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New York
1 review
0 helpful votes
Follow Roy H.
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“For the price it was great”
December 1, 2015

For what we paid for, we got great prices on a great airline. Website was simple to use and we had no issues. Will use them again.

Date of experience: November 30, 2015
Washington
1 review
0 helpful votes
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“Beyond the expectations”
November 19, 2015

When i hired their services i was worry about it. Now i am so happy that their services were beyond my expectations. Thanks exploretrip.

Date of experience: November 18, 2015
Illinois
1 review
3 helpful votes
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I want to sue this company. What they have done to me counts as theft. Anyone willing to go in with me on this?

Date of experience: May 18, 2015
California
1 review
1 helpful vote
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My son bought two non-refundable tickets from EXPLORE Trip, online last July 2017, from SFO to New York and Virgin America was the airline carrier. However, due to the reason beyond our control, I cancelled the flight and was instructed by Explore Trip, to call Virgin America if they would allow the flight to be cancelled without cancellation fees and penalty. Virgin America, allowed us to cancel the flight without any penalties because of the reason I gave them. I tried to call Explore Trip, to book us for a flight next year in Alaska, but again I was advised to call Virgin America if they would permit us to fly next year in Alaska Airlines. Virgin America's Rep. Told me, that they had given the credit to Explore Trip in the amount of $684.60 that I had paid last August 2017. Explore Trip can book me with any airlines that I wants. But, this scumbag will not allow me to do that and their reason I could only fly with Virgin America from SFO and New York. The call center for Explore Trip always had different alibis not to give you the credit you deserve. This scumbag violates consumers protection act, such as unfair business practices and fraud against consumers. WARNING: DO NOT BOOK ON EXPLORE TRIP. THEY WILL EAT YOU ALIVE.

Date of experience: November 29, 2017
Washington
1 review
0 helpful votes
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“Outstanding”
November 19, 2015

Thank you exploretrip, you are amazing. Every time you provide me excellent services. I will definitely use your services again.

Date of experience: November 18, 2015
Virginia
1 review
0 helpful votes
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I have been using exploretrip since quite sometime now and I have no hesitation in using your services going forward.

Date of experience: December 6, 2015
Spain
1 review
0 helpful votes
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Good Vibes!
April 1, 2022

So far so good!
Looking for more soon, I hope! Please keep up the good work and stay in touch for more good deals and experiences. Thank you!

Date of experience: April 1, 2022
Arizona
1 review
0 helpful votes
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We have never been disappointed by booking through Exploretrip they have always been very helpful and always our first choice of booking...

Date of experience: November 2, 2015
Washington
1 review
0 helpful votes
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“Superb”
November 19, 2015

I used second time it's flight service. Still it's amazing. I will recommend my friends too. I also got discount this time.

Date of experience: November 19, 2015
Germany
1 review
0 helpful votes
Follow Margarita M.
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"Do NOT use Explore Trip, BAD AND FALSE site!" You will be sorry you used it. They lie, they provide false pricing and you will NOT get confirmed booking. WARNING WARNING WARNING!

Date of experience: August 21, 2016
Customer S. ExploreTrip Rep
over a year old

Hi Margarita,

Please accept our sincere apologies for the inconvenience caused, as we unable to reserve your ticket due to the credit card decline though could you please send us your trip details, and we promise we will get you the lowest fare.

We are committed to serve you in the best possible way, 24/7,

Regards,

ExploreTrip Support
1-866-855-3984 (Call us 24/7)
ExploreTrip.com

Nevada
1 review
0 helpful votes
Follow Stephanie L.
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I was please with the attention given when I book with exploretrip.So please this year we booked with exploretrip four times.

Date of experience: December 2, 2015
New York
1 review
1 helpful vote
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Scam
June 17, 2017

This travel company is a scam. Beware. Never ever buy tickets from this company. I lost $6000 with this company. Had a horrible travel experience.

Date of experience: June 17, 2017
Texas
1 review
0 helpful votes
Follow Sandeep M.
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Great experience
February 10, 2022

I found the best flights for the best price. I was shown various options in the order of convenience. Overall great experience

Date of experience: February 10, 2022
New Jersey
1 review
0 helpful votes
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Travel agencies are required to provide important information to passengers, that is the fight between the airlines and travel agencies.

Date of experience: December 3, 2014
California
3 reviews
4 helpful votes
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Website will mishandled your personal data and they will charged you extra to get your personal data corrected. Don't trust the website!

Date of experience: March 14, 2019
Washington
1 review
0 helpful votes
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“Very professional”
November 19, 2015

I am so happy these guys have very professional services. I never got very much professional services like this.

Date of experience: November 19, 2015
New Jersey
1 review
2 helpful votes
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Not only was the emailed itinerary from exploretrip unhelpful when using those reference numbers to check in for my online flight, which as of this time, I still can't. But the only way I learned of the delay in my flight was from me manually checking that airline's website.

CUSTOMER SERVICE REFUSED TO ANSWER MY QUESTIONS.
I called exploretrip today to find out about changing my connection flight, since i would miss it because of the delay in the first leg of my flight.

I spoke to a representative who was hasty, impatient and unhelpful. I had to ask him to repeat my connection information (that was changed) so I could write it down. I then asked for the flight # TWICE and he refused to give that information and sounded exasperated over the phone.
He said I would need to wait until I get it in an email. And that I couldn't check in on the airline. I asked him how long I would have to wait until checking in on the airline. He refused to answer this.

I also mentioned that I wanted to check in on-line at the airline's website, and the reference #s were not working. He refused to help me with this and only admonished me and said that I need to wait some time, which I told him I understood. BUT DUDE I NEED WORKING REFERENCE NUMBERS.

He was irritated by me, when I was trying to keep my composure during a conversation with a very rude customer service representative. And to conclude the conversation, he returned to his forced script of thanking me for calling but it was muttered under his breath, and a definite departure of how he was talking earlier.

Date of experience: February 9, 2017
California
1 review
0 helpful votes
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Such an easy site to navigate, & very reasonable with pricing!. I will definitely be using them again!

Date of experience: November 16, 2015
GB
1 review
0 helpful votes
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Excellent customer service
November 24, 2015

I was in an serious situation to change my flight dates one of the exploretrip representative gave a quick solution for it...

Date of experience: November 23, 2015
New York
1 review
0 helpful votes
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“Great experience"
November 23, 2015

The site offers great price ranges and a lot of options to get just what you need for arrival/departures.

Date of experience: November 23, 2015

Overview

ExploreTrip has a rating of 3.7 stars from 1,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExploreTrip most frequently mention good experience, flight tickets and support team. ExploreTrip ranks 7th among Plane Tickets sites.

service
340
value
335
shipping
316
returns
325
quality
330