For what we paid for, we got great prices on a great airline. Website was simple to use and we had no issues. Will use them again.
When i hired their services i was worry about it. Now i am so happy that their services were beyond my expectations. Thanks exploretrip.
I want to sue this company. What they have done to me counts as theft. Anyone willing to go in with me on this?
My son bought two non-refundable tickets from EXPLORE Trip, online last July 2017, from SFO to New York and Virgin America was the airline carrier. However, due to the reason beyond our control, I cancelled the flight and was instructed by Explore Trip, to call Virgin America if they would allow the flight to be cancelled without cancellation fees and penalty. Virgin America, allowed us to cancel the flight without any penalties because of the reason I gave them. I tried to call Explore Trip, to book us for a flight next year in Alaska, but again I was advised to call Virgin America if they would permit us to fly next year in Alaska Airlines. Virgin America's Rep. Told me, that they had given the credit to Explore Trip in the amount of $684.60 that I had paid last August 2017. Explore Trip can book me with any airlines that I wants. But, this scumbag will not allow me to do that and their reason I could only fly with Virgin America from SFO and New York. The call center for Explore Trip always had different alibis not to give you the credit you deserve. This scumbag violates consumers protection act, such as unfair business practices and fraud against consumers. WARNING: DO NOT BOOK ON EXPLORE TRIP. THEY WILL EAT YOU ALIVE.
Thank you exploretrip, you are amazing. Every time you provide me excellent services. I will definitely use your services again.
So far so good!
Looking for more soon, I hope! Please keep up the good work and stay in touch for more good deals and experiences. Thank you!
We have never been disappointed by booking through Exploretrip they have always been very helpful and always our first choice of booking...
"Do NOT use Explore Trip, BAD AND FALSE site!" You will be sorry you used it. They lie, they provide false pricing and you will NOT get confirmed booking. WARNING WARNING WARNING!
I was please with the attention given when I book with exploretrip.So please this year we booked with exploretrip four times.
This travel company is a scam. Beware. Never ever buy tickets from this company. I lost $6000 with this company. Had a horrible travel experience.
I found the best flights for the best price. I was shown various options in the order of convenience. Overall great experience
Travel agencies are required to provide important information to passengers, that is the fight between the airlines and travel agencies.
Website will mishandled your personal data and they will charged you extra to get your personal data corrected. Don't trust the website!
I am so happy these guys have very professional services. I never got very much professional services like this.
Not only was the emailed itinerary from exploretrip unhelpful when using those reference numbers to check in for my online flight, which as of this time, I still can't. But the only way I learned of the delay in my flight was from me manually checking that airline's website.
CUSTOMER SERVICE REFUSED TO ANSWER MY QUESTIONS.
I called exploretrip today to find out about changing my connection flight, since i would miss it because of the delay in the first leg of my flight.
I spoke to a representative who was hasty, impatient and unhelpful. I had to ask him to repeat my connection information (that was changed) so I could write it down. I then asked for the flight # TWICE and he refused to give that information and sounded exasperated over the phone.
He said I would need to wait until I get it in an email. And that I couldn't check in on the airline. I asked him how long I would have to wait until checking in on the airline. He refused to answer this.
I also mentioned that I wanted to check in on-line at the airline's website, and the reference #s were not working. He refused to help me with this and only admonished me and said that I need to wait some time, which I told him I understood. BUT DUDE I NEED WORKING REFERENCE NUMBERS.
He was irritated by me, when I was trying to keep my composure during a conversation with a very rude customer service representative. And to conclude the conversation, he returned to his forced script of thanking me for calling but it was muttered under his breath, and a definite departure of how he was talking earlier.
Such an easy site to navigate, & very reasonable with pricing!. I will definitely be using them again!
I was in an serious situation to change my flight dates one of the exploretrip representative gave a quick solution for it...
The site offers great price ranges and a lot of options to get just what you need for arrival/departures.
Answer: This site is a sham,. They lie, and will not resolve any issues you have.
ExploreTrip has a rating of 3.7 stars from 1,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExploreTrip most frequently mention good experience, flight tickets and support team. ExploreTrip ranks 7th among Plane Tickets sites.
Hi Margarita,
Please accept our sincere apologies for the inconvenience caused, as we unable to reserve your ticket due to the credit card decline though could you please send us your trip details, and we promise we will get you the lowest fare.
We are committed to serve you in the best possible way, 24/7,
Regards,
ExploreTrip Support
1-866-855-3984 (Call us 24/7)
ExploreTrip.com