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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Front axle came in within 3 days of ordering via UPS. Axle was packaged well and as described. The brand is TRQ, a trusted brand I use on both of my Jeeps. Thank you Extreme Terrain for the seamless transaction.
Delivery 3 days late per the stated delivery when the order was placed.
The live chat person was very helpful in finding the correct wheels and tires for my Jeep.
The instructional video is a little le confusing for me just because she doesn't show the angle in which she's drilling things
The installation for the lift kit was more difficult than the instructional video led me to believe. Probably because of the video it was a new vehicle and mine is not. But i am happy with product and the results
I got exactly what I ordered. I highly recommend this product for your Jeep
The seat covers weren't the easiest to install, but the fit well and look great. Shipping was quick and efficient. No issues.
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Dana 30 Front Axle Shaft; Passenger Side (97-06 Jeep Wrangler TJ w/o ABS)
Item #: J*******-A
WRONG ITEM THEN WANT ME TO PAY MORE BECAUSE THEY LISTED IT WRONG ON WEBSITE, 1 HOUR ON THE PHONE WITH JENNIFER SNYDER WHO DOES NOT KNOW ANYTHING... WOW VERY BAD!
I placed this order around 4 in the afternoon on a Saturday. Both item were processed and shipped by 7 pm. Outstanding! Now all I have to do is get the Wrangler delivered to me!
Very satisfied! Easy to put on and work well. Item completely as advertised!
Excelente servicio muy puntuales
El producto fácil de instalar y se be muy bien en mi troca gracias teem
Was easy to see what part it was that I needed. Website is clean and easy.
Save some time and watch this short video on pulling wheel studs through.
https://youtu.be/K1SjiSD4svI
It was a life saver on this install! Great high quality materials and instructions are good. The only snag was knowing how to pull the wheel studs through and this video I found explains it perfectly! I bought some big washers and a large nut and pulled the 3 studs through in no time! The rest of the install is a breeze! No rattle noise, it's solid! Would buy again as it's worth the money for quality items!
Handling fee is the same as shipping should of been 0.0$
Wiring harness i ordered was correct, but no instructions.
Fast delivery and great quality. Your website is the easiest to use that I have found.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If