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evo has a rating of 4.5 stars from 30,916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with evo most frequently mention customer service and great experience. evo ranks 1st among Outdoor Clothing sites.
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I bought 3 pairs of Rome bindings for my daughters and first time they used them the buckles locked up and I could barely pry them off. EVO wouldn't take them back and replace them with bindings that worked. I will never buy from EVO again.
I recently put in a price match guarantee and they say they will match it at a 5% discount, and they accepted mine. I called customer support and gave them my credit card info and asked to change the length on order from a 179cm ski to a 186cm ski, the lady on the phone was very quick and professional and easy to understand. I then rethought my decision to get a 186cm ski and then sent a text message and asked for them to change it back to 179cm, less than 10 minutes later, boom, order changed, the customer service was incredible and I highly recommend using them
The item arrived as expected, but when I rode the board, it was not right. The bindings also have issues. When I approached them and sent photos they said they won't return anything that's been used at all! Their policy is ridiculous in my opinion, but what can you do? I know I personally will never order from them again. REI has a great return policy, wish I would have known prior to wasting my money on this site.
Lol
Sara Hamme handled my issues with great care and resolved my problem quickly. I am more than satisfied with their customer service and products, alike. Thanks Sara, and Evo.com. My go to now.
I called to see if an appointment was required to get two recently purchased snowboards waxed (both purchased from Evo). After waiting 23 minutes and listening to oh hold music, an employee picked up and said, "I need you to hold for a second." I said, "I just have a quick question." The response, which took longer than the yes or no that I needed, was "I need you to hold for just a couple of seconds". Ten minutes later, still on hold I ended the call, and ant future contact with Evo.
The Head Kore 105 is a remarkable light weight ski that crushes the terrain, I ride the 189cm and I can't tell you how quick and maneuverable this ski is in all conditions even high speeds. It can rip the groomers but also shred the outer areas! With ease. I also ride in the new Kore 1 boots that are equally as light weight as the ski which makes a great set up and comfortable, but very quick to react to big turns and cutting speed when you need to. I ski in Alaska and this ski set up is great!
Worst bikeshop service ever. I regret buying my bike on this mt wellington branch. I purchased a brand new 2021 trek and the bike has lots of noise on groupset plus since i bought it and i send them an email the day that i used the bike and take me a few weeks to bring back my bike because im busy at work then leave my bike on them for a week then they did nothing and saying a lots of reasons plus a rude 1 staff (but most of them is nice except on 1 person) im always buying online on evo and its nice and very fast delivery but on their service i recommend dont go on this mt wellington branch specially if your bike is just a normal complain (specially if just free charge because its a concern) maybe go to other evo branch
It all arrived on time like your site said so you won't here any complaints from me. I will definitely be purchasing from you again. Thanks
I bought a pair of gloves and needed to exchange for size. When I tried exchanged them as I was directed by an EVO associate, they charged me $7 and refunded my money. When I called to explain I wanted to exchange them not refund them, the EVO associate demanded I pay current price rather than the sale price I paid. Life is too short... Shop local and avoid on-line sellers like EVO who don't have their act together.
I have been an Evo customer for years now, and they really just do an incredible job. I mean I have purchased a ton of stuff from them if there is ever an issue or even just a question I have, they are on the spot with their customer service. Every small issue I have ever had (very rare) was fixed super quick and they often go above and beyond to assure customers are happy. They often have great sales on plenty of items on their really well laid out website. Not to mention the number of excellent articles about gear of all types along with sizing charts and overall just an amazing one-stop-shop for everything outdoors. I absolutely love Evo and the Evo team! There is really no way to explain how truly excellent these guys are, you just got to see it for yourself. Even the little details are to a whole nother level above everyone else. I really can't share enough praise for this company.
Didn't find quite the right size but it will do. The cap i tried to return but the rma never came
Customer service rep very helpful and phone wait time less than 30 seconds
Love the knee pads very breathable!
Recomended trucks and wheels based on deck would be nice
Great, user friendly. Very helpful details of description of each items.
Easy simple quick shipping is a bit expensive otherwise all was good
Things went smooth. Very expensive shipping to Canada
Excited for my Arbor longboard!
Excellent selection and prices! Also the website is well done and easy to use.
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