While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Easy to install myself directions easy to read didn't take me an hour.
First time customer, well pleased with the selection of parts available and super fast shipping.
So far everything we have ordered has worked out great. We really like what y'all offer
All the parts I need for my Jeep at a lower price!
The prices of Extreme Terrain may be a bit higher but better quality and not junk like some cheap places.
3 day delivery was stated, I received my order the next day.
Great Company got my product and happy with the value.
When ordering the web page says enter shipping address and then when it gets to billing info it says shipping address. When you try to complete the order they are switched to billing address is what I wanted for shipping address and visa versa.
So far so good longer then the TF 9550's. I have a 2.5 TF lift and the 9550's that came with it are about 1" shorter thank the fox shocks. Make sure you check bump stop clearances so you don't damage the fox shocks. I plan on putting a 1" coil lift on soon and then I'll add some hockey pucks. Anyway they feel about the same as the 9550 but I haven't taken the jeep off road yet. I have high hopes that the fox shocks will perform well in any application.
Well I paid extra for 1 day delivery and it still took 2 days to deliver it, should have saved my money I spent extra on. Why have 1 day delivery & pay extra, when it's not going to get delivered
AWESOME place to buy Jeep parts,AWESOME,customer support, and web site,I will purchase more in the future
Everything is always delivered promptly and perfectly
Placed the order early that Wednesday morning and received confirmation it was preparing for shipment for delivery that Friday.
Arrived in good shape. Now waiting for it to be decent enough for installation!
Pricing was better than most places I have looked for this product. Shipping was fast and free, which is always great! Install will be happening this week, so, I cant comment on that yet.
My jack Mount and jack shipped quickly. The shopping process was easy and very descriptive. The jack mount was in awesome condition, however my jack came pretty beat up and dirty. I am aware i will be using it, but this think came looking already used and abused.
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Received great customer service and a great product!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If