Extended Lengths

My story is the same as most that I read on yahoo, ripoff report, & BBB. I placed two orders. Sam will respond via emails that he is contacting UPS consumer affairs in Chicago, a new shipment has been dispatched that will be delivered in a few days. When you check with UPS, they cannot match the numbers. The site will say shipped, but at first did not have tracking numbers until I requested same which again are not track-able with UPS. So far this has been going in circles for almost 4 weeks. I use many sites to purchase products, hello gorgeous, sleekhair, killer strands, beauty bailout, and have never had a problem. Although they are not accredited, extended lengths has 81 complaints file with the BBB in Chicago/10 in the past year. Unfortunately, before I placed an order I only checked one site for reviews. I am out almost $300.00 while I file complaint & dispute paperwork.

I was told to allow 2 to 3 days for shipping and charged $11.90 for shipping for four small items. After 7 days, I called and got an answering machine. After leaving a message, I got an email saying my package had been shipped. After 14 days I emailed, and received another message that my package had been shipped and to check with the USP. I did. It had not been shipped. After 17 days and no package, I tracked it with a USP worker who told me that it had been just been processed and would be aproximately another 5 days before I received it. When calling the company, I found out that it is a one man operation, and he did not care if I was satisfied with his customer service or not.

DO NOT BUY FROM THIS SITE, THEY ARE 100% SCAMMERS. They'll mess with your order and remove randomly items from it without your permission. I paid a little fortune for the shipping fee and my items never arrived. Then they won't reply to your emails and will just ignore you. Reading now the others reviews here, seems I was not the only one. I wish I had read them before. Just check all the latest reviews, this is not a coincidence.

DO NOT DO BUSINESS WITH THIS STORE/WEBSITE.

They are SCAM ARTISTS.

I ordered 3 items, and I had to pull teeth to get them to send it to me. Then, I finally receive it, and only 2 of the items are in the package. I have written to them no less than 6 times, with not even the courtesy of a reply. All because of $16.43 they owe me.

Here is the address of the Illinois Atty. General's office:

Lisa Madigan
Illinois Attorney General's Office
500 South Second Street
Springfield, Illinois *******
*******090