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Extreme TerrainReviews 3,233

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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Louisiana
1 review
0 helpful votes
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I placed my order it said 3 day shipping and would arrive by Monday it did not arrive till wensday wich messed up my appointment I had to get it in the shop so I had to wait another week for the next appointment and you think they would at least but a decal in the box to help advertise since I spent a good bit of money but no nothing almost everyone other company I deal with send decals and some send shirt and hat but not them so not happy with advertising and delivery

Date of experience: September 2, 2022
Washington
1 review
0 helpful votes
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Customer Service was only saving grace
September 30, 2022

Ordered billet locking fuel cap (manufactured by DV8) and item received was not what was advertised. This looked like a returned item that was missing the actual gas cap and keys. After 2 emails and no reply, I finally called and spoke to a very helpful customer service who made amends and we worked the problem for a solution instead of the problem working us. Honestly feel the only saving grace here was customer service.

Date of experience: August 31, 2022
Kentucky
1 review
0 helpful votes
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Really bright headlights
August 31, 2022

My son ordered these for his Tacoma. Very pleased.

Date of experience: August 31, 2022
Virginia
1 review
0 helpful votes
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TO EASY
August 30, 2022

Way to easy to buy whatever I wanted for the Jeep.

Date of experience: August 30, 2022
Florida
2 reviews
0 helpful votes
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Great
August 29, 2022

Great it sounds great. The only thing is clamps didn't fit but other then that it's been great and delivered in great timing.

Date of experience: August 29, 2022
Virginia
1 review
0 helpful votes
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Good service!
August 29, 2022

Everything came pretty quick and in great condition.

Date of experience: August 29, 2022
Virginia
1 review
0 helpful votes
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Great website, easy to navigate, and included installation videos. The customer pics sections on the product pages also gave a great visual of how the product looks in real life.

Date of experience: August 28, 2022
Arizona
2 reviews
0 helpful votes
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Fast delivery
August 28, 2022

Fast delivery and item as described works perfectly

Date of experience: August 28, 2022
Massachusetts
2 reviews
0 helpful votes
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Timely but Damaged
September 27, 2022

My order came exactly when it said it would with the express 3 day shipping option, however when it arrived the box looked like it had been thrown around. One side was open enough that I could put my whole hand in. Luckily, what I was getting was soft enough to not be damaged, but if it were a different product I'd be concerned.

Date of experience: August 28, 2022
New Mexico
1 review
0 helpful votes
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Awesome
August 28, 2022

The grille overlay looks absolutely awesome and not a speck of chrome shows through. Took five minutes to install. If you want to get rid of chrome without the hassle of replacing the grille, this is the way to go!

Date of experience: August 28, 2022
Georgia
1 review
0 helpful votes
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Quick Delivery and Easy Install
August 28, 2022

I purchased the 4 inch RedRock oval straightside step bars for a brand new 2022 Tacoma. The steps arrived in 3 days and were a breeze to install. It only took about 40 minutes to complete the install and the steps are solid and look great on my red truck.

Date of experience: August 28, 2022
South Carolina
1 review
0 helpful votes
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Replacement headlights
August 28, 2022

Quick and easy, came in fast and look great. Time will tell on how they hold up. So far I'm satisfied

Date of experience: August 28, 2022
New York
1 review
0 helpful votes
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Grille lights
August 28, 2022

Order received when expected. Went as smooth as silk.

Date of experience: August 28, 2022
New Hampshire
1 review
0 helpful votes
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3" drop nerf sidesteps
August 27, 2022

Ordering was easy and shipping was quick. Packaging to protect product was perfect. Directions were simple. You should use all 8mm bolts and washers for both sides for the pinch. The 6mm bolts(with no washers for bracket side) can pull through the brackets and steps will be no good. I got 8mm bolts for the pinch and it works great.

Date of experience: August 27, 2022
Texas
1 review
0 helpful votes
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Wheels
August 27, 2022

Boxes were a little damaged and a piece was missing. The replacement has already been shipped and the wheels/tires look great!

Date of experience: August 27, 2022
Pennsylvania
1 review
0 helpful votes
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WPN-2016 JEEP
August 26, 2022

My extensive search of various shocks plus the tech discussions helped with my decision. The numerous reviews helped with a final decision.

Date of experience: August 26, 2022
Pennsylvania
1 review
0 helpful votes
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Exhaust upgrade
August 26, 2022

Installed new exhaust works as described very pleased with the results

Date of experience: August 26, 2022
Texas
1 review
0 helpful votes
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They will do.
August 26, 2022

These door panels will work ok. I really hate being required to meet a 50 word minimum it's kind of bullsh"t if you ask me. Do you want an honest review or not?

Date of experience: August 26, 2022
Virginia
1 review
0 helpful votes
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Easy shopping experience
August 26, 2022

Website was easy to maneuver around and find the correct parts for my Jeep. Shipping was quick, and items were well packaged.

Date of experience: August 26, 2022
Virginia
1 review
0 helpful votes
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Great website
August 26, 2022

Had what I was looking for, for a good price and ships fast

Date of experience: August 26, 2022