Overview
Evolve Vacation Rental has a rating of 4.5 stars from 983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evolve Vacation Rental most frequently mention customer service, great experience and hot tub. Evolve Vacation Rental ranks 3rd among Vacation Rentals sites.
Our experience with Evolve was bad from start to finish. Melody was our host contact and she was unresponsive, never addressed any of our concerns and then messaged me with disgusting things. I will never, ever use this company again.
We rented two homes for the bridal party weekend. One was from Evolve. The home was filthy, no cleaning supplies, a bucket of vomit under the sink and our feet stuck to the floor. Flies and ants. We wanted to cancel and move to a hotel. Evolve ghosted us and continues to be nonresponsive. HORRIBLE Customer Service! Never again would I rent from an Evolve rental!
We came to Evolve after a string of disastrous events with Vacasa. Thank God we did. We're paying a fraction of the fees and are able to provide a significantly better experience to our guests now, with the added benefit of being wrll informed about what's going on with our properties and our revenue-- something Vacasa promised but never delivered, no matter how hard we tried.
The toilet seat was broken, the headboard fell off the wall while sleeping, broken window blinds. No paper towels or tissues supplied. The inside lighting is so poor it was hard to read and felt very sterile like a hospital.
The furniture was decent (besides the headboard) and the room was clean.
This rental property is PERFECT for families. It is very safe as it has 24/7 security, is very quiet, the apartment has everything you need from beach towels to coffee maker with complimentary coffee, air conditioning in all rooms, and a balcony facing the pool.
The beach is very clean, we saw a few turtle nests, the ocean is not deep in this beach area, and walking distance to Wyndham Resort to use Margaritaville and/or the Casino.
Highly recommended for families!
Evolve has been there for me as a homeowner that rents his property since day one. I had no experience and they guided me through the whole process.
They are always there to answer my questions and guide me when dealing with difficult guests.
I will be continue to use their service and highly recommend them!
I booked a vacation location for August and had absolutely no problems through the whole process. The booking was seamless, the contact person was on point, the lodging was so very right for me, and the customer service was very easy. I was on the rivers edge for 4 days and could not have been happier. Some food was there when I arrived, provided by the contact person, and it was delicious. I plan on scheduling again through this company, when my schedule allows. A huge fan!
The Evolve team was easy to reach and quick to respond to queries - they were able to get us into the property we had rented early when the weather turned bad and plans we had for outdoor activities in the area became impossible.
This company is awful. Do not use them. You can earn more on your own with pricelabs and avoid alot of unnecessary headaches. Worst part- I gave them 3 months notice when I wanted to sell and they charged over $800 cancellation totally unexpected. Airbnb and VRBO cancel bookings when you sell with no penalty
They priced my rental 75% below market value when I joined. I complained 3 months before rental was to occur and requested it be cancelled because my oceanfront newly renovated 2BR was priced like a Motel 6 and they charge me $250 cancellation fee; extremely poor customer service! Beware…there is a reason that their reviews are so poor! Seriously you will regret using them!
Our experience was wonderful. The only issue I have is that it was confusing working with 2 companies. We started out with VRBO and that's who took our deposit. Then we were handed over to Evolve from there who we paid our balance to. There were so many emails I lost track. I couldn't find one of them that gave the final payment instructions… it was just confusing.
When I wrote my business plan, I researched many vacation rental partners. After interviewing all of them, I chose Evolve. My intention was to use them for a year and then make a go on my own. After year one, the reality was that Evolve made my business easy and seamless. Allowing me the time to concentrate on creating the best experience for my guests. I'm closing in on year five.
We loved the location of this condo. The space was small but clean and there is everything you need. We stayed for 10 days and the unit could have had more wash cloths and toilet paper because we had to buy some to get us through.
Started with Evolve in April 2023, life as a 2 vacation rentals owner has been hectic but they made my job so much easier and I recommend them to everyone I know who is thinking about doing vacation rentals.
Thank you so much Evolve Team!
It's been a positive review so far. I like the precious evolve app because I was able to use face recognition to open. With the new app I have to manually sign in so that's a little inconvenient. Other than that I like the overall services I'm still using the old app because it's more user friendly.
So I listed my home a year ago with evolve and am sort of camping in my father in law's basement providing care and companionship.
I book my home to myself when I need it. Evolve has been splendid in handling the bookings, answering questions, and paying me! It has been a workable and enjoyable partnership.
Treated well over all! It is a great system for me because I don't have to manage bookings and money. It is fair for meZ.
Our stay was amazing, right as we pulled up the place was beautiful, impeccably clean, very beautifully furnished. It was five minute walk to town where all the shops and restaurants were We had all we needed in the kitchen to make our stay very comfortable. The master suite was comfortable and the views from the balcony were breathtaking. We highly recommend this five star diamond -we will be back
We recently stayed in a VRBO property that Evolve managed, and we had a wonderful experience. The emails after booking were prompt and very detailed, and the property and process for check-in/check-out/accessing amenities/issues went exactly as outlined. Would recommend Evolve to any property owner.
Evolve Vacation Rental Management Company is an incompetent, poorly organized online marketing platform. They don't provide any service to the homeowner besides advertising the property and collecting extra fees for no management service provided. Don't be fooled. It is not a management company. On top of that, they trick the homeowners. They don't have proper protection from the guests who use the house and don't want to pay. They also do not pay the damages claims as promised. It's just a marketing tool they use to get money from the travelers and the owners of the houses.
I was looking for a fun place to stay with my daughter for a weekend that we were doing a college campus tour in Cookeville when I came across this adorable little house. We had such a great time at the little blue cottage on the river and everything was perfect. We appreciated the professionalism and kindness of the contact as well as the Evolve team. Everything was great, we recommend using Evolve!
We rented the house in late March to attend my son's wedding. We had 8 family members from 2 - 80 in the house and everything was very comfortable. The murphy bed in the living room was very comfortable and did not really interfere with the living room area. The casita was perfect for the couple with the baby. Everything looked like the pictures and was clean and nice. Love it and would recommend it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members