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Extreme TerrainReviews 11,368

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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Texas
2 reviews
0 helpful votes
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Front axle came in within 3 days of ordering via UPS. Axle was packaged well and as described. The brand is TRQ, a trusted brand I use on both of my Jeeps. Thank you Extreme Terrain for the seamless transaction.

Date of experience: August 8, 2022
Oregon
1 review
0 helpful votes
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Stated shipping and arrival dates were not accurate.
August 8, 2022
Updated review

Delivery 3 days late per the stated delivery when the order was placed.

Date of experience: August 8, 2022

Great so far
July 29, 2022
Previous review

Great so far

Date of experience: July 29, 2022
California
1 review
0 helpful votes
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Very Helpful
August 8, 2022

The live chat person was very helpful in finding the correct wheels and tires for my Jeep.

Date of experience: August 8, 2022
North Carolina
1 review
0 helpful votes
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Nice. Just what I expected
August 8, 2022

The instructional video is a little le confusing for me just because she doesn't show the angle in which she's drilling things

Date of experience: August 8, 2022
Texas
1 review
0 helpful votes
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Installation
August 8, 2022

The installation for the lift kit was more difficult than the instructional video led me to believe. Probably because of the video it was a new vehicle and mine is not. But i am happy with product and the results

Date of experience: August 8, 2022
California
1 review
0 helpful votes
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Was delivered on time
August 7, 2022

I got exactly what I ordered. I highly recommend this product for your Jeep

Date of experience: August 7, 2022
Massachusetts
1 review
0 helpful votes
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It fits, I sits
August 7, 2022

The seat covers weren't the easiest to install, but the fit well and look great. Shipping was quick and efficient. No issues.

Date of experience: August 7, 2022
Nevada
1 review
0 helpful votes
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Na
August 7, 2022

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Date of experience: August 7, 2022
Tennessee
1 review
0 helpful votes
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Love them
August 7, 2022

Fast delivery love the grill inserts This dresses up my ew Jeep so well.

Date of experience: August 7, 2022
New York
1 review
0 helpful votes
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THE WORST EXPERIENCE EVER!
September 6, 2022

Dana 30 Front Axle Shaft; Passenger Side (97-06 Jeep Wrangler TJ w/o ABS)
Item #: J*******-A

WRONG ITEM THEN WANT ME TO PAY MORE BECAUSE THEY LISTED IT WRONG ON WEBSITE, 1 HOUR ON THE PHONE WITH JENNIFER SNYDER WHO DOES NOT KNOW ANYTHING... WOW VERY BAD!

Date of experience: August 7, 2022
Minnesota
3 reviews
0 helpful votes
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I placed this order around 4 in the afternoon on a Saturday. Both item were processed and shipped by 7 pm. Outstanding! Now all I have to do is get the Wrangler delivered to me!

Date of experience: August 7, 2022
New York
1 review
0 helpful votes
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Tow mirrors
August 7, 2022

Very satisfied! Easy to put on and work well. Item completely as advertised!

Date of experience: August 7, 2022
Ohio
2 reviews
0 helpful votes
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Quicker
August 7, 2022

Items showed up early. Great selection great service and great products.

Date of experience: August 7, 2022
California
1 review
0 helpful votes
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Hola gracias
August 6, 2022

Excelente servicio muy puntuales
El producto fácil de instalar y se be muy bien en mi troca gracias teem

Date of experience: August 6, 2022
Washington
1 review
0 helpful votes
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Great experience
August 6, 2022

Was easy to see what part it was that I needed. Website is clean and easy.

Date of experience: August 6, 2022
Colorado
1 review
0 helpful votes
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Save some time and watch this short video on pulling wheel studs through.
https://youtu.be/K1SjiSD4svI

It was a life saver on this install! Great high quality materials and instructions are good. The only snag was knowing how to pull the wheel studs through and this video I found explains it perfectly! I bought some big washers and a large nut and pulled the 3 studs through in no time! The rest of the install is a breeze! No rattle noise, it's solid! Would buy again as it's worth the money for quality items!

Date of experience: August 6, 2022
New York
2 reviews
0 helpful votes
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Stacking charges
August 6, 2022
Updated review

Handling fee is the same as shipping should of been 0.0$

Date of experience: August 6, 2022

More $$$ than i should pay
August 28, 2022
Previous review

More $$$ than i should pay

Date of experience: July 29, 2022
Illinois
2 reviews
0 helpful votes
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No instructions
September 5, 2022

Wiring harness i ordered was correct, but no instructions.

Date of experience: August 6, 2022
Tennessee
2 reviews
0 helpful votes
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Ron
August 6, 2022

They shipped my order fast and I go it with in couple days.

Date of experience: August 6, 2022
Nebraska
1 review
0 helpful votes
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Smittybuilt softtop
August 6, 2022

Fast delivery and great quality. Your website is the easiest to use that I have found.

Date of experience: August 6, 2022