Overview
Evolve Vacation Rental has a rating of 4.5 stars from 983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evolve Vacation Rental most frequently mention customer service, great experience and hot tub. Evolve Vacation Rental ranks 3rd among Vacation Rentals sites.
The house was very inviting, so comfortable even forgot I was away from home.
The people with Evolve were there to answer questions and were extremely helpful. Our cabin was ADORABLE! It was super clean, the kitchen had everything we needed plus some! I will look forward to working with them again in the future. We will be back to this cabin!
Wonderful, spacious townhouse close to Lancaster's historic downtown and Franklin and Marshall College. Clean, comfortable, and the backyard space is lovely.
I have been with Evolve since 2015. I did my homework and chose Evolve because it was important for me to give my guest the best experience and attention. They are there 24/7 to help guest. 100 five star reviews later, I could not have done it with out the guidance, professionalism and attention that I have received from many Evolve professionals. Thanks Evolve!
All phases of setup and operation were clear, professional, and prompt. For a short time in the busiest part of the season things were backed up and there was a small glitch with service ànd communications but it was resolved quickly. All personal were prompt to reply and had the tools to resolve my requests every time. The standards are high and as an owner I was prompted to strive to maintain a certain level of accommodation. Evolves website and app I found were very easy to navigate
In short the program is designed well to help an owner succeed and the quality of associates makes it work well. Thank you Evolve!
Evolve is very prompt to solve and answer questions about anything concerning your business. And if they don't have the answer they will find a person that can help you in any situation. We are very pleased to be able to do Airbnb and to have Evolve as back up support! Don't be afraid, sign up, you will love it!
I like how the HomeToGo app just switched over to Evolve when I was ready to book my vacation. It all went very smoothly and I didn't even have to pay the full amount until later when it's closer to my vacation time.
Thank you so much.
Do not waste your money or time with Evolve. This service is worthless! Evolve would not refund my money after having to cancel a tip because of COVID. So, I have a credit to try and use from that trip. This is all you need to know about Evolve: they have very few options for rentals, their rental rates are outrageously expensive, many of the rentals look sad and depressing and dated, and they stick you with extra fees. There we're literally no rentals that allow dogs for under $300/night in the ENTIRE state of WA, even though I searched multiple dates, in the off season. I checked several other locations throughout the states with similar experiences: massively overpriced, junk rentals, ridiculous fees, little to no options for rentals.
The place is definitely in a very safe place and quiet neighborhood. Very cozy place with all the amenities that is necessary for your stay. There 3 of us and we felt very comfortable. Very close to get food and groceries.
I will definitely try to stay again in my next trip.
Very efficiently supportive team
I am happy with the overall performance that Evolve has provided! We were able to book a lot of weekends the first yr of listing.
We like Evolve for the fact that they take care of all the booking headache for us. This past summer Evolve kept our property very well booked! They have the most simple app that puts all the different booking sources in one easy to see calendar!
This home had lots of old house charm. The beds were comfortable and we had plenty of space to spread out. The home was clean but it is the country with a country mouse as evidenced by droppings. Otherwise, the house was clean.
Evolve was good in communicating and being flexible with us as we had to switch our dates a little bit.
Can't say enough. Cabin in beautiful and spacious! The photos DONT lie! All the amenities you need! Plenty of bathrooms for a bunch of women on vacation. Hot tub warmed up quick, 2 gas fire pits, indoor fireplace which got plenty of use in the month of January! Keep in mind you will need to buy wood if you burn a fire every day. So what the cabin had so much to offer! And wood is easy to buy. Bottom floor has a pool table darts wine frigerstorvsnd sleeping quarters. This Cabin is very close to wineries, gold mine, down town, hiking and wallmart! Hard to believe there is a better place than this to rent! The owners are fantastic!
The condo was lovely for 2 couples and a single adult. The setting was beautiful and we enjoyed the decrk and wooded view. It was close to shopping. We would definitely stay here again!
Evolve has been helpful and easy to access since I first began my renting my vacation property. They have always been polite and knowledgeable and quick to resolve any questions or minor problems. I highly recommend them.
I should have done my homework and researched Evolve before signing up with them. They should stick to Colorado and stop acting like they can manage from afar when they have ZERO knowledge of each city they have properties listed in. They will GET YOU IN TROUBLE due to the fact that they simply don't know local ordinances. They also are NOT on your side when it comes to avoiding horrible renters. They don't care. And you will not get money back if they do break something. I'm warning you. Don't go for the 10% low fee. It's NOT worth it.
Evolve listens - because Evolve has real people who talk on the phone. My housekeeper had a problem with a guest which I reported to Evolve. They quickly assessed and addressed the problem very satisfactorily.
The local representative was lovely. Divina responded quickly and graciously. However, the Evolve team did not respond timely and were not able to help me. I would not recommend Evolve to anyone. I almost went with another VRBO because of their lack of responsiveness. I would avoid renting another house associated with Evolve.
Every interaction I have had with the owner support teams has been dealt with in a proffesional and corurteous manner. Great company and team members to deal with!
We celebrated early Christmas, 6 adults and four kids under 5. The home was quite spacious for the active toddlers. The home was very well stock with necessities! I contacted the host twice and their response was kind and professional. Highly recommended!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Suzanne - thank you for taking the time to share your feedback with us. While we are disappointed to learn of the difficulty you experienced communicating with our team, we are pleased to know that you contact, Divina, provided you with efficient and helpful responses. If you have any remaining questions or concerns for our team, please do not hesitate to reach out to us directly on any of our social media channels or by giving us a call at 877.818.1014 and we are happy to escalate the issue. We appreciate your review and will be sure to share your frustrations with the rest of our team for further consideration on how to ensure we are providing the services we aim for.