Desiree
I have used extreme terrain for many purchases on our 2015 Jeep JK two door. Every time I have a question, Customer Service has always been excellent. They don't just take orders. They suggest alternatives and I've caught a few mistakes of mine. Most recent purchase was a cold air intake, new exhaust, throttle booster, car cover, and bull bar. Excited to receive everything and get it installed. The videos on the website are also extremely helpful.
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- Malvern, PA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jeffrey,
I'm sorry I missed you again today. I left a voicemail, but I'd be happy to fix any issues you have with your order. Please do not hesitate to give me a call back at ext. 1320, or to any of our service representatives.
Thanks,
Desiree