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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great product, easy installation. Immediately after I installed it, we got a week of rain, but I'm pleased to report that there were no leaks.
Item showed in stock and 3-10 day shipping. And then say it will be 27 days. I would have bought it from someone else had I known this. Now if I order one from someone else I have to pay $10 to return the original one.
Lift kit installed no problems. Went to put my tires and wheels on an they would not rotate. I bought the tire and wheels package for the free mount and balance but had to peel off wheel weights so tires would rotate so now they are no longer balanced I will have to pay someone to balance tires now. Very disappointed with a company that sells you a package knowing exactly what vehicle you are using but puts stick on weights on a spot that will make them collide with the calipers
Received order within a week. No damages to the bumper or other components. Freight company was easy to work with to schedule delivery time.
Great product selections, helpful customer service, and super fast shipping!
Great cover. Easy install took about 15 mins to get on and strapped down.
Very good response and delivery time. Have only had a great experience with Extreme Terrain. Sales and service.
I ordered and received a stubbly antenna for my 2021 high altitude Jeep Wrangler. It can with wrong sized adaptors. I live chatted with customer service and she quickly sent out o new one. Unfortunately what I received was the identical wrong antenna.
Ordered a power stop brake kit. Was sent 2 rear rotors and pads. Had to argue a little to get them to ship the fronts the next day. Was told I would receive the fronts on Friday, didn't get the until Saturday afternoon
New customer, glad to support a fairly local ( regional) business
Very pleased with how fast it showed up. Quality seems excellent
They have great products, good quality, and great value. I have installed over 10 items on my jeep JK from extreme terrain and the quality is always superior.
Wonderful selection of upgrades for exterior and interior - all reasonable prices and choice of doing it yourself or having a shop put it all together.
Easy to use website. Every thing seems very accessible and very intuitive for anyone to use.
Shipping was fast. Ordering was quick and easy. Great deal and good quality parts.
Parts came a day earlier than expected and as advertised.
Great details and How to video showing installation procedure, really helped.
Did not receive my grill insert, said it was shipped and delivered…?
We ordered a DV8 steel bumper. The one that was delivered showed a different stock code number so I called and the help I received was courteous and professional. And it was installed and was a perfect fit!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members